Kochi (Cochin) Hotels

Pride Biznotel Emarald, Kochi (Cochin)

Major Road, Vyttila Near Well Care Hospital Kochi

Ranked 182 amongst 959 hotels in Kochi (Cochin)

5.3/7 41 Reviews
Pride Biznotel Emarald,Kochi (Cochin)
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Reviews (41)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
4.7 / 7
Appearance
5.7 / 7
Front Office
5.8 / 7
Service
5.1 / 7
Room
5.5 / 7
Food & Drink
5.2 / 7
Activities
4.3 / 7

Pride Biznotel Emarald Reviews (41)


"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 7 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 9 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 11 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 7 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 9 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 11 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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5 Reviews | 18 Readers

"Location is good"

1.9/7
Posted 18 Jul

we book deluxe room but they allocate us ordinary room, I asked for this they reply very arrogantly and they don't know how to speak with guest, really bad experience. Rooms were dirty and there is no towels and soap in the bathrooms, pathetic service. Don't go for food in this hotel, food was not up to the mark.

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2 Reviews | 15 Readers

"Stay was comfortable "

5.0/7
Posted 16 Jul

room service wss good location of the hotel is good facilities best this trip was to amarnath shrine for which I had to stay for a day and the stay was really memorable next time also I would like stay

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1 Review | 9 Readers

"Good location, Dirty rooms and Pathetic service"

2.5/7
Posted 12 Jul

Very dirty bathroom. toilet seat was not up to the mark. Windows were not having the lock from inside leading to sense of insecurity.Service was very poor since we were initially declined the breakfast citing the reason that they have not received any communication regarding free breakfast. We got breakfast after lodging complain with MMT helpdesk. Going forward I am not going to stay in this hotel.

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4 Reviews | 11 Readers

"Near to Raghunath Mandir and main market "

1.9/7
Posted 8 Jul

No lift to carry luggage to 2nd floor and difficult for elder persons to climb stairs. Staff not courteous. 5 Rooms given were not clean, dirty linen, blankets and beds were torn and stinky. AC in rooms were old window / split type , not cooling. Reason given was voltage fluctuations. No hot water was coming and when complained asked us to wait till rooms are vacant so that bucket of water can be given. We had to take cold water shower. Dinner we ordered Maggi for kids and in the night all of them had vomited and were suffering of stomach pain. When complained no one bothered and instead blamed for overeating . Morning we had to continuously follow up To get complementary break fast from 7:30 am and finally it was served with 1 Aloo Parata +Tea+curd+picked. Poor quality interiors, old dusty curtains , cots, paint peeled off from walls . No proper sleep due to power fluctuations during night time. Worst experience in life for having trusted reviews in make my trip site while booking.

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2 Reviews | 12 Readers

"Location is good "

6.0/7
Posted 4 Jul

Room was good, location excellent, all in all worth of money car parking available very near to raghunath temple market connected easy to found important things to buy from the market place. Thankyou.

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Top Reviews of Pride Biznotel Emarald


Mumbai
37 Reviews | 24162 Readers

"Staff can improve"

4.6/7
Posted 23 May, 2012

We ( 2 adults & 2 children ) stayed in the hotel from 12/05/12 to 13/05/12. The house keeping service was poor. We had to make 4 telephone calls for the extra bed to be placed in our room even though we had booked the extra bed and also paid the advance. We checked in at 2 pm and finally the bed was placed at 10.20 pm. The maintenance and cleanliness of the bathroom was poor. Cockroach was observed in the bathroom. The grooves present in some tiles in bathroom was filled with filth. Ventilation was poor. There were no fans in the room which was surprising. Wrong positioning of the AC in the room lead to poor cooling in the room where required. The room was cleaned in our absence without even informing us. This is not acceptable behaviour. The only positive thing during our stay was the good complimentary breakfast even though it was served cold.The restaurant staff was very good & cordial. Being a business class hotel I am shocked at the poor service , maintenance and cleanliness at Emarald. Overall I have to admit that that we were totally disappointed by the stay and would never recommend this hotel to anybody.

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Bangalore
4 Reviews | 3808 Readers

"Reception-Good, Ambiance was great. Do not expect..."

6.4/7
Posted 19 Nov, 2012

Reception-Good, Ambiance was great. Do not expect too much of view from the hotel, However it might be good for business people as it is in city. Buffer breakfast and Dinner was good with a lot of verity available. Rooms were elegant and clean. Room service was not very prompt, still nothing to complain about that.

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Pune
1 Review | 9 Readers

"Good rooms and friendly staff"

6.1/7
Posted 19 Mar, 2015

The hotel had provided pick-up facility from airport. It is located around twenty minute's travel, so we did not face any problem in finding it. The surrounding of the hotel is good and staff were helpful and friendly also quick in service. The appearance of the hotel was extremely well in internal than external. The room allocated was very good, but not so spacious and food quality was excellent in both veg and non-veg sections. The destination is very good and the hotel was quite comfortable to stay and comes in budget.

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2 Reviews | 165 Readers

"Helpful & friendly staff; prompt service"

5.0/7
Posted 16 Jan, 2015

I stayed in the hotel for a day with my family for 2 days on a relaxation trip during the month of December 2013. The hotel is located in a convenient location and was easy to find the hotel, located in the heart of the city. Surroundings of the hotel was in slum area. Staff service in the hotel was quick, helpful and friendly. The appearance of the hotel was good. The rooms are spacious and well-maintained with clean pillows, bedspreads amenities like AC, TV and a geyser in working condition. The rooms did not have a view. The rooms are cleaned regularly and 24 hours hot water facility. Taste of food was good and I had breakfast it was served in the buffet system, pricing of food was very expensive. There are no activities and sightseeing trips from the hotel. The tariff is bit high and recommendable to other travellers. No suggestion from my end to the hotel management. Cochin as a tourist destination is good.

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Delhi
3 Reviews | 411 Readers

"Supporting Staff, Good Ambiance, Good staff !"

6.0/7
Posted 9 Jul, 2014

It is really very Good hotel and we Loved it. Food was awesome and Specially room service , house keeping, ambiance and reception was extraordinary. Infrastructure is awesome and we love the candle light dinner and location was extraordinary... as we are new to that place so all the hotel staff was really supportive and they guide us really well. so overall extra ordinary experience.

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