Gangtok Hotels

Gangtok - Delisso Abode, A Sterling Holidays Resort, Gangtok

NH-31A, Development Area Near Secretariat, Gangtok, SK 737101 Gangtok, SK 737101

Ranked 40 amongst 619 hotels in Gangtok

5.6/7 489 Reviews
Gangtok - Delisso Abode, A Sterling Holidays Resort,Gangtok Watch Video Reviews

Reviews (489)

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Experience Scale

Average rating

Destination
6.0 / 7
Location
5.9 / 7
Appearance
5.7 / 7
Front Office
5.8 / 7
Service
5.7 / 7
Room
5.7 / 7
Food & Drink
5.5 / 7
Activities
4.2 / 7

Gangtok - Delisso Abode, A Sterling Holidays Resort Video Review (1)

Ashish Jain

Indore
26 Reviews | 19214 Readers

"Good room"

01:49
Overall Rating
5.0 /7
  • 346

Gangtok - Delisso Abode, A Sterling Holidays Resort Reviews (489)


Chandigarh
2 Reviews | 6 Readers

1 Review | 13 Readers

1 Review | 16 Readers

1 Review | 16 Readers

"We had bad experience in this hotel ..."

2.9/7
Posted 21 Jul

We visited Gangtok it was a holiday trip. I went there along with my family in the month of May 2017. The room was booked online from GoIbibo. I prefer the hotel location to be outside the city center. It will be quiet. This hotel location is at the city center. It is on the side of the road. Most of the time there is noise. We are always disturbed. The appearance is not up to the mark. It is a small hotel There is no lobby. All the sterling properties that are rented are bad. We personally did not like the hotel. We had a bad stay there. We have a lot of complaints. We wanted to cancel the bookings from GoIbibo. They were ready to do it and give us another hotel. But we took a room from them which was bad. The cost what we paid for the room is ridiculous. As we had a bad experience in this hotel. We still continued to stay here because we were going to be there for short time. The front office was terrible. The service was fine. The room was not as good as imagined. It was small and untidy room. It was congested. There was a person by name Momita she always gave the smaller room. As we paid large money but still we got small rooms. There were some people fighting with the staff for the room. They were given big room. But not for us. If we had known this earlier we would have canceled the booking of room. The food was fine. There is the separate restaurant in the hotel. The quality and different kind of dishes were prepared. Room service is available. I did not check in the hotel for any activities. I think that there is no playing area for children because the hotel is small.

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Posted by the Hotel Management

2017-08-03 19:23:51

Dear Sir,
Namaste!
Thank you for choosing to holiday with us at Gangtok – Delisso Abode.
We appreciate you taking the time to share your review of our resort.
We apologize for not able to live up to our repute. We are especially saddened to learn that our staff members could imprint the Sterling way of hospitality and service to your stay. We have escalated your concerns along with your valuable suggestions to the Resort Management Team and corrective action is being taken. Rest assured that the feedback has been duly noted.
Your valuable feedback will help us enhance our effort to deliver a better holidaying experience! We hope you give us the opportunity to host you again in our expansive range of resorts located pan-India.
Sincerely,
The Sterling Holidays Team


2 Reviews | 20 Readers

Delhi
3 Reviews | 16 Readers

"Food was expensive"

4.5/7
Posted 16 Jun

We went to Gangtok in the month of December 2017. It was a family trip. We booked this hotel through online process. The destination was a very nice place. We enjoyed a beautiful view from the hotel location. The appearance of the hotel was fine in interior and exterior look. The hotel was located far away from the city. Nearby restaurants were not available there. The front desk The room was not spacious but well cleaned. The basic facilities were provided in the room. The bathroom was neat. It was a comfortable room to stay. The WiFi facility was not provided in the room. The receptionist was friendly and they were well responded to the queries. We didnt take any room service in this hotel. The service of the hotel was not comfortable for us.Complimentary breakfast was not there. The food was too expensive. The pick and drop facility was not available in the hotel.

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Mumbai
1 Review | 12 Readers

"Mr. Harshad hardikar"

2.1/7
Posted 5 Jun

Terrible experience. All night dogs were barking through the entire night. Rooms are in basement and hence claustrophobic. Staff was also rude and unfriendly. Property seems to be hypothecated by some bank. Requested them to change my room but they gave me equally bad alternative room. Overall very bad experience

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Posted by the Hotel Management

2017-06-16 11:26:07

Dear Sir /Mam,
Namaste!
Thank you for choosing to holiday with us at Gangtok – Delisso Abode.
We appreciate your taking the time to share your review of our resort.
We are saddened to know that you did not have a pleasant experience. We are concerned that our rooms could not add much joy to your stay. We apologize for the behavior of our staff members, which was an unfortunate exception to the Sterling repute. The Resort Management Team has been alerted of your feedback and corrective action is being taken immediately to enhance the overall resort experience.
We hope that this unfortunate incident won’t deter you from holidaying with us again in the near future.
Sincerely,
The Sterling Holidays Team.


