Ooty Hotels

Ooty - Fern Hill, A Sterling Holidays Resort, Ooty

73, Kundah House Road, Fern Hill, Ooty, Tamil Nadu 643004

Ranked 9 amongst 547 hotels in Ooty

5.4/7 812 Reviews

Reviews (812)

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Experience Scale

Average rating

Destination
5.8 / 7
Location
5.7 / 7
Appearance
5.8 / 7
Front Office
5.5 / 7
Service
5.3 / 7
Room
5.4 / 7
Food & Drink
5.2 / 7
Activities
4.9 / 7

Ooty - Fern Hill, A Sterling Holidays Resort Reviews (812)


Mumbai
9 Reviews | 445 Readers

"Enjoyed the stay"

5.3/7
Posted 2 months ago

It was Diwali when we had visited this hotel. The hotel was fully booked and almost half the crowd was from Mumbai. The welcoming gesture of a different type of the famous tea and a wet tissue was so nice that it relieved all our tiredness. There are different types of rooms lik deluxe, premium, rooms with their private lawns etc but all of them are well equipped and well maintained with the latest facilities. The activity room is full with kids toys, and their activities. It has a small indoor play area for kids, colouring, quelling materials, different masks and props, karaoke system, indoor sports and lots more. As Ooty is always chilled, there is no scope of swimming .. Now, let's come to food. The buffet menu for breakfast and dinner was jus mouthwatering and delicious. Be it soup or dessert or starter or juice or any south Indian dish it was just yummilicious. At the checkout process we had to fill out the feedback form and according to the feedback they responded so well that within a week we got a call about what was wrong from our side so that we can improve. Do visit the resort if travelling to Ooty .. You will be definitely happy with their service and will enjoy the stay.

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Posted by the Hotel Management

3rd February 2017

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Ooty - Fern Hill.

We appreciate your taking the time to share your review of our resort.

We are grateful to you for your kind words, thank you! At our resort we aim to ensure that our guests are pampered in the typical Sterling Holidays way. It gives us great joy in knowing that our engaged guests could make most out of our in-house activities and facilities. We are delighted to learn that our gourmet options were able to leave a lasting impression on your taste buds. Thank you for recommending us.

We would love to welcome you and your family in our resorts located across India.

Sincerely,
The Sterling Holidays Team


3 Reviews | 4 Readers

"Good hotel and was comfortable "

7.0/7
Posted 2 months ago

I visited to this hotel in the month of December 2015 with family. The destination was excellent. Location of the hotel was located inside of the city and was easy to locate was near to bus stop. Appearance of the hotel was excellent From interior and exterior. Check in & check out was done on time. Staff was cooperative and friendly. Service was on time was excellent. Room was neat and clean was spacious. Amenities were available with working condition. Food was excellent. Activities were held at the hotel was excellent.

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Posted by the Hotel Management

24th January 2017

Dear Sir/Ma\'am,

Namaste!

Thank you for choosing to holiday with us at Ooty - Fern Hill.

We appreciate your taking the time to share your review of our resort.
We are ecstatic to be rated so highly; thank you! Our resort seeks to allow our guests a first-hand experience with nature and its bounties. Thank you for commending our staff members and services. They take great pride in rolling out the red carpet to pamper our guests. Providing nothing but the best is the belief that brings us to work every day and this extends even to our culinary options. We understand how important food is in ensuring that our guests feel welcomed.

We would love to pamper you again in the typical Sterling way!

Sincerely,
The Sterling Holidays Team


Mumbai
1 Review | 5 Readers

"Check-in was done on time "

6.6/7
Posted 2 months ago

The check in and check out was done on time at the hotel. The overall service of the hotel was good. The staff well-behaved in the hotel. The provided room was very good. The food was value for money. I had visited this hotel with my family for holiday trip. All the facility was provided in the room. The sightseeing was not arranged by the hotel.

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Posted by the Hotel Management

24th January 2017

Dear Sir/Ma\'am,

Namaste!

Thank you for choosing to holiday with us at Ooty - Fern Hill.

We appreciate your taking the time to share your review of our resort.
We are glad to know that we could make your stay pleasant in more ways than one. Thank you for mentioning our staff members. Our well trained staff members take great delight in ensuring that no stone is unturned to pamper our guests in the typical Sterling way!

We would love to welcome you again in our resorts located across India.

Sincerely,
The Sterling Holidays Team


3 Reviews | 11 Readers

"I had a good and comfortable stay"

5.8/7
Posted 2 months ago

In the month of October 2016 I stayed in this resort. The location of the resort was excellent. The appearance of the resort was very good internally and externally. The check in and checkout was done on time. The staff members in the resort were helpful and friendly. The room allotted to us was maintained very well with all amenities working properly. I ate food outside the resort. There were no activities organized in the resort.

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Posted by the Hotel Management

16th February 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Ooty - Fern Hill.

We appreciate your taking the time to share your review of our resort.
We are delighted to know that you enjoyed your stay with us. Thank you for mentioning the features that you liked the most. At Ooty - Fern Hillwe seek to bring together the best of hospitality and nature at our strategically located resort. Our highly trained staff members along with our rooms and amenities all are at your service to ensure that you are pampered in the typical Sterling way!

We would love to welcome you again in our resorts located pan-India.

