Staff were very friendly and service was really good. Breakfast should be served a little early. Rooms and room facility was all fine. Ooty is an excellent place. I liked the rooms, very comfortable. The Hotel is convenient to reach too.
There were lot of issues with the staff. Service was very bad. Room facilities were good. Rooms were comfortable. They should hire some staff who are trained and knows how to deal with the customers. Attitude of the staff was just pathetic.
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