Shimla Hotels

Samrat Regency, Shimla

Opp to Tourisim Lift Shimla

Ranked 108 from 371 hotels in Shimla

4.8/7 105 Ratings
Samrat Regency,Shimla
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Reviews (63)

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Experience Scale

Average rating

Destination
5.6 / 7
Location
5.6 / 7
Appearance
5.0 / 7
Front Office
5.0 / 7
Service
5.0 / 7
Room
4.9 / 7
Food & Drink
4.8 / 7
Activities
4.1 / 7

Samrat Regency Reviews


1 Review | 5 Readers

"Average stay"

2.5/7
Posted 11 days ago

Hotel is so dirty. Really needs guidance on cleaning. Has so much potential but needs training and a complete overhaul on cleanliness Front desk man ( Ajay) was excellent but after that everything went down hill. Lacks direction, cleanliness, and much more. Great potential with a young energetic mind and much maintenance.

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1 Review | 5 Readers

"Worst stay in my life"

2.0/7
Posted 13 days ago

Very bad stay, too much rude behaviour of staff. Not proper arrangement, not cooperating, Very bad experience. Receptionist each and evry1 of staff are very arrogant. Overall Worst hotel yet, No maintenance.

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1 Review | 6 Readers

"Clean room and good staff"

6.2/7
Posted 26 days ago

Only WiFi is not available. Everything is good. Cleanliness and hotel staff is good. The best thing is its location in the heart of the city on mall road and inside of the Indira Gandhi international stadium. The scenic beauty is there in front of it.

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2 Reviews | 6 Readers

"Nice view & good location"

4.0/7
Posted 28 days ago

It was nice for view and at the good location. Very nice view from room window, but the vehicle can go to the hotel thus little bit inconvenient. Room was little bit dirty, under the bed but overall, it was good for stay.

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1 Review | 11 Readers

"Good hotel, value for money "

5.4/7
Posted 2 months ago

Good experience, things are OK types, rooms are good value for money. Food quality is not very good in taste but hygiene maintained by hotel. In front tourist lift, is good and convenient, all shopping destination is nearby, nice experience at Shimla but no snow fall.

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2 Reviews | 76 Readers

"All they have is a good locality"

2.3/7
Posted 3 months ago

It is the worst hotel in Shimla. They give such a poor service. They talk very rudely. No TV connection. Poor room. All they have is a good locality. One of the guy even said that you better book other hotels they don't give a damn about makemytrip customers cause even then also they will get new customers due to good locality and their commission....

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1 Review | 14 Readers

"Value for money hotel, I recommend this"

6.1/7
Posted 3 months ago

Clean rooms and toilets. Nice service. Overall it's value for money hotel. Clean rooms and toilets. Nice service. Overall it's value for money hotel.

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Pune
2 Reviews | 21 Readers

"Average services and experience "

3.0/7
Posted 3 months ago

Got room on 4th floor. There was no lift. Hotel was not sure what was the exact booking I have done using MMT. Just showing SMS was not enough. I have to show voucher to prove that my booking is for 3 adults and 1 child. No service is available before 7:30 am. Hotel disconnects phone in the night which is not good.

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2 Reviews | 489 Readers

"Great experience & value for money"

6.2/7
Posted 4 months ago

The food and hotel staff are very good. Overall, had a great experience. Rooms and bathroom were clean. The location is also a plus point near to church, mall and other point of interest. Staff were cooperative and arranged food for us at 11 also. Value for money.

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1 Review | 22 Readers

"Not recommendable "

2.6/7
Posted 5 months ago

The hotel is very poor, bad room service, lack of water in bathroom, you have to wait hours for water. After many verbal complain on reception no solution of problem. Never stay in this hotel. I will never again go in this hotel in my life and never communicate about this hotel.

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