The Elgin, Darjeeling

Ranked 1 of 541 hotels in Darjeeling

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  • The  Elgin - Room
    Room
  • The  Elgin - Dining
    Dining
  • The  Elgin - Douglas Room
    Douglas Room
  • The  Elgin - Dining
    Dining
  • The  Elgin - Garden
    Garden
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  • The  Elgin - Surrounding of The Elgin
    Surrounding of The Elgin Mayuresh Kulkarni
  • The  Elgin -
    Mayuresh Kulkarni
  • The  Elgin - Restaurant
    Restaurant Indra Das
  • The  Elgin - Lobby
    Lobby Indra Das
  • The  Elgin - Garden & sitting area
    Garden & sitting area Khushbu Gaddhyan
  • The  Elgin - Room from outside
    Room from outside Khushbu Gaddhyan
  • The  Elgin - Sitting area
    Sitting area Khushbu Gaddhyan
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Ahtesham taqi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin - Garden & sitting area
    Garden & sitting area Khushbu Gaddhyan
  • The  Elgin - Room from outside
    Room from outside Khushbu Gaddhyan
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin - Surrounding of The Elgin
    Surrounding of The Elgin Mayuresh Kulkarni
  • The  Elgin -
    Mayuresh Kulkarni
  • The  Elgin - Lobby
    Lobby Indra Das
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin - Sitting area
    Sitting area Khushbu Gaddhyan
  • The  Elgin -
    Ahtesham taqi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah

What travellers are saying about this hotel

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Reviews summary (148)

Best time to travel

Preferred with

Preferred for

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Experience Scale

Average rating

Destination
5.7 / 7
Location
5.7 / 7
Appearance
5.9 / 7
Front Office
5.5 / 7
Service
5.7 / 7
Room
5.6 / 7
Food & Drink
5.5 / 7
Activities
4.5 / 7

Reviews (148)


Gurgaon
2 Reviews | 953 Readers

Staff is very helpful & educated; Room was superb

6.6/7
Posted 27 Jun, 2014

This is one of the premium hotels of Darjeeling, rooms was superb. Corridors are fully covered with red carpet feels like you in a palace. Outside views are very good it contains a small lawn with beautiful flowers and shed year and one other best thing is it's hardly 5 min walking distance away from Mall road. Hotel has a separate bar area with superior interiors and very good restaurant with candle light dinner. Staff is also very help full and educated. Overall its best hotel to spend your days specially for couples and family.

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5 Reviews | 398 Readers

Overall experience was excellent

6.5/7
Posted 10 Aug, 2015

The hotel was conveniently located. The hotel was not difficult to find out. It was located within the city. The surrounding of the hotel was good. A shopping mall and temple was near by the hotel. The staff at the hotel were helpful and friendly. I was happy with the room allocated to me. There was no delay at check-in and check-out. The appearance of the hotel was modern and well maintained. The room was spacious, neat, clean and well maintained. The furnishings in the room were also neat and clean. The amenities were also working properly. I was able to see the Mountain View from my room. The room and the bathroom were regularly cleaned. Hot and cold water facility was provided all the time. The hotel had a very big area and a park. The services of the hotel were very good. I would like to recommend this hotel to everyone. Both veg and non veg food was served at the hotel. The food was good in quality. The price of the food was expensive. The hotel had provided the activities. The sightseeing trip was not organized by the hotel. The hotel was value for money. I don't have any suggestion for the hotel improvement. I had stayed there with my wife.

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Bhubaneswar
14 Reviews | 9253 Readers

Awesome stay; well-maintained rooms

6.4/7
Posted 4 Sep, 2014

This is one of the best hotels in Darjeeling, just loved it. Went there with my family. At 4:00 in the morning we got up and went to the Tiger Hills. For this you'll have to book a cab the day before. If the weather is clear you'll be able to see Mt. Kanchenjunga. The rays of the sun made it even more beautiful. The service of the hotel was quite good. We also went to the Bengal Natural History Museum. The Mall Road where only pedestrians are allowed was a very good place. Road-side shops, everything was just awesome. Only one problem is that Darjeeling is not too clean. The rooms where we stayed were made of wooden walls, wooden floors, big portraits hanging. There was no fan or AC in the room, still we were wrapped in blankets. The roadside yummy steamed momos and corns are an experience not to miss.

