The Queens Residency, Ooty
Hotel

The Queens Residency, Ooty

Rank 111
Ranked 111 of 238
Hotels in Ooty
Average rating
4.9/7
1 52 Ratings & 30 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 7
  • Very Good 7
  • Good 12
  • Average 2
  • Below Average 1
  • Poor 0
  • Terrible 1
Average ratings on...
  • Destination 5.5/7
  • Location 5.4/7
  • Appearance 5.1/7
  • Front Office 5.2/7
  • Service 4.8/7
  • Room 5.1/7
  • Food & Drink 4.6/7
  • Activities 4.1/7
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30 traveller reviews for The Queens Residency

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Alex Philip
  • Alex Philip
  • Lives in Cochin
  • 1 Review
  • 0.5/7
  •  Posted 3 months ago
With god's grace I'm still alive to write this review. I went for a family trip to Ooty and stayed in this hell ruining all our fun. The amnesties were too bad. No proper water, food and the room conditions were very poor. Food was too costly and and was worst. We waited for 2 hours to get the food. Toilets were leaking and bathroom was always flooded. The worst thing was the rude behavior of the staff and management. As we paid the full amount in advance, when we complained about the problems, they were just threatening us. They told us to vacate if we have any issues but they wont pay back any money. ( We booked three rooms for three days and this happened in the first day ). We can't argue more because they were tending to attack us literally. I didn't see any hotel management/staff like these devils. We had to manage there one night somehow and the next morning we escaped without getting the money. When we went to return the keys, the whole staff came to us and started abusing even without caring there were ladies and kids with us. We planned to charge a case against their harassment, but feared how they could react and we had to stay at Ooty for few more days which was not possible. I never ever recommend this place to anyone and if I get a chance I'll certainly file a case against them. PLEASE DON'T GO TO THIS HELL!!!!!!
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  • 3 votes

Sashi
  • Sashi
  • Lives in Chennai
  • 1 Review
  • 5.3/7
  •  Posted Dec 13, 2014
The location of the hotel was expedient. The staff was warm and amiable. The room which was allotted to me was spacious and well-maintained. The basic amenities were functioning properly. There was a garden view from the room. I had not taken food in the hotel. The check-in and check-out service was done smoothly. The extra activity was not provided in the hotel. The overall experience was excellent. It was valued for the money. I would like to recommend this hotel to other travellers. They did arrange the sightseeing trip, but I did not participate in that.
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  • 1 vote

K vasanth
  • K vasanth
  • Lives in Adilabad
  • 2 Reviews
  • 5.5/7
  •  Posted Nov 29, 2014
Itís very nice hotel very near to all shopping hotel manager is very responsible gay and they supporting to all kind travel thing the only problem is hot water is not 24 hrs. Rest of all service is very good Ooty is super place to visit all type of people Dhotapetta jeep pick up also is very thrilling and view point also.
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  • 3 votes

Vamsi krishna
  • Vamsi krishna
  • Lives in Hyderabad
  • 4 Reviews
  • 3.3/7
  •  Posted Nov 12, 2014
I chose this hotel after having a good experience when I was young. But now, both the looks and the quality of the hotel has degraded severely. Don't ever choose this hotel in Ooty based on the photos posted on the internet. Very poorly maintained rooms and shabby toilets are an instant head turner when you enter the room.
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  • 3 votes

Palaniappan Sp
  • Palaniappan Sp
  • Lives in Chennai
  • 1 Review
  • 7/7
  •  Posted Oct 13, 2014
I had no difficulty to reach the hotel because location of the hotel was nice. Appearance of the hotel was fantastic. Behaviour of the staff member was cordial and services were fast. Rooms were neat, clean and spacious. Mountain view was available from the room and TV, AC, geyser and other basic amenities were available. Food was tasty and buffet facility was available. Swimming pool and other activities were available. Parking facility was available. I stayed for 4 days in this hotel. I can recommend this hotel for tourists.
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  • 4 votes