Sincerely,
The Sterling Holidays Team


Tarikere
1 Review | 5 Readers

"Food quality was excellent"

6.4/7
Posted 3 months ago

The hotel destination was very good. Garden was available at the hotel. There was no delay in check-in and check-out. Service was excellent in the hotel. Allotted room was neat and clean. All amenities were provided in the room. The activity was arranged by the hotel. The food quality was excellent in the hotel. I had visited this hotel for relaxation purpose with group.

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Top Reviews of Ooty - Fern Hill, A Sterling Holidays Resort


Delhi
7 Reviews | 289 Readers

"Relaxation a top hill"

6.5/7
Posted 1 year ago

Huge Resort on top of a hill, with close proximity to the Lake and the shopping center. Large area covered with lawns, the cottages overlooking the mountain range is breathtaking. The staff is very helpful & courteous. Lot of activities both indoor and outdoor, a treat for the kids and elders alike. Food too is nice. Being affiliated to RCI, need to have a super store which is missing, otherwise a fantastic place for a vacation.

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Bangalore
1 Review | 35 Readers

"Best place for Group"

6.9/7
Posted 9 months ago

It's really an awesome and excellent place to stay. We enjoyed a lot. Service is too good, well place to hangout. The location is amazing. Excellent rooms, a lot of amenities and decent service. No moral policing, or interference of any sort. Rooms were redecorated and tastefully done. WiFi was great. The breakfast spread was very good, and the menu had a lot of variety.

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Bangalore
3 Reviews | 2256 Readers

"The hotel is currently under renovation "

5.6/7
Posted 4 years ago

5 of us had planned to drive down to Ooty from Bangalore for an extended weekend. I did some research and booked 2 superior rooms at Ooty Fern Hill - A Sterling Holiday Resort. Since it was an off season, we raked in on discounts, but when I saw the hotel and its rooms, I felt it would even be worth paying the full retail rate. The hotel is currently under renovation and most of it is completed except the cottages. The rooms were thus new with all new amenities. Exactly as shown in the pictures. Full of amenities, bath essentials, spring queen sized bed, which was large enough to fit 3 of us comfortably, so much that we didn\'t even use the extra mattress that we booked. Wooden floors with room warmer, Safe, refrigerator and coffee maker too. The bathroom was luxurious with glass cubicles and a RAIN SHOWER!! The complimentary Breakfast was truly lavish, Continental, South and North Indian, Live counters and same as any breakfast buffet I have had in any 5 Star. Generally Ooty is an expensive place so the a-la-carte was bound to be pricey. We did not opt for buffet dinner as no one wished to stuff themselves and it was priced at Rs 575 per head which we felt wasn\'t really worth it. Sterling member\'s are given discounts on food but not just any in-house guests. We started and finished off with main course only and a satisfying meal for 5 adults cost Rs. 1500. This place had an in-house SPA which was a little pricey and some indoor games and recreational activities. Nothing was included as part of my room package. So I paid extra for a robotic foot massage which felt heaven after a tiring day full of hill climbing!! The only drawback of this place was the location which is far off from the city and the thin roads leading to it can give shocks to the weak hearted. Since we had our own car, it made our life easy, but its not advisable for people looking to use public transport for their outings. Choose a hotel closer to the bustling parts of Ooty. Views from the room were scenic and quiet. Staff was extremely courteous. Loved my stay there!!

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Delhi
533 Reviews | 98720 Readers

"Great stay and extremely helpful staff"

6.5/7
Posted 2 years ago

We went by this spot in end of June. It was truly incredible. This resort is on slope top. You can have sublime perspective of nature and in addition Ooty. The settlement was exceptionally agreeable. Administrations was great. Because of downpour, yes radios were not living up to expectations but rather they gave portable numbers of every office. Housekeeping staff and administrations were great. Exceptionally, Lady Paromita was extremely helpful. Very excellent. Carrot and tea manors can be noticeable from the slope best alongside exceptionally excellent grand magnificence. It is a major property and having adequate number of rooms/lofts. For a greater family, loft convenience is fitting. From the inn, you can cover all the touring places in a day. The property is having a decent garden, loaded with blooms, get-together live with diversions, parlour and so forth. My family was truly inspired by liberality of gathering staff. Mr. Samrat was extremely kind and supportive. Mr. Gopal too was extremely unassuming. I preferred their appreciated beverage, Yummy lemon tea. General entire staff and office was great. Gentlemen, once you ought to appreciate this spot with superb accommodation of its kin.

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Tiruchirapalli
2 Reviews | 8 Readers

"Appearance of the hotel is like a home "

6.5/7
Posted 1 year ago

I visited this hotel with my friends. The hotel looks like a furnished home. Amenities in this hotel were extraordinary. Parking area was available. Sign boards are available on the way. I travelled there by my own vehicle. Appearance of the hotel was nice. I booked this hotel through online, and Check-in check-out was easily moved. The staff members in the hotel were quick to attend us. I had forest view from the hotel. The room given to me was standard one, and it was very clean and neat. All required amenities were provided to my room they were all in working condition. Garden was available in the hotel. All verities of food were provided, and they served in buffet system. Overall it was nice stay in this hotel.

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Ooty - Fern Hill, A Sterling Holidays Resort Overview

Ooty - Fern Hill, A Sterling Holidays Resort is a 3-star hotel that provides a luxurious stay amidst greenery with the place overlooking the Lovedale valley. The thoughtful hospitality designed at Fern Hill lets you relax with some great options to pamper yourself and rewind.  The Ooty Railway Station, ATC bus Stand, Ooty Lake and Stone....
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Amenities of Ooty - Fern Hill, A Sterling Holidays Resort, Ooty

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