The Claridges Nabha Residence, Mussoorie

Ranked 7 of 401 hotels in Mussoorie

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Reviews summary (31)

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Experience Scale

Average rating

Destination
6.2 / 7
Location
6.3 / 7
Appearance
5.8 / 7
Front Office
5.8 / 7
Service
6.0 / 7
Room
6.1 / 7
Food & Drink
5.7 / 7
Activities
5.1 / 7

Reviews (31)


Mumbai
1 Review

3 Reviews | 21 Readers

Coimbatore
2 Reviews

1 Review

Top Reviews


Delhi
11 Reviews | 6648 Readers

Great location but service level is down

3.5/7
Posted 10 Jun, 2015

The hotel is in the outskirts of Mussoorie. Location is great not in between the hustle -bustle. You do not have to enter Mussoorie centre to get to this hotel. The property scores in terms of peace and calmness. But the property has gone down in loads of areas and this is the reason would not like to visit this again. I have been here twice in last 2 years Last I visited this hotel in November 2014 but was completely dissatisfied by the service and attitude of people working here. I don't know whether it was because of low season or actually their morals are down. I had many issues Spa : The girls maintaining or who are responsible for running the spa are not at all serious about the job. They do not turn up and open the spa before 9 am. So you cannot use the steam/sauna before 9. 30 as it needs time to start-up. Then hot water was a big hassle as it again takes time to get hot water, so by the time all this is done the breakfast time is over. On both the mornings I was at the gym/spa at 8 and it wasn't open. You really cannot run up and down to get the basic things done here. I called the reception to open the gym and Mr. Vikrant replied that cleaning is being done. No one was inside the gym, basically they just delay everything. I don't know why the management does not understand that people use gym early mornings as well. Internet is too slow Restaurant : They have very limited vegetarian options. Also they have removed the Chinese menu. Another problem is being cartridges member you are eligible for standard card discounts at the restaurant but here they told me starters are not covered under this scheme. Really trying to cheat. In the evening also they do not have any tandoori starters etc. I did not like anything here this time. So second night I went out and had much better food at JW Marriot. The free breakfast was not buffet so you can order from a very limited menu that they give and it is same everyday. Quality and taste of food was also not good. The excuse they make is since it is a hill station it is very difficult to get ingredients. I don't care where do you get ingredients from. I care whether I am getting the food and service or not Bar : They only had Kingfisher as beer option at the bar. Half of the things were not available from the menu. Very basic stock The basic problem I see here is they are trying to cut corners and trying to get more money out from few guests. The property, service is not at all I would expect from The Claridges Nabha Residence. I am really dissatisfied by the level of service people running this property are offering. It certainly is not a property to pay Rs. 8-1000 per night. Being a Claridges member if I do not get a good service then I don't know what is offered to other guests. There is no feel of good experience left here now.

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Thiruvananthapuram
10 Reviews | 2704 Readers

Best place to relax and re-connect as a couple

6.9/7
Posted 12 Feb, 2016

After deciding to take a break from our very hectic schedules and spend some quality time together as a couple, we booked into the deluxe room in nabha residence for 3 nights of blissful stay. The service is worth mentioning as the staff are extremely polite, warm and helpful The room we were allotted initially was quite big with a dressing room and spacious bathroom but as it overlooked the courtyard/ reception, we opted for a smaller room which was more cosy and private, overlooking the forest. They have a variety of good quality pillows to choose from, though I would suggest that they upgrade their pillow menu to include dust-mite free ones too Come morning, there were langurs peering down at us having our coffee leaving us to wonder if we ought to hang on tight to our camera. The staff at the restaurant are extremely hospitable and served us with nary a murmur. On our last night, we requested for a bonfire (complimentary by hotel) and had dinner outside. It was a very pleasant and memorable experience. Especially noteworthy was the murgh malai Tikka and chicken Tikka which were cooked to perfection. The hotel provides 2 hours of free WiFi and haveafter deciding to take a break from our very hectic schedules and spend some quality time together as a couple, packages for additional hours. The heating in room was adequate and bathroom had hair dryer along with the usual vanity items. Good quality shampoo, conditioner and body lotion was provided. We could also borrow dvd from their library menu. The staff also ensure that our requests are dealt with in a timely Manner. If you are a honeymooning couple, do opt for room 115 which is smaller but very private.

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1 Review | 323 Readers

It is in outskirts of city, good stay

6.6/7
Posted 31 Dec, 2014

The hotel is good. The railway station and bus stop are located about 4 km away from the hotel. The deluxe rooms on the top floor are very good. It is in the outskirts of the city and there is greenery all around. It is located in a posh area. The behaviour of the staff is very nice. Food was included in our package and it was of good quality. The rooms were neat and clean. There were no difficulties during check-in or check-out. There was no swimming pool or gym at the hotel. The hotel provided pick up and drop facilities. I would categorize my overall stay here as value for money.

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Delhi
67 Reviews | 5481 Readers

Superb & luxury Hotel surrounded by Natural beauty

6.9/7
Posted 31 Aug, 2015

Had a superb stay at Claridges during my 2 night stay at this hotel. It is a great property to stay. Duplex rooms are amazing in case you have kids also with you. Food is excellent with good activities for kids. It's about 3-4 Kim's from mall road. Distinctly located away from the hustle & bustle of the main mall, with easy approach & dense forestation of pine trees all around. Would definitely like to come here again.

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Delhi
3 Reviews | 373 Readers

Excellent hospitality and respectful staff

6.0/7
Posted 25 Jun, 2015

We (a family of 4) had visited Mussoorie for relaxation as well as spending quality family time together. And Nabha Claridges provided us with both opportunities in abundance The staff was highly respectful, helpful and courteous. It's a huge property with serene, calm and clean environment. However, one must insist for the rooms around the main porch.

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Overview

www.claridges.com

The Claridges Nabha Residence is ranked #7 among the 401 hotels in Mussoorie with an average rating of 5.9 out of 7. It is one of the 8, 4-star Heritage Hotels in Mussoorie. It is part of the "The Claridges Group" chain of hotels in India. On HolidayIQ, it has a total of 57 photos and 31 text reviews. it is rated top for its Location, Destination and Room. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,000 to Rs 10,300 per night. The hotel offer 22 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (62%) and Couple (35%) are the most common type of travellers that like to stay here. 73% of guests enjoy the hotel's relaxed environment, whereas 15% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

The Claridges Nabha Residence is located at The Mall Road . The Mall (2 Kms), Jawahar Aquarium (2 Kms), Gun Hill (2 Kms), Camel's Back Road (2 Kms) and Christ Church (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Travel Assistance and Room Service. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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