Sampath
  • Sampath
  • Lives in Agra
  • 4 Reviews
  • 4.9/7
  •  Posted Oct 9, 2014
Here I enjoyed a lot with my friends. The location of the resort was good. The services providing like food and drinks was not good enough it should improve a lot. There are places in the resorts for conducting the activities, but the resort management did not have interest in conducting the activities so they much improve this also.
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  • 4 votes

Pradeep Nagarajan
  • Pradeep Nagarajan
  • Lives in Salem
  • 1 Review
  • 2.8/7
  •  Posted Oct 9, 2014
Over all the service, basic need and room neatness are not good. Location was fine and staff are friendly. I was referred to this hotel by LA Flora Hotel group, so please be very careful in selecting the hotels from groups. I lost my complete time on searching this hotel as there was no direction from hotel.
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  • 4 votes

Ganesh
  • Ganesh
  • Lives in Erode
  • 1 Review
  • 5/7
  •  Posted Sep 26, 2014
Big thanks to your hotel manager, for his work. The service was warm, professional and slick, the food was exceptional (good quality and beautifully presented), and the ambiance was very perfect. Please pass on our appreciation to your team for making it just perfect. And we will certainly be back, as will our friends no doubt!
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  • 4 votes

Aparna
  • Aparna
  • Lives in Chennai
  • 1 Review
  • 5.9/7
  •  Posted Sep 2, 2014
Hotel was located at about 3 kms distance from city. Location of the hotel was good. Appearance wise, it was very nice. I booked my room already there. No delays in check-in and check-out and was on time. Booking and front office staff was perfect. Everything was fine in this hotel. Services were excellent. Rooms were neat, clean, and spacious. TV, geyser, and drinking water, were available. They arranged food outside the hotel. Activities were very fine in this hotel. I visited there with my family in the month of August 2014 and it was a relaxing trip. Ooty as tourist place is beautiful. Hotel is recommendable for other travellers.
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  • 4 votes

Srikanth
  • Srikanth
  • Lives in Chennai
  • 1 Review
  • 5/7
  •  Posted Aug 22, 2014
I traveled Ooty place with my wife for relaxation in October 2013 and stayed in Hotel Queen Residency. Hotel was located at convenient place. Hotel staff was quick to respond on call and friendly. Appearance of the hotel was good. Room was normal and equipped with TV, bed, AC, geyser, intercom, etc. Mountain view was visible from the room. Food was present in the hotel but I did not take my food there. I ate my food road side. I took only breakfast there. I got complimentary tea there. No activities were arranged by the hotel. I did book it on the spot on my arrival I live in Chennai city.
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  • 3 votes

Alex Sashi K vasanth Vamsi krishna Alex, Sashi, K vasanth and 49 other people have rated this hotel.
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The Queens Residency Overview

Queens Residency is located on Theetukal Fernhill Road in Ooty. The nearest airport is in Coimbatore, about 100 km away while the nearest major railway station is the Mettupalayam Junction, about 50 km away from the property. The Ooty Railway Station is about 3 km away from the hotel.

Rooms and Amenities at The Queens Residency

Queens Residency has 80 well kept cottages with amenities like cable TVs, attached bathrooms with running hot and cold water, room service, well equipped kitchen and more. Facilities and services provided at the hotel include doctor on call, travel desk, laundry services, car parking, internet access, departmental store, credit card acceptance and more.

Facilities at a glance
Travel assistance
Doctor on call
Car parking facility
Laundry and housekeeping
Credit card acceptance
Departmental store

In-room facilities
Attached bathroom
Running hot and cold water
Room service
Cable TV
Intercom
Well equipped kitchen


The Queens Residency Address

31/1, Block No-1
Theetukal Fern Hill Road
Ooty, The Nilgiris Dist.

Tamil Nadu
India
Also known as Queens Residency The

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