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Delhi
1 Review | 36 Readers

Wonderful place to stay for couple & family

5.9/7
Posted 18 Feb, 2016

Elgin is wonderful place to stay for couple and family Last week, me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Reconnected and good location with Mall Road, local market and Railway Station I can share my point of view based on below keywords are:. 1. Comfort - Most comfortable. Rate - 4 out of 5. Everything was available in the room. As the most chilling temperature, they specially provided hot water bags in bed to make more comfortable 2. Ambience - it gives you Heritage Royal experience. Maintained. Rate - 5 out of 5 3. Staff - Mannered and supportive Special thanks to front desk staff and Akshay Shetty (Available on Bar Counter). They help us to plan more better trip. Based on their feedback we added on Gangtok - Kalimpong. Front desk staff supported us very positively and blocked the room for us by offering great value for money 4. Food - Food was good in taste and quality. But having less option in menu card. Rate - 3 out of 5. Might be possible we visited in off season so due to lack of staff member it will be not offered 5. Recommendation - Surely, I recommend Elgin to my friends and family to experience good royal hospitality and ambience. Thanks for wonderful experience We will surely recommend this place for our stay in future. Special Thanks to Ms. Superna Biswas (Executive sales and reservations) - Thank you for your valuable support. You give us very positive favor for booking and reservation.

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Mumbai
1 Review | 6 Readers

Dr. Smita Dsilva

4.4/7
Posted 3 May, 2016

Excellent Service by hospitable team . Concerns: We choose this hotel due to the Spa facility featured on website but it was very disappointing to find out different rates actual vs. On website. Felt a bit cheated. Ensure that your website is updated. On first day we were allotted twin bed in spite of making request for king bed well in advance during our booking. Later on next day room change was given which was fantastic. Also we found a used diaper in our room under the bed on first day which was very annoying. It was removed later by HK . Property is nice and so is the team. Always smiling and welcoming . Will definitely visit again . One thing to mention is very cold response from Elgin Corporate office while making the bookings for the stay. Since we received no response from sales team finally I made a booking through travel agent . Special thanks to Mr. Mazumdar and all the Smiling members of the team for making our stay comfortable and wonderful.

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Varanasi
41 Reviews | 16314 Readers

Enjoyment at the oldest yet most beautiful hotel

7.0/7
Posted 5 Oct, 2015

Darjeeling is well known for magnificent Tea gardens and Darjeeling Himalayan Railway. I visited Darjeeling with my family for vacation and stayed at The Elgin Hotels & Resorts. Darjeeling can be reached both by road and rail but roadway is faster. Hotel is located in a beautiful surrounding and is one of the oldest hotels present there. The rooms offer splendid views of the mountains and valleys. The Elgin is within walking distance of the famous Darjeeling mall. They provide delicious food and the room service is world class. A restocked library, games room and children's activity centre and many opportunities for nature walks never puts you in boredom. It was my best experience with nature.

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Delhi
9 Reviews | 847 Readers

Best located hotel in Darjeeling

5.9/7
Posted 7 Nov, 2015

My wife and I stayed for three nights at this lovely lodge. We really enjoyed the tea service (come on, it's Darjeeling). We were a 5-10 minute walk from most of the interesting sites in town (the market is 5 minutes away, the botanical garden is a 10 minute walk, and the train station is about a 15 minute walk). The staff were very cheerful and helpful in getting us bookings for drivers - you should definitely visit Tiger Hill while here! The best located hotel in the heart of Darjeeling, few steps away from mall road, beautiful heritage property has a very classic and vintage feel. The staff and service were excellent meals were also very nice, we preferred the Indian meals to the Western meals. The rooms are clean and the windows let in plenty of light and you have a decent view of the mountains and town if its not too foggy. It's a cosy retreat and we hope to come again!

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Mumbai
1 Review | 250 Readers

Good heritage property, can have better menu

5.7/7
Posted 11 May, 2015

The hotel location is very convenient and close to the main market. The decor of the hotel is fantastic, especially the library and bar next to the reception. Hotel staff were very helpful especially considering we were travelling with a one year old. Room was spacious and comfortable but I was maybe expecting a slightly better view. One thing which they can improve on is the menu. The buffet gets a bit boring if you have a longish stay here.

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Kolkata
5 Reviews | 644 Readers

Nice stay

5.1/7
Posted 8 Feb, 2016

Of all the Elgin hotel properties this hotel has the smallest area. Though beautifully decorated and well maintained it feels a bit confined. All the Elgin properties have beautiful dogs but everywhere else they are chained and interact only if the guest is willing. Here 3 dogs roam scot free and are constantly engaged in viral fight( barks) with street dogs. Also rooms are quite small. Food is great and the lounge, bar, restaurant are beautifully decorated. Live piano music plays during dinner time.

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Bengalooru
2 Reviews | 297 Readers

Not worthy as the service staff are not good

3.5/7
Posted 27 Feb, 2015

I had visited Darjeeling and stayed in the Elgin Hotel with my family. The stay in this hotel was not so good as the service and behaviour of the staff was worst. The surrounding of the hotel was nice. The internal and external appearance of the hotel maintained well. The room was good it was well maintained, and apart from geyser, all other basic amenities were in working condition but they did not provide the view room as per our request. I ate food in the hotel restaurant, it was not tasty, and the price was not affordable. There were no activities, which were happening in the hotel. The hotel was not value for money and I will not recommend to other travellers. The suggestion for the management is that, they need to change the staff and improve the service.

