Munnar Hotels

Munnar - Terrace Greens, A Sterling Holidays Resort, Munnar

Chinnakal Village Via Surianelli Idukki

Ranked 5 amongst 551 hotels in Munnar

5.6/7 732 Reviews
Munnar - Terrace Greens, A Sterling Holidays Resort,Munnar Watch Video Reviews

Reviews (732)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.7 / 7
Appearance
5.6 / 7
Front Office
5.5 / 7
Service
5.4 / 7
Room
5.4 / 7
Food & Drink
5.3 / 7
Activities
4.9 / 7

Munnar - Terrace Greens, A Sterling Holidays Resort Video Reviews (3)

Vivek Me

Mumbai
48 Reviews | 129 Readers

"Clean room, good view from room"

01:14
Overall Rating
5.0 /7
  • 479

Priyanka Kochhar

Amritsar
33 Reviews

"Good gym and spa"

00:21
Overall Rating
4.0 /7
  • 314

Priyanka Kochhar

Amritsar
33 Reviews

"Tasty food"

00:34
Overall Rating
6.0 /7
  • 285

Munnar - Terrace Greens, A Sterling Holidays Resort Reviews (732)


Chandigarh
8 Reviews | 2156 Readers

"Average need to improve in room as its old design"

5.5/7
Posted 2 days ago

I went to Munnar in the month of December 2016 and made my stay in the Sterling Holidays Green Vistas. It was my holiday trip with family. The place where I had been to was good. I would rate the location as average. The appearance of the hotel was average. The staff at the reception was good as they are polite and responsive. I booked this room directly at hotel. I would rate the services in the hotel were very good with immediate response. The rooms at the hotel were good because of facilities and decoration. The hotel food was good as we like the taste and ambience.

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"Great experience with excellent welcome ceremony"

7.0/7
Posted 2 days ago

I visited this hotel in the month of October for holiday trip with my family. It was an excellent city to visit. The location of the hotel was excellent. I took the car to reach the hotel. The outlook of the hotel was very good. The front office was excellent. The staff was welcoming and prompt. It was online booking. The room was excellent to stay. The ambience was good. The service of the hotel was excellent. The staff was attentive. The food and drink were excellent to taste. There was complimentary breakfast was provided by the hotel. Wi-Fi was available and free to access.

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Lucknow
2 Reviews

"Friendly staff and excellent environment"

7.0/7
Posted 2 days ago

I visited this hotel in the month of January. It was a business trip. The terminal was very good. The location of the hotel was good since it was convenient to travel. The appearance was excellent. The booking and front office service at the hotel were excellent. The service provided was excellent. There was no delay in check-in and checkout as the staff in the hotel was very friendly in nature and they were also quickly responding to our needs. The rooms provided to us were excellent as spacious and were also well maintained. There was food available and was excellent and there was complimentary food provided.

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Nagpur

"Very good terminal and well behaved staff"

7.0/7
Posted 2 days ago

We had been to the hotel in the month of December. It was a holiday trip with friends. The terminal was very good with a cool climate. The surroundings of the hotel were average as it wasn’t that convenient. The front office and booking services were good. The staff at the hotel were very helpful and friendly in behavior. The service provided by the hotel was very good. The rooms provided in the hotel was good but was not as we expected. The housekeeping services in the hotel were very good and the rooms were kept neat and clean. There were activities like swimming provided by the hotel. The overall experience at the hotel was good.

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Tiruvannamalai
1 Review | 6 Readers

"Excellent stay with excellent facilities"

7.0/7
Posted 1 month ago

I had been to Munnar in the month of May 2016. It was holiday trip. My destination of the hotel was excellent, as I liked lake. The location of the hotel was excellent, since it was very conveniently located. I travelled by my own vehicle. I would rate the hotel appearance excellent, as it was very clean. Hotel front office was excellent, while they were cooperative. The room was excellent, since it was clean with all the amenities which were working properly. The service in the hotel was excellent, as they were helpful and responsive. I would rate food as excellent in taste and quality. I will suggest this hotel to other travellers.

