Shivaganga Houseboat, Kumarakom
Cheeppunkal post Kumarakom
Ranked 33 amongst 156 hotels in Kumarakom
Shivaganga Houseboat Reviews (39)
if I had an option, I would give zero stars...we have been to this shivaganga companies boathouse in the month of July with our family... their services, their people attitude, their promises, there food, their facilities are too bad that you regret within few hours that you have made a wrong choice...before booking they promise a lot saying they are there to serve you... once you book and make a payment, their intention would be only to trouble you and make more money based on your needs and asks... you can see the worst hygiene in their service... I have been to Kerala multiple times and especially to the boathouse three times with different groups... but the last experience with my family is the most Pathetic one...we even had elders in the family and the staff members are not even respecting the elders and their Requests... I even registered a complaint in one of the forums ... If you want to have a happy holiday and the best houseboat ride... you better don't choose this company for your service....
Pathetic Experience we must say. Staff aren't polite, whatever you ask them they say with a big 'NO' especially the guy Prasanna. He infact gives us suggestions on how to behave with them. We are totally unhappy with the servicey and will not recommend anyone to go and book Shiva Ganga Houseboat. They are a big cheat and will update you all their house boat rules only after you have done the payment. After all its their territory and we dont have enough command to speak against them. AC went down at 1am in the night due to power failure. Please please dont book this houseboat, only good thing in this houseboat for which 1 star is given is because of food that is cooked as per our preferences and that too with a lot of high drama...
Top Reviews of Shivaganga Houseboat
Activities should be rated as 5 not 4 as mentioned above. Very nice experience. Have also referred my friends for the same. Also the activities were sufficient enough as we opted only for a 1 night stay. We were also allowed to take pics at driver seat as well, when the boat was still. Thanks a lot for everything. Good job guys. Keep it up!
It was holiday trip with family in September and it was amazing. Rides were good, and stay was okay. Boating was nice at the destination. It was a house boat and location of it was very good but It can be improved and after so much complaining they didn’t gave location map or anything so that was the problem. So, I would say location of boat should be improved more. Best meant to reach hotel was by road. It had traditional appearance so it was nice. Front office was awesome, they were friendly and cooperative, and had smooth flow style of work. Service was awesome. Rooms were very nice, toilets, and everything was clean and nice. Food was very good it was very tasty, fish curry, and all the traditional food was excellent and complimentary breakfast was provided.
We have visited this hotel in October and it was a holiday trip. The holiday was nice. Location of the hotel was excellent and it was pretty far from the city. Destination was very nice. The interior and exterior was nice. Front office was polite and it was booked by my friend and there was no delay in check in and check out. Food was excellent and variety in food was there. Room was good. Wi-Fi was not there. Non vegetarian food awesome. Complimentary breakfast was provided. Activity was provided by them like movie and campfire. I would recommend it to my friends.
I was there in November. Overall experience of hotel was excellent, it was clean. Destination was superb. Hotel surrounding was amazing it had good atmosphere so location of hotel was excellent. Appearance of hotel was super fine, I liked the looks. Booking and Front office was very good, though I booked it online it was good. Service was good as they were perfect. Rooms were excellent too as it was clean. Food was superb, Indian food was tasty. Wi-Fi was available along with pickup and drop facilities.
The overall experience at this hotel was very nice and my stay was comfortable. The hotel is conveniently located to travel and the surroundings both in interior and exterior were good. The staff was very helpful and quick to respond. The room allotted to me was spacious and well-maintained with all the essential amenities in proper working condition. There was no delay during sign in and sign out process. The hotel is worth for the money and I surely recommend this hotel to other travellers.
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