3 Reviews | 15 Readers

"Mrs Kaja Prajapati"

3.8/7
Posted 5 Jun

I had booked it particularly for mountain view, booked 2 classic rooms with a clear request to give.both the rooms at same floor adjacent to each orher as was traveling woth infant and aged mother but they give one room without any view and window opening in a shaft . Hotel phone numbers i tried 15 days to confirm this but no one had pucked 2 landline numbers available at Sterling site. Stay was very very uncomfortable as one room given at 3rd floor other at lower basement . Inspite of my booking confirmation having clear request. Had they picked the phone and told me this, I would have cancelled booking and must hv got 100% refund.

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Posted by the Hotel Management

2017-06-16 11:29:29

Dear Sir /Mam,
Namaste!

Thank you for choosing to holiday with us at Gangtok– Delisso Abode.

We appreciate your taking the time to share your review of our resort.
We are saddened to learn that there were issues that marred your stay. Please accept our apology for the same. Resort Management team has been alerted with your feedback, and steps are being taken to ensure that our standards of hospitality and service are not compromised.
We extend our heartfelt apology for the disappointment caused on this occasion, and request you to consider it as an unfortunate exception.

Sincerely,
The Sterling Holidays Team.

Top Reviews of Gangtok - Delisso Abode, A Sterling Holidays Resort


Bangalore
6 Reviews | 5579 Readers

"Kanchenjunga from my window"

6.1/7
Posted 26 Aug, 2016

Sikkim was breathtaking snowy beauty I had ever come across. The little state in the Himalayas had so much to offer ... From the beautiful and numerous falls that go on to become Tista and flow on to the snowy peaks of Lachung and Lachen ... The hot momos and pork chops ... The monasteries and the brightly coloured Feng Shui. The first day of our trip was an evening well spent in Gangtok in a small hotel on the MG road but the cleanliness and discipline of the people of Sikkim is starking and I would simply rank it on top on Swaccha Bharat cities. This Mall Road as is it called in the reflection of the culture of Sikkim ... Loved the view from the little balcony and enjoyed sitting on the benches amid shops, shoppers, food and flowers. Gorge on the momos here. The travel to north Sikkim towards Lachung and Lachen is exciting and full of risks but you must get a good driver like we had. The roads are rough and landslides are inevitable but as you cross mountains and rivers over these small unstable wooden bridges, don't forget to stop by and shoot pics of these amazing colourful prayer flags tied on to the bridges for your safety. Eat at small intervals and keep yourself warm. The stay in the villages is difficult but people are very hospitable. We survived in -3 C. Due to rough weather we could not visit Gurudongmar Lake and returned to Lachen. But our friends who visited few days later were speechless and mesmerized with its beauty and serenity. Tsongmo Lake was my favourite as I played with snow like a baby and enjoyed it so much. My in-laws too became kids when they entered the snow. The Rhododendron Sanctuary, Seven Sisters Fall, Changu Valley, Baba harbhajan Mandir enroute Nathula Pass are a must visit to North Sikkim. Delisso Abseiling Holidays Resort was the best choice we made when we got back from Lachen. Our suite was a premier one and the view from the bed was the shimmery Kanchenjunga peak. No words to explain the ecstasy. The other room that our in-laws got was equally good, spacious and very well maintained. The hotel is a great place to relax by itself and Mall road is just a five minute walk through the beautifully planned Gangtok city. The staff is a excellent and the head chef is a Mongolian so you are bound to love the Chinese delicacies on the menu. The menu is quite elaborate so you can have choices. Parking your own vehicle may be a problem but the hotel staff will guide your driver and you don't have any worries during your stay.

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Kolkata
1 Review | 101 Readers

"Very pleasant and memorable stay in hotel "

6.6/7
Posted 18 Feb, 2016

Location of Hotel Delisso Abode is excellent. It is only 10 mins walking distance from MG. Marg, Bazra stand is also very near. Stand for Siliguri-Gangtok is not very far from the hotel too. Hotel landscape is also nice. Judiciously they did not make any swimming pool probably because Gangtok is a hill station and climate is cold during most of the peak seasons for tourists. Rooms are very spacious and luxurious and equipped with all sorts of amenities people will prefer. The LED TV has been placed on a turntable device so that it can be viewed from the drawing room or the bedroom as per the convenience of guest. Their room service was very prompt. Hospitality of all the staff are remarkable. It has very nice scenic beauty from its hotel room. I still remember the golden peaks of Kanchenjunga viewed from the window of my room in the early morning. Food were so nice and enjoyable. The hotel has buffet facility for breakfast and dinner. They offer delicious food dishes of various categories during the buffet. Though tariff of the rooms are a bit high, but it will definitely be compensated by the degree of pleasure and satisfaction which guests will be having by staying here. I shall advise all the travellers to stay at this hotel because it will be one of the best memorable hotel stays in their life. My daughter was too sad to leave the hotel and wished if we could stay permanently there.

