Saro Lake County, Kumarakom
1/392, Kumarakom, Bankpady, Kottayam, Kerala 686566
Ranked 10 amongst 156 hotels in Kumarakom
Saro Lake County Reviews (91)
I went to Kumarakom in the month of May 2017 It was a holiday visit with my friends. Location of the hotel was good the main attraction was good water frontage and calm and quiet place. The appearance of the hotel was excellent. surroundings were neat and clean. No hospitality was there. Room services provided by them were not up to mark. Rooms provided by them were excellent. but the facilities were not working properly. AC was not working. We had breakfast from there. the destination was good. when I went there our car got breakdown we asked help from the staff but they didnt. Overall it was a nice hotel except for the service.
The trip was in the month of January. It was a holiday trip with family. The place of the hotel was good. The food and drink provided by the hotel was very bad. There were complimentary foods provided but it was not up to the mark. There were activities in the hotel and was average. The services provided by the hotel were good. The appearance of the hotel was not so good; it was average. The staff's at the hotel were good and cooperative. The reception services at the hotel were good. The rooms provided to us were average.
I visited this hotel in the month of February. It was a relaxation trip with friends. The overall experience was good. The destination was fine with valleys and was a good outlook. The environment of the hotel was good as near to mall. The outlook of the hotel was very good. The front office services of the hotel were good and cooperative. There were no delays in check in checkout. The rooms provided were good. The food and drink provided at the hotel was good and there were complimentary food provided. There were activities provided by the hotel. There were picking up and drop facilities provided to us.
The visit to that hotel was during the month of February for a holiday along with my family. The destination was good to visit. The hotel location was good and far from city and near to lake. The appearance of the hotel was very good. Reception staff's was very polite and co-operative. Room was very clean and neat with all facilities. Housekeeping services was timely attended without any delay. The food served was very good in taste. The overall experience staying in that hotel was very good.
Top Reviews of Saro Lake County
Saro Lake County is a place which has location as it's plus point. Situated by the side of Vembanad Lake, the view is divine. It is a small property of 4 rooms within a small bungalow situated within coconut trees. Rooms from inside are spacious equipped with basics. We just had breakfast. Food was exceptional. Only problem is it's access road. It is small, however when the location is seen this problem seems unimportant.
We opted for Saro Lake County based on internet reviews and we had booked two rooms for a family of 5. The resort is located adjacent to the lake and you need to go through a very narrow approach road to reach the place. The property has only 4 rooms. We reached the property at around 6:30 pm and it was quite dark by that time. The two lake-facing rooms are slightly smaller in area in comparison to the other two rooms. We faced some teething issues to start with. The electric bulbs in our bathroom were not functioning and the care-taker (Mr Jithin) had to call the electrician to fix the issue. I also made a mistake of not calling Mr Jithin in advance to fix the dinner menu. They had cooked duck roast for us and my parents had issues eating duck roast (although it is considered a speciality of the place) We could not order anything else after 7 pm since all the shops close by then and hence the food needs to be pre-ordered in advance. We also found the rooms to be dimly lit and the outside areas were dimly lit too. Since the place is close to the lake, you can expect mosquitoes and lizards in and around the property. However, the acs inside the rooms do their job well and the rooms are also equipped with mosquito repellents. The main door of our room was jammed and needs some repairs. We faced electricity failure in Kumarakom as well but they have a generator backup in place. The next day was good as the shikara we booked with the help of Mr Jithin arrived on time right outside our hotel and we boarded the shikara for a 3-hour venture in the lake. It was a treat to watch and we had a really wonderful time. We returned back at 1 pm and went out for lunch and shopping at Kottayam. Mr Jithin helped us book the car for the Kottayam trip as well as for the the next day's drop to Kovalam. Dinner was good on the 2nd day and we had ordered a vegetarian menu. The food tasted just like home food. Breakfast was also good on both days and we had idlis and appam as menu on these 2 days. Mr Jithin is the one-man army who can help you out when in doubt. Note that they are now planning a swimming pool sometime in Dec'15 in the property. Conclusion : The property is placed in a perfect location against the backdrop of the lake and I would say that the hotel is pretty good for the price point. If you just want to laze around watching the lake, then this is the best place for you. If you are the travel type, just board the shikara or houseboat and follow the lake. Don't set your expectations too high and you will not be disappointed with what this place has to offer.
It was good destination place. The location of the hotel was very good. Interiors and exteriors of the hotel were good. Reception was very good. Booking and front office was very good. The room service provided was very good. The rooms provided were good and all facilities were provided. I did not eat food at this hotel. Parking facilities were provided. I will recommend it to other travellers.
I had visited this hotel with my colleagues for official tour. The destination of the hotel was good. The hotel was located in the city. The appearance of the hotel was good. The check-in and check-out was on time. The room provided by the hotel was neat and clean. All amenities were available in the room. The food and drinks were available in the hotel was good. The activities were not available in the hotel. I would not suggest anything to this hotel.
Saro Lake County in Kumarakom was an excellent place to stay in with family. Appearance of the hotel interior and exterior was very good. Sightseeing places are many. Destination and location was very excellent and we would prefer to visit the place again and all our family members are waiting to visit that place again. There was no delay in check-in or check-out. Rooms were spacious, neat and clean with all amenities in good working condition. Food provided was good in quality and quantity. Overall, a very good stay with family with good sightseeing places.
HolidayIQ Reviewer Shilpz S says, “Kumarakom is famous for its backwaters and the bird sanctuary. Lazying around, reading a novel on a hammock, honeymooners spot, lots of photography options- bird watching, general walks and boat Read More