Jaipur Hotels

Surbhi Palace Hotel, Jaipur

B-13, Vasudev Marg, Subhash Nagar Shopping Centre, Shastri Nagar, Jaipur, Rajasthan 302016

Ranked 154 amongst 1570 hotels in Jaipur

5.3/7 312 Reviews
Surbhi Palace Hotel,Jaipur
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Reviews (312)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.5 / 7
Appearance
5.4 / 7
Front Office
5.6 / 7
Service
5.6 / 7
Room
5.5 / 7
Food & Drink
5.1 / 7
Activities
4.0 / 7

Surbhi Palace Hotel Reviews (312)


1 Review

"Terrible service"

2.6/7
Posted 21 Jul

I stayed in this hotel in the month of may 2017 . . It was a business trip as I had been alone. It was booked by others. There was no proper service I asked them for water which was dirty had to tell in 4 times to get mineral water then he got. Even a normal person can't stay in this hotel. The hotel location was good as it was near to my work place but market and all was not close. The looks of hotel was terrible. As for front office it was poor no proper respond. The rooms were also terrible. The food was also very poor. There were no extra amenities. As for service it was terrible.

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1 Review

"Value for money"

5.4/7
Posted 21 Jul

I stayed in the month of may 2017. It was a holiday trip with my family. I had booked this hotel directly on phone. The hotel location was very near to railway station as just 2km. The hotel looks was average. The front office staff was supportive As I had booked AC room TV was there well maintained. For service was very fast. They had parking facility was there but we did not need it. There was no lift facility. As its value for money. It was 12 noon check out service.

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1 Review

"Tasty good food"

4.8/7
Posted 21 Jul

It was a holiday trip with my friends. It was in the month of may 2017. I had booked this hotel online through goibibo. The hotel location was difficult to find this hotel and the hotel executive was even not knowing it properly and it was far from bus stop. As for looks. The front office staff was. For service. As I had booked AC room which was clean and very neatly maintained and had good water in bathroom with hot and cold water facility there was no basic utility in bathroom. As for food they had provided room service as I had ordered Dal makani and tandoori roti and paneer and rice all were tasty. There was nearby no restaurant the food is good in this hotel. There was no pick up and drop facility

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1 Review

"The service was below Average"

3.6/7
Posted 21 Jul

I visited this hotel in the month of May. It was a contract trip and I went alone there. I booked the room after checking the website and reserved directly. The location was awesome the market was nearby even it was convenient to reach. The appearance was average reception staff were not well responding and they should improve the interaction between the visitors. The service also below average room was disgusting it was untidy I had any food from there. They don‰Ûªt have restaurant facility. I went through auto

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1 Review

"Budget Hotel"

5.3/7
Posted 21 Jul

It was an official trip along with my colleagues in the month of May. I booked the rooms through online. My colleagues recommended me to this hotel they usually staying there. The location was normalit was very familiar location for me and very easy accessibility appearance was attractive the reception staff welcomed us very nicely they should improve the area rather than the staff were excellent. They can put sofa and lighting arrangements so it will be more attractive. The service was prompt and I came late in the night that time also they served water also very helpful for me. Room was hygienic the only thing that the AC was not working in my room other than everything was fine. When you go through the corridor it was wonderful. Parking facility was not there so we halt our vehicle on outside. I had food and it was favorable and I preferred room service. I would love to go there again. It was a budget hotel.

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1 Review

"Very good service and it was good stay."

4.9/7
Posted 20 Jul

I visited Jaipur on a business trip. I booked the hotel only to rest in the night. I took food only one day from the hotel it was good. Jaipur city is very good. Our stable diet consists of rice and there I didn't get rice and it was not of good quality. The location of the hotel was good I could reach the hotel easily. The appearance of the hotel was good. The front office staff were good and very helpful. My check in and check out was done well. The room was clean they did maintenance and cleaning every day. There was always water available in the room and if I requested for any service they were always there to help. The best part was they provided hot water for bathing. They didn't have any extra facilities in the hotel.

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Kashipur
1 Review

"Overall a good hotel"

5.0/7
Posted 20 Jul

I went to Jaipur in the month of March with my family for a holiday trip. The destination was excellent. Location of the hotel was good. The front office of the hotel was good. The appearance of the hotel was also good. Room facilities were good but T. V. Was not working. We took food from outside. They didn't provide us with any other activities. Overall service of the hotel was good. I booked the hotel through directly own.

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Kota
1 Review

"I always stay at this hotel the staff and service is great."

