Emarald Hotel, Kochi (Cochin)
Phone Number +91-4804134000
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Ranked 194 of 1121 hotels in Kochi (Cochin)
We ( 2 adults & 2 children ) stayed in the hotel from 12/05/12 to 13/05/12. The house keeping service was poor. We had to make 4 telephone calls for the extra bed to be placed in our room even though we had booked the extra bed and also paid the advance. We checked in at 2 pm and finally the bed was placed at 10.20 pm. The maintenance and cleanliness of the bathroom was poor. Cockroach was observed in the bathroom. The grooves present in some tiles in bathroom was filled with filth. Ventilation was poor. There were no fans in the room which was surprising. Wrong positioning of the AC in the room lead to poor cooling in the room where required. The room was cleaned in our absence without even informing us. This is not acceptable behaviour. The only positive thing during our stay was the good complimentary breakfast even though it was served cold.The restaurant staff was very good & cordial. Being a business class hotel I am shocked at the poor service , maintenance and cleanliness at Emarald. Overall I have to admit that that we were totally disappointed by the stay and would never recommend this hotel to anybody.
Reception-Good, Ambiance was great. Do not expect too much of view from the hotel, However it might be good for business people as it is in city. Buffer breakfast and Dinner was good with a lot of verity available. Rooms were elegant and clean. Room service was not very prompt, still nothing to complain about that.
The hotel had provided pick-up facility from airport. It is located around twenty minute's travel, so we did not face any problem in finding it. The surrounding of the hotel is good and staff were helpful and friendly also quick in service. The appearance of the hotel was extremely well in internal than external. The room allocated was very good, but not so spacious and food quality was excellent in both veg and non-veg sections. The destination is very good and the hotel was quite comfortable to stay and comes in budget.
I stayed in the hotel for a day with my family for 2 days on a relaxation trip during the month of December 2013. The hotel is located in a convenient location and was easy to find the hotel, located in the heart of the city. Surroundings of the hotel was in slum area. Staff service in the hotel was quick, helpful and friendly. The appearance of the hotel was good. The rooms are spacious and well-maintained with clean pillows, bedspreads amenities like AC, TV and a geyser in working condition. The rooms did not have a view. The rooms are cleaned regularly and 24 hours hot water facility. Taste of food was good and I had breakfast it was served in the buffet system, pricing of food was very expensive. There are no activities and sightseeing trips from the hotel. The tariff is bit high and recommendable to other travellers. No suggestion from my end to the hotel management. Cochin as a tourist destination is good.
It is really very Good hotel and we Loved it. Food was awesome and Specially room service, house keeping, ambience and reception was extraordinary. Infrastructure is awesome and we love the candle light dinner and location was extraordinary. As we are new to that place so all the hotel staff was really supportive and they guide us really well. So overall extra ordinary experience.
Emarald Hotel is ranked #194 among the 1121 hotels in Kochi (Cochin) with an average rating of 5.2 out of 7. It is one of the 166, 3-star in Kochi (Cochin). It is part of the "The Pride" chain of hotels in India. On HolidayIQ, it has a total of 5 photos, 43 text reviews and 2 video reviews and is rated top for its Front Office, Appearance and Destination.
The online booking price of the hotel ranges between Rs 3,100 to Rs 3,500 per night. The hotel offer 12 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (36%) and Group (24%) are the most common type of travellers that like to stay here. 36% of guests enjoy the hotel's relaxed environment, whereas 27% have rated the ambience as scenic nature.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.
Emarald Hotel is located at Vyttila which is approximately 3 Kms from Ernakulam Junction (South) railway station . Due to the close proximity, it is considered as one of the best stay option. Shiva Temple (2 Kms) is the most popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include 24 Hours Front Desk, AC, Backup Generator, Conference Hall and Doctor On Call. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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