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1 Review | 11 Readers

"Front desk staff's was very humble"

6.9/7
Posted 1 month ago

I visited along with my family for a holiday during the month of September. The destination was excellent. The hotel location and appearance was excellent. Front desk staff's was very humble and co-operative. Housekeeping services was attended very promptly. Room was very spacious, clean and tidy with all amenities. The food was excellent in taste and with good quality. All indoor and outdoor activities were also there. The overall experience staying there was wonderful.

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Posted by the Hotel Management

26th April 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Munnar – Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are ecstatic to be rated so highly; thank you! At Sterling we believe that our guests deserve only the best and Munnar – Terrace Greens is no exception. Thank you for your kind words directed to our staff members. They are the ambassadors of Sterling’s core beliefs – to leave no stone unturned in ensuring that our guests feel welcomed and are taken care of. Providing nothing but the best extends to our gourmet options and we are glad that our much loved culinary options were able to leave a lasting impression on your taste buds.
We await the opportunity to welcome you again in our resorts located pan-India.

Sincerely,
The Sterling Holidays Team


Chennai
4 Reviews | 15 Readers

"Hotel with good food and activities"

5.3/7
Posted 1 month ago

I visited the hotel to stay during the month of February along with my colleagues for a business trip. The destination was good to travel and lake was worth going. The hotel location was very far from the city. The appearance of the hotel was good. Reception staff's was not responsive and services offered were little delayed. Room was very small with basic amenities. The food served was good in taste and complimentary breakfast was given. Tariff of the hotel was very expensive. Gym and other indoor activities were also there.

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Posted by the Hotel Management

26th April 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Munnar – Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are delighted to know that you enjoyed your stay with us. Thank you for mentioning the features that you liked the most. At Munnar – Terrace Greens we seek to bring together the best of hospitality and nature at our strategically located resort. We thank you for sharing the aspects we need to improve. We have shared them with the Resort Management Team.

We would love to welcome you again in the near future.

Sincerely,
The Sterling Holidays Team


Mahabaleshwar
3 Reviews | 15 Readers

"Reception had nice lobby"

5.9/7
Posted 1 month ago

It was in the month of October I visited this place and went there with my family on a holiday trip. There was boating and different activities in the destination. We had booked a cab and gone there; it was a good resort and had activities for kids also. Actually one of our relative managed everything about booking. Reception had a nice lobby and helpful staff, room was spacious and cosy. Service staff's were available anytime whenever they were needed, we had food it was nice and it was included in the package.

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Posted by the Hotel Management

26th April 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Munnar – Terrace Greens.

We appreciate your taking the time to share your review of our resort.

It gives us great joy in knowing that our various amenities along with our much loved in-house activities were able to add much joy to you and to your family. Thank you for commending our staff members and services. They take great pride in rolling out the red carpet to pamper our guests. We are delighted to know that our gourmet options were able to leave a lasting impression on your taste buds. Our mouth-watering culinary options are coherent to our organizational belief – to deliver only the best!
Looking forward to welcoming you again in our expansive range of resorts pan-India.

Sincerely,
The Sterling Holidays Team


24 Readers

"Overall a good and satisfied stay"

6.0/7
Posted 2 months ago

 I stayed at the hotel in the month May 2016. It is a personal trip with family. The hotel location is excellent as it was near all the transport facility. The appearance of the hotel is excellent since the look was good. I would rate the front office as excellent as there was no delay in booking process. The service was good since they provided on time service. My room was good as it was well maintained and spacious with all amenities in working condition. I would rate good for food, as I like buffet system. Activities were good. I would rate the destination excellent, as I visited the dam. Parking facility was available in the hotel. I am a member so I booked by my own. Wi-Fi facility was available only in lobby. Suggest providing gym and swimming pool facility. Overall stay was good.

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Posted by the Hotel Management

20th April 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Munnar – Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are elated to be rated so highly; thank you! Such kind words coming from our member guest makes it even more sweetening. At our resort, we believe that our guests deserve only the best. Thank you for mentioning the features that you liked the most. Thank you for your valuable suggestion, we have shared the same with the Resort Management Team.
We would love to welcome you again in the near future.

