Surana Palace, Ujjain
23, G.D.C. Road Dashere Maidan, Ujjain
Ranked 17 from 109 hotels in Ujjain
Surana Palace Reviews
When checked in, I found the room was not cleaned at least for few days. Bathroom was very dirty. They even changed my room AC with a non functional AC when I went out for lunch. After lot of argument they shifted me to another room. This room was better than the previous one. Food was very costly. Apart from that, found other services were quite p....Read More
Good place to stay in. The quality of food is quite awesome. Only one thing that is disturbing is the hidden commission they are taking for booking car from their hotel. One lesson we had got i. e. To always confirm with the driver before sitting in the car about the fare otherwise, they make dispute after the trip that makes all experience very aw....Read More
I visited this hotel for the first time. It is best hotel in the city. The room service very quick. I like the experience. This is life time experience for me. I would like visit this place once again and want to experience once more this hotel services. I loved this place.
Very nice food in this restaurant. Good service in this hotel. 3 km distance mahakaleshwar temple this is jyotirling. Very famous temple in this area. Peaceful area.
We stayed in this hotel for three days, actually I found that the hotel staff and restaurant staff is less interested in the tourist who books the hotel online, more so the room service is damaging. The food was not good as such once we brought from outside and requested to provide utensils, but was not provided request. So the stay was horrible.
The only good part about this hotel is its location as it is near to main city. Everything else, be it staff, food, room service and hospitality, everything is just average. I was here for one night and that was not a great stay. They need lots of improvement in their all areas.
Hotel Surana Palace in Ujjain is like a place where you can enjoy a lot because of its location. It is situated at the main city area which means a lot because all things are nearer from the hotel. Food quality for any customer is the first priority to choose the e hotel which is very good there. Rooms are very good & the bed is also very soft & co....Read More
We booked this hotel online by seeing the pictures of the hotel in MMT. We booked executive VIP room which was horrible. Later we shifted the room and still was not better. However the food was good in the restaurant which was a consolation. The wash room wall was peeling off and toilet seat was off. The room was dirty and we got it cleaned to some....Read More
Stayed from 24th to 26th of September, 2015 along with my wife. Hotel is far away from Mahakaleswar Temple. Auto charged Rs. 70/- for one way. Hotel room 204 allotted first on 24th - Very Poor - No Current - No Generator. A/c door fallen with big sound - Not working. Had to take cold water bath to go to Temple. Alternative Room 207 given - It is go....Read More
Not up to the mark at all. The photos shown are really fake. Very old property and they tried to maintain but, could not. Also it is quite far from railway station though they clam to be in vicinity.