6.6/7
Posted 20 Jul

It was my official trip to this Jaipur its a very nice place. The location of the hotel was very convenient and it was very easy to reach there its close to the railway station and it's a great environment around. The overall look of the hotel was fine, the front office staff was helpful and cooperative we reached the hotel around 9 am and the check-in time was 12 pm but still, they gave us a room. I booked the hotel online from Goibibo. It was a good value for money hotel. I always stay at this hotel. The food at the hotel is very delicious it's more like home made. The room didn't have air cooler and they switched on the AC which I did pay for. The room was very neat and clean. It went for an official visit so didn't have enough time to explore the extra activities. I didn't enquire if they have WiFi service. We just stayed there for a night. The staff at the hotel are very polite and friendly. Its a very clean hotel. All our office staff and manager stay at this hotel.

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1 Review

"Calm stay, affordable and clean."

5.6/7
Posted 20 Jul

This was a business trip. Jaipur is a very good destination. The location of the hotel is very good because it's in the center of the city. Hotel Appearance also is very good. Staff at the reception, I would say they were very friendly. Overall, service at the hotel was very good. The room was very good and very clean. The food was reasonable and good. They provide Wi-Fi but I didn't use it.

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1 Review

"Good hotel with prompt service"

5.4/7
Posted 22 Jun

I traveled to this hotel in the month of February. It was an official trip. The place of the hotel was good. The ambience of the hotel was good, the interior and exterior were good. There was complimentary breakfast that was provided by the hotel. The rooms provided were very bad. The amenities provided in the room like coffee makers were not in proper working condition. The services provided at the hotel were not good and we were not satisfied with those services provided. The food and drink that was provided by the hotel were average.

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Top Reviews of Surbhi Palace Hotel


Kolkata
5 Reviews | 604 Readers

"Overall had a lovely stay"

6.6/7
Posted 29 Oct, 2015

I am very much satisfied with this Surbhi palace. It was very clean hygienic. All the staff were very cooperative. Specially I had a little child. They was very helpful to arrange her special food in time. On 19th October we cheeked in near about 10pm but they arrange our food and provide us all service till 12 at night with smile. Hotel location was very good and its a complete quite and cool place. Luckily they have a Bengali cook and they gave permission to talk directly with him regarding food arrangement specially for children. I will love to stay in this particular hotel again in Jaipur in future.

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Kolaara
1 Review

"Overall good to stay "

7.0/7
Posted 18 Jul, 2016

I had booked this room on the spot. The pickup and drop facility was arranged by the hotel. I had visited this hotel with my family. The hotel location was very good. All amenities were provided in working condition in the room. The food facility was good in the hotel. I would suggest this hotel to maintain the hotel well.

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Delhi
1 Review | 7 Readers

"Satisfactory stay with good facilities "

5.9/7
Posted 28 Jan, 2016

I booked this hotel in December 2015 as I my exam center was in Jaipur. So I took safer option to book a hotel to avoid last minute rush. Previously I was confused regarding the hotel but at last I booked this hotel and honestly saying this hotel is so peaceful and nicely located within 2-3 km from bus station as well as railway station. The second good thing about this hotel is its nice service. Service staff was very humble and cooperative. Food was also good( try chapatis with the dish you want to take ) I am sure that you like them as your those of your own house's. Finally it's come to price and I am fully satisfied with this budget hotel, as you don't have to pay a large sum to enjoy such peaceful stay. I fully recommended it.

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Udaipur
1 Review | 29 Readers

"Excellent destination & appearance"

6.9/7
Posted 29 Oct, 2015

The hotel destination was excellent. The appearance was excellent. The service was very good, food and drink was excellent. The room was very good and I will recommended to my friends also to stay in this hotel. There were nice staff, they treated me wonderful. I wish all the best.

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Solapur
1 Review | 24 Readers

"Excellent accomodation, best room service"

5.6/7
Posted 30 Oct, 2015

1) I have visited Jaipur for the purpose of training. The training session was sponsored by LIC of India and all the participants were accommodated in that hotel. 2) The rooms were excellent. Room service was also very good. The staff were cooperative and kind in nature. 3) Food quality needs to be improved. Instead of our repeated feedbacks, there was not much improvement in food quality. The only thing about which the improvement is necessary is the quality of food. I will definitely recommend the travellers to opt for this hotel as the service is excellent and rooms are also nice.

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Surbhi Palace Hotel Overview

Surbhi Palace Hotel is located in Jaipur. The hotel is 14 km from the Jaipur International Airport and 2.5 km from the Jaipur Railway Station.

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