Sincerely,
The Sterling Holidays Team

Top Reviews of Munnar - Terrace Greens, A Sterling Holidays Resort


Visakhapatnam
2 Reviews | 1 Reader

"Good stay in a pleasant location "

6.8/7
Posted 1 year ago

It is located in a very pleasant location and away from town, one has to take a vehicle to reach this place. Once entered every thing is provided by them, food, games and cultural programmes etc are also arranged by them. The site seeing is also organised by them and all are in a friendly and homely atmosphere. Lovable place and provides lots of facilities.

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Coimbatore
1 Review | 6 Readers

"Prompt room service and worth room cost"

6.4/7
Posted 3 years ago

The front desk staffs were pleasant, helpful and friendly and the room service was prompt too, they were very caring and professional. Room was spacious, neat and well maintained with eye-catching interior and has TV, room heater, mini fridge and geyser facility in the room. It was located at about 23 km distance from the Munnar and the outskirts of the city, but convenient for sightseeing places and there was no problem if own vehicle but there was no road maintenance. Hotel appearance and the interior were very good. The room was booked through online and there was no problem while check-in and check-out. They provided food, it was buffet system, the food quality and taste of the food was very good but it was chargeable. There were well-maintained swimming pool, bike riding, indoor, outdoor games, and gym and spa facility. I went here with family for relaxation in June 2014. It's worth to pay for this hotel room cost; it was recommendable to other travellers.

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Pune
5 Reviews | 79 Readers

"Very nice property and good to stay here "

6.3/7
Posted 1 year ago

Our first impression of this hotel was very bad. When we checked in, we had been given a room which was under maintenance. There were so many problems. We immediately reported to the reception and I must admit they have rectified it quickly. After some time when we requested to compensate it, we had been upgraded to higher class room. New room had everything. It has all the amenities mentioned in the hotel website. Staff of this hotel is very generous and courteous. Thumps up for food quality especially you are from North India side, they have provided good quality of food. Wide variety of food is available. We also liked buffet breakfast. It has too many options. There was a lovely view from our room window. This hotel have many indoor and outdoor activities at reasonable price. Everyday some fun activities they do. Room was equipped with latest electronics items. LED TV, Set top box with all the channels, Bath tub, rooms were neat and clean. If you plan to visit Munnar, one must give a thought for this hotel. Only drawback of this hotel is it has wi-fi available only at reception-lobby. No wi-fi in the room. In the Era of communication hotel must give a thought of it. These days we need internet every now and then. I am giving -1 point for this thing.

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Goa Velha
4 Reviews | 2706 Readers

"Good rooms and service but food was expensive"

7.0/7
Posted 10 months ago

I stayed in Sterling Holidays Woods and Spice resort in the month of November 2015. The location of the resort was good. The staff members in the resort were helpful and friendly. The room allotted to me was neat and it was well-maintained with all required amenities in working condition. I ate food in the resort and it was good in quality and taste, and the price was expensive. The internal and external appearance of the resort was nice. Overall, I was satisfied with the stay and it was value for money and I will recommend this resort to other travellers.

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Mumbai
3 Reviews | 326 Readers

"Restaurant ambience and buffet was nicely done"

7.0/7
Posted 1 year ago

Overall experience was good. Helpful to upgrade our rooms because of my mom who couldn't climb much stairs. Food was nice. Restaurant ambience and buffet was nicely done. The Safari activity was conducted by them to the tea garden. Worth a watch. Though a little costly. The staff is very helpful. Celebrated 31st night there. Little expensive though. Just 1 suggestion. If you are planning not to close the restaurant for any reason even 1 time, please put a notice for the same so that others are not hassled.

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Munnar - Terrace Greens, A Sterling Holidays Resort Overview

The gorgeous 3-star Terrace Greens Resort lays enveloped in the hills of Munnar, awaiting any traveller hoping to experience one of the most beautiful places in the world. The gorgeous surroundings are a part of every inch of the hotel with the natural light streaming in so you can relax in the comfort of your rooms and enjoy the view. The t....
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