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1 Review | 462 Readers

"Hospitality to be remembered "

5.4/7
Posted 12 Feb, 2014

We came to Gangtok for our honeymoon. As soon as we arrived to the hotel Delisso Abode, the hotel service people came to our car and picked up our luggage and took us to their reception. We liked the trailer of the hospitality shown by them. The MG Marg was within walk able distance. The washroom was not very big but we found enough space to fulfill the purpose. We had free breakfast for all the days we stayed in this hotel and the food was very good and we found lot of varieties in the food. The bed was very comfortable even though it dint have electric bed warmer. We had a LCD TV in the room with normal clarity in the channels but it dint matter much for us because most of the time we were roaming out and covering all the places. All the services like reception, staff people and housekeeping were very courteous to us and we really appreciate them for their respect towards customers. The advice which I can give for all of them who book this hotel is, you need to pay extra for the room heater and if you have any special requests like decorating the room or having a plan for candle light dinner then u have to pay extra because these charges are not covered in the room rent. On the whole, you will definitely not regret for choosing this hotel instead you will have a good neat and tidy impression on the hotel. If you are looking for some interior designed hotels then you can choose some other high range hotels which I heard from our car driver, but I found others a little bit far from the MG marg.

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Mumbai
9 Reviews | 829 Readers

"A small hotel but a great one"

6.1/7
Posted 4 Nov, 2015

Been there and stayed for my grand trip in north east. The room service is so awesome. The only issue with the hotel was that it was a small property. I know about sterling resorts in other places - but the one in Gangtok is relatively smaller. The advantage of the hotel is that it is very near to the MG road. All the important place can be reached in a short walk. The cons of the room is that it is very near to the bus stand at the back. Thus expect noise even in the night. The staff were courteous throughout our stay of 2 days. There are lot of attractions and temple near by. Best place to stay if you want to visit Changu Lake.

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Chennai
3 Reviews | 47 Readers

"One of the best hotels to stay in Gangtok"

6.0/7
Posted 9 Feb

It was a 2 day stay with Delisso with my wife on our honeymoon trip. We checked in pretty late in the evening on a Saturday and were treated with good hot tea and a pleasant smile. The room provided was clean, well maintained, and spacious and the extremely helpful staff made it a wonderful stay. The bed was comfortable and the room heater provided was pretty good to keep us warm through the night. The room had a good LCD TV with access to Sports, Hindi and English movie channels. Indecently my wife had an injury during our travel which required stitches on her knee and that is when we experienced the courteous nature of the staff. Right from the manager to the room assistants everyone were helpful to make sure my wife was pretty well taken care of. Be it arranging cabs or giving us insights on what places to look around apart from the regular itinerary they were engaging. The only challenge we had was the location of the hotel. It was on a steep road making it a little difficult for walking. And we had to hire a cab to take us to the pickup point where we had to take a bigger car every time. I think it is to do with the state regulation though and not the hotel itself. The food served for breakfast and dinner were delicious. I was amused to see some south Indian food being server in breakfast. The food is pretty expensive but I wouldn't mind paying for the quality and quantity of food that they server. Overall, I would love to stay here if I travel to Gangtok again.

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Posted by the Hotel Management

22nd March 2017

Dear Sir/Ma'am,
Namaste!

Thank you for choosing to holiday with us at Gangtok – Delisso Abode.
We appreciate your taking the time to share your review of our resort.
We express our gratitude to you for your kind words! At our resort, we believe that our guests deserve only the best. Thank you for mentioning the features that you liked the most. Our well trained staff members are the representatives of Sterling’s core beliefs – to leave no stone unturned in ensuring that our guests feel welcomed and are taken care of.
We seek to welcome you again in our expansive range of resorts located across India.

Sincerely,
The Sterling Holidays Team

Gangtok - Delisso Abode, A Sterling Holidays Resort Overview

Gangtok - Delisso Abode, A Sterling Holidays Resort is ranked #40 among the 619 hotels in Gangtok with an average rating of 5.6 out of 7. It is one of the 65, 3-star Resorts in Gangtok. It is part of the "Sterling Holidays" chain of hotels in India. On HolidayIQ, it has a total of 46 photos, 489 text reviews and 1 video reviews and is rated top for its Destination, Location and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 3,700 to Rs 4,100 per night. The hotel offer 27 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (53%) and Couple (31%) are the most common type of travellers that like to stay here. 50% of guests enjoy the hotel's relaxed environment, whereas 17% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Gangtok - Delisso Abode, A Sterling Holidays Resort is located at MG Marg . Ridge Park and Flower Show Exhibition Complex (1 Km), Flower Show Museum (1 Km), Thakurbari Temple (1 Km), Palzor Stadium (1 Km) and King Palace (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include 24 Hours Front Desk, Backup Generator, Breakfast Services, Conference Hall and Doctor On Call. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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