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Reviews summary (148)

Best time to travel

Preferred with

Preferred for

More

Experience Scale

Average rating

Destination
5.7 / 7
Location
5.7 / 7
Appearance
5.9 / 7
Front Office
5.5 / 7
Service
5.7 / 7
Room
5.6 / 7
Food & Drink
5.5 / 7
Activities
4.5 / 7

Top Reviews


Varanasi
41 Reviews | 16314 Readers

Enjoyment at the oldest yet most beautiful hotel

7.0/7
Posted 7 Oct, 2015

Darjeeling is well known for magnificent Tea gardens and Darjeeling Himalayan Railway. I visited Darjeeling with my family for vacation and stayed at The Elgin Hotels & Resorts. Darjeeling can be reached both by road and rail but roadway is faster. Hotel is located in a beautiful surrounding and is one of the oldest hotels present there. The rooms offer splendid views of the mountains and valleys. The Elgin is within walking distance of the famous Darjeeling mall. They provide delicious food and the room service is world class. A restocked library, games room and children's activity centre and many opportunities for nature walks never puts you in boredom. It was my best experience with nature.

Was this review useful? Yes

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Delhi
1 Review | 36 Readers

Wonderful place to stay for couple & family

5.9/7
Posted 18 Feb, 2016

Elgin is wonderful place to stay for couple and family Last week, me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Reconnected and good location with Mall Road, local market and Railway Station I can share my point of view based on below keywords are:. 1. Comfort - Most comfortable. Rate - 4 out of 5. Everything was available in the room. As the most chilling temperature, they specially provided hot water bags in bed to make more comfortable 2. Ambience - it gives you Heritage Royal experience. Maintained. Rate - 5 out of 5 3. Staff - Mannered and supportive Special thanks to front desk staff and Akshay Shetty (Available on Bar Counter). They help us to plan more better trip. Based on their feedback we added on Gangtok - Kalimpong. Front desk staff supported us very positively and blocked the room for us by offering great value for money 4. Food - Food was good in taste and quality. But having less option in menu card. Rate - 3 out of 5. Might be possible we visited in off season so due to lack of staff member it will be not offered 5. Recommendation - Surely, I recommend Elgin to my friends and family to experience good royal hospitality and ambience. Thanks for wonderful experience We will surely recommend this place for our stay in future. Special Thanks to Ms. Superna Biswas (Executive sales and reservations) - Thank you for your valuable support. You give us very positive favor for booking and reservation.

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Mumbai
4 Reviews | 5789 Readers

Our stay at this hotel was memorable.The hotel ins...

6.9/7
Posted 3 Nov, 2010

Our stay at this hotel was memorable.The hotel inspite of being 130 years old is very well maintained and the level of service was outstanding, welcome drink of Sherry as we entered was most thoughtful and unique.

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5 Reviews | 398 Readers

Overall experience was excellent

6.5/7
Posted 2 Sep, 2015

The hotel was conveniently located. The hotel was not difficult to find out. It was located within the city. The surrounding of the hotel was good. A shopping mall and temple was near by the hotel. The staff at the hotel were helpful and friendly. I was happy with the room allocated to me. There was no delay at check-in and check-out. The appearance of the hotel was modern and well maintained. The room was spacious, neat, clean and well maintained. The furnishings in the room were also neat and clean. The amenities were also working properly. I was able to see the Mountain View from my room. The room and the bathroom were regularly cleaned. Hot and cold water facility was provided all the time. The hotel had a very big area and a park. The services of the hotel were very good. I would like to recommend this hotel to everyone. Both veg and non veg food was served at the hotel. The food was good in quality. The price of the food was expensive. The hotel had provided the activities. The sightseeing trip was not organized by the hotel. The hotel was value for money. I don't have any suggestion for the hotel improvement. I had stayed there with my wife.

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Delhi
2 Reviews | 20 Readers

Beautifully located with splendid architecture

6.4/7
Posted 12 Feb, 2016

The Elgin is beautifully located with splendid architecture giving you a feeling of being in a dreamland. Its food spread is quite appreciable. The staff is extremely courteous and polite. The rooms are well furnished with good decor & lightings. The overall experience was truly satisfying and worth remembering. Strongly recommended for new couples and families as well.

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Overview

www.elginhotels.com

The Elgin is ranked #1 among the 541 hotels in Darjeeling with an average rating of 5.5 out of 7. It is one of the 6, 4-star Heritage Hotels in Darjeeling. On HolidayIQ, it has a total of 37 photos and 148 text reviews and is rated top for its Appearance, Service and Location. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,000 to Rs 10,300 per night. The hotel offer 23 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Couple (38%) are the most common type of travellers that like to stay here. 42% of guests enjoy the hotel's relaxed environment, whereas 24% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

The Elgin is located at The Mall which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Tibetan Buddhist Monastery (0 Km), Kawlay Dara View Point (0 Km), Singhalia National Park (1 Km), Toy Train (1 Km) and Bhutia Busty Gompa (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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