Shimla Hotels

Taj Palace Hotel, Shimla

Snow View, North Bank Estate, Lakkar Bazar, Shimla, Himachal Pradesh 171001

Ranked 97 amongst 509 hotels in Shimla

5.3/7 77 Reviews
Taj Palace Hotel,Shimla
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Reviews (77)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.4 / 7
Appearance
5.3 / 7
Front Office
5.3 / 7
Service
5.3 / 7
Room
5.3 / 7
Food & Drink
5.3 / 7
Activities
4.7 / 7

Taj Palace Hotel Reviews (77)


"Below average hotel"

4.4/7
Posted 3 months ago

I visited this hotel with family and the stay was average. The location of the hotel was good hence there was no difficulty. The appearance was good. The receptionist was poor in response and the staff at the hotel were average in services. The room allotted to me was poor and not maintained well and the amenities provided at this room were average. There was a complimentary breakfast and it was average. The sign in and sign out process was average.

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"Overall service was excellent"

5.3/7
Posted 3 months ago

The destination of the hotel was good. The activity was not conducted at the hotel. The appearance was okay. The room was fine and comfortable. The food and drink was average. Wi-Fi connection was provided in the room. The overall service was excellent. The check in and check out was done on time. I had visited this hotel for family trip. I would suggest this hotel to provide Wi-Fi facility and room quality. I would recommend this hotel for upcoming travellers. I had booked the room on the spot.

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Ghaziabad
3 Reviews

"Complimentary breakfast was provided"

6.4/7
Posted 5 months ago

I had visited this hotel with my family for personal trip. The overall service was good in the hotel. The complimentary breakfast was provided by the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. The food and drinks were available in the hotel was good. The activities were not available in the hotel. I would not suggest anything to this hotel.

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Mumbai
1 Review

"Sightseeing was not arranged"

4.9/7
Posted 5 months ago

The appearance of the hotel was very good. The check-in and check-out was done on time at the hotel. The sightseeing was not arranged by the hotel. The provided room was very good at the hotel. The overall experience of the hotel was good. The destination of the hotel was good. I would like to recommend this hotel to upcoming travellers. The overall service of the hotel was good. I don't have any suggestion for this hotel. The hot water facility was not provided in the room.

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Delhi
2 Reviews

"The ambience was good"

6.9/7
Posted 5 months ago

The hotel location was good. The ambience was good. The activity was not conducted at the hotel. The check in and checkout was done on time. The room allotted to me was neat and clean. The parking facility was provided at the hotel. The garden was not available in the hotel.

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"Excellent hotel but location wise I did not like"

6.0/7
Posted 26 days ago

I visited this hotel in the month of December 2016. I went to the hotel with my family and it was holiday trip. I would rate the destination as very good hence I like mall road and sightseeing places. My hotel location was below average, as I did not like the location. I would rate the appearance excellent hence the entrance was superb. The front office was excellent as the booking process was on time and the staff were friendly. The welcome was good. Welcome drinks were given. I would rate the room service excellent since the staff were quick in responding. I would rate my room as excellent because the maintenance was done neat, and it was spacious and clean. The food which I ate in the hotel was excellent hence it was delicious with complimentary breakfast. It is in hill top it will be difficult for aged person to climb.

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"Hotel location was very good near to the bus stand"

6.4/7
Posted 26 days ago

My visit was in the month of December 2016. Shimla was nice place to visit with my family as it was a holiday trip. As a destination I like the place and it is very good. The hotel location was very good for the reason that it was near to the bus stand and a mall. The exterior and interior of the hotel was excellent. Front office staff very excellent at their service. It was an online booking. Hotel service was very good as they well behaved with us. Rooms were excellent in this hotel. Food was excellent in the hotel restaurant since quality and quantity was quiet good. Over all a very good service.

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Bhubaneswar
3 Reviews

"Very good hotel with good rooms and services"

4.5/7
Posted 5 months ago

I went to Shimla and stayed in this hotel. The location of the hotel was very good. The appearance of the hotel was very good internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to us was maintained very well with all amenities working properly. The food served in the hotel was very good in quality and taste. There were no activities in the hotel.

