Shivaganga Houseboat, Kumarakom
Cheeppunkal post Kumarakom
Phone Number 0-9847859922 http://www.shivagangaholidays.com
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We stay in house boat for 1 night. From boat lake view is amazing, service is OK. Check in time is 12 noon they giving boat ride until 5. 30 pm only after that they anchoring boat one side of lake. We are a north indian we request some north food, but they have no option only south indian food with coconut and spicy curry. We like south indian food but not that much spicy they provide during our stay. Overall lake view and overnight staying in house boat wonderful experience. I love Kerala.
If I had an option, I would give zero stars. We have been to this shivaganga companies boathouse in the month of July with our family. Their services, their people attitude, their promises, there food, their facilities are too bad that you regret within few hours that you have made a wrong choice. Before booking they promise a lot saying they are there to serve you. Once you book and make a payment, their intention would be only to trouble you and make more money based on your needs and asks. You can see the worst hygiene in their service. I have been to Kerala multiple times and especially to the boathouse three times with different groups. But the last experience with my family is the most Pathetic one. We even had elders in the family and the staff members are not even respecting the elders and their Requests. I even registered a complaint in one of the forums If you want to have a happy holiday and the best houseboat ride. You better don't choose this company for your service.
Pathetic experience we must say. Staff isn't polite, whatever you ask them they say with a big 'NO' especially the guy Prasanna. He in fact gives us suggestions on how to behave with them. We are totally unhappy with the service and will not recommend anyone to go and book Shivaganga Houseboat. They are a big cheat and will update you all their houseboat rules only after you have done the payment. After all its their and we don't have enough command to speak against them. AC went down at 1am in the night due to power failure. Please please don't book this houseboat, only good thing in this houseboat for which 1 star is given is because of food that is cooked as per our preferences and that too with a lot of high drama.
I had there been in November, It was a holiday trip. The location was beautiful. The hospitality was very good and ambience of House boat was good. The appearance was good. Management were quite co-operative, with respect to front office it was good. Online booking was done by my colleague. Service part was excellent and it was customer caring. Regarding rooms they were good. It didn't have WiFi facility. The food was very good and tasty.
It was holiday trip with family in September and it was amazing. Rides were good, and stay was okay. Boating was nice at the destination. It was a house boat and location of it was very good but It can be improved and after so much complaining they gave location map or anything so that was the problem. So, I would say location of boat should be improved more. Best meant to reach hotel was by road. It had traditional appearance so it was nice. Front office was awesome, they were friendly and cooperative, and had smooth flow style of work. Service was awesome. Rooms were very nice, toilets, and everything was clean and nice. Food was very good it was very tasty, fish curry, and all the traditional food was excellent and complimentary breakfast was provided.
Reception people were very good, polite, helpful and very cooperative. Very good location with good hospitality and it is located far away from the railway station and bus stand. They provided food with buffet, the quality and taste of the food was very good, but provided limited food with veg and non-veg. Hotel appearance, exterior and interior were very good. The room tariff was around Rs. 16000 per day and room was spacious, neat and well maintained with clean pillows, bedspreads and blankets and they provided basic amenities and there were beautiful views from the room. There were no activities and they did not provide a vehicle for sightseeing. They should provide food with satisfaction.
I stayed in the month of November, it was a holiday trip with friends and family, overall experience in the hotel was good. The destination was nice, hotel was well located, appearance of the houseboat was good, service was also nice, it was booked through a travel agent. Rooms was nice and clean with all amenities were working, complimentary food was provided, but quantity was not much and satisfying. WiFi was not available, no pick up and drop facility was available.
Kumarkom is the fantastic place for holiday also Shiv Ganga house boat is a unique experienced for me. Shiv Ganga houseboat is a secure for new couple and is a romantic place for enjoying honeymoon. In house boat we got good quality food as well as well treat from care takers. Room service was excellent and well arrangement for dinner. In house boat environment was excellent. We enjoyed hole day and night on house boat.
Shivaganga Houseboat is ranked #38 among the 235 hotels in Kumarakom with an average rating of 5.0 out of 7. On HolidayIQ, it has a total of 10 photos, 48 text reviews and 2 video reviews. it is rated top for its Destination, Appearance and Service. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 4,200 to Rs 5,400 per night. The hotel offer 20 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Couple (33%) are the most common type of travellers that like to stay here. 67% of guests enjoy the hotel's relaxed environment, whereas 26% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
The hotel ensures you are well taken care of during your stay.
Other amenities include AC, Backup Generator, Breakfast Services, Doctor On Call and Room Service. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ reviewer Shilpz S says, "We visited Kumarakom as a part of our Kerela sojourn. It is famous for its backwaters and the bird sanctuary. The right season to visit would be September when you get the best of the monsoon season. It's a natur Read More
HolidayIQ Reviewer Priyam Goyal says, “Vembanad Lake - bird watchers paradise; We took a 3-hour boat ride across the backwaters of Kumarakom and Vembanad Lake. The Vembanad Lake is a perfect place for bird watchers. We sp Read More
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