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Kolkata
2 Reviews

"Good experience "

4.9/7
Posted 5 months ago

I had a good experience at this hotel. The location of the hotel was very good and located near to the city. I ate food in the hotel and it was good in quality and taste. The staff members in the hotel were helpful and quick in services. The appearance of the hotel was good. The parking facilities were good. There was no delay in check-in and check-out. The room allotted to me was good and the facility provided was good. There were no activities in the hotel.I will recommend this hotel for upcoming travellers.

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Kota
2 Reviews

"Appearance of the hotel was good"

5.0/7
Posted 5 months ago

Shimla was a good place to visit. The appearance of the hotel was good. The facilities in this hotel were good. The service in the hotel was very good. The room of the hotel was good to stay in with required amenities. The hotel location was also convenient to travel. Booking service was on time. Parking was available in this hotel. I will recommend this hotel to other travellers.

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Top Reviews of Taj Palace Hotel


1 Review | 95 Readers

"Awesome Hotel with good facilities"

6.5/7
Posted 1 year ago

Last year I have stayed in this hotel. This hotel is worth of money. This hotel is totally awesome. This hotel is among one of the famous hotels in Shimla. I have stayed in this hotel with my parents when we come Shimla for a trip. This hotel is situated on a very good place. The environment around this hotel is really nice. The hotel appears really great. Their is everywhere fresh air is available. Many types of food items are available here. I and my parents were sleeping on a really comfortable bed with its most comfortable mattresses. The television set is very nice LCD and situated at the place where it should be. The room was really awesome with its brilliant design. AC was also very powerful. The bathroom was also really neat and clean. Food that we ate was really fantastic. The front office looks great and the staff here are helpful and take their duty properly. None was rude to me. No one was doing anything wrong. Every staff was very nice and he/she come with a single word to call with and was handling our requests in time. So the service of this hotel is really very good. The scene of seeing the outside world from the window of our room was absolutely awesome. Everything which is required to the guests were supplied to us. We did not felt any difficulty in staying in this hotel. There is a famous restaurant right next door to it The Taj restaurant. This is famous for it's food which is hygienic and also the cost is far less. Also there is a big cinema house where you enjoy movies at a lower cost. There is also a park at back of the hotel. So it was a very happy trip for me with my parents. So We really enjoyed our trip. Hence I would like to advice the other travellers to at least visit this hotel for one time and enjoy the services of this hotel. You will definitely not feel any difficulty and this hotel will make your trip awesome.

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"Excellent hotel but location wise I did not like"

6.0/7
Posted 26 days ago

I visited this hotel in the month of December 2016. I went to the hotel with my family and it was holiday trip. I would rate the destination as very good hence I like mall road and sightseeing places. My hotel location was below average, as I did not like the location. I would rate the appearance excellent hence the entrance was superb. The front office was excellent as the booking process was on time and the staff were friendly. The welcome was good. Welcome drinks were given. I would rate the room service excellent since the staff were quick in responding. I would rate my room as excellent because the maintenance was done neat, and it was spacious and clean. The food which I ate in the hotel was excellent hence it was delicious with complimentary breakfast. It is in hill top it will be difficult for aged person to climb.

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3 Reviews | 152 Readers

"A delightful stay"

6.6/7
Posted 1 year ago

It was a great experience staying there. The staff was very good at service and they treated me like a family. It was delightful living there with unlimited food supply and drinks. Whoever goes to Shimla must try it. The beauty of the hotel could charm anyone and it feels like heaven staying there.

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2 Reviews | 122 Readers

"Excellent room service, food cost are very cheap"

6.4/7
Posted 1 year ago

I have recently visited Taj palace with my newly married wife. The purpose of this visit was to enjoy our honeymoon. Totally enjoyed the trip. Excellent room services provided by Taj palace management. There was no problem we have to face. Food and drinks are very cheap of price. Thanks to Taj hotel management who makes our honeymoon memorable. I will surely suggest this hotel to my colleagues and friends.

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"Hotel location was very good near to the bus stand"

6.4/7
Posted 26 days ago

My visit was in the month of December 2016. Shimla was nice place to visit with my family as it was a holiday trip. As a destination I like the place and it is very good. The hotel location was very good for the reason that it was near to the bus stand and a mall. The exterior and interior of the hotel was excellent. Front office staff very excellent at their service. It was an online booking. Hotel service was very good as they well behaved with us. Rooms were excellent in this hotel. Food was excellent in the hotel restaurant since quality and quantity was quiet good. Over all a very good service.

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