The Elgin, Darjeeling
18, H.D Lama Road, Darjeeling, West Bengal 734101
Ranked 1 amongst 397 hotels in Darjeeling
The Elgin Reviews
The food quantity was not good. I had visited this hotel with my family. The staff’s behaviour was friendly and supportive. The activity was not arranged by the hotel. The destination of the hotel was very good.
The hotel was located far away from the market. The hotel location was nice. I had visited this hotel with my family for relaxation trip. The gym and spa was available in the hotel. The hotel had provided complimentary breakfast.
How would you feel if you were give a local Maalish, when you went for a relaxing Spa? How would you feel if during Spa, the music was not soothing, but some random English songs, which kept your mind more distracted than at peace? And how would you feel if you were to pay Rs. 1800 for this pathetic experience? How would you feel if you told the manager of the hotel that the Spa was pathetic, and his only response was okay'!! And to top it all, this is one of the most promising Heritage Hotel - Elgin Darjeeling, where one is paying over Rs. 10, 000 for a one night stay. And if it would have ended here, I would have still managed. But to top it all, it was the worst service, worst dinner preparation that we had to go through during our complete trip. No doubt their Elign Pelling was great and Elgin Gangtok was decent. Even the restaurant area at Elgin Darjeeling is completely covered and there is no view whatsoever. There are huge walls all around the area and it's completely covered with curtains. OVERALL IF YOU ARE PLANNING TO SPEND Rs. 10k for a night, ELGIN Darjeeling IS NOT THE PLACE. PLEASE NEVER STAY WITH THEM. WORST CUSTOMER SERVICE EVER.
The hotel management was good in the hotel. The market was nearby the hotel. The breakfast and dinner was included in the package. I would recommend this hotel to upcoming travellers.
It was a relaxation tour with my family. The location of the hotel was excellent. Everything was excellent in the hotel. The reception staff’s was friendly in the hotel. The service was outstanding in the hotel. The food quality was awesome in the hotel. I don’t have any suggestion for this hotel. I would recommend this hotel to upcoming travellers.
My stay at the hotel was for official purpose. The location of the hotel was convenient and fine location. Its appearance was good and had new look. The receptionist was co-operative and there was no delay while check-in and check-out process. The staff used to provide service in time. The room was neat with all the basic amenities were in working condition. The room was spacious and neat. The wash room was also neat. The food I ate at the hotel was very good to taste they also provided compleimenetry breakfast. They also gave Wi-Fi facility. It is recommendable hotel but they can improve in the room.
I had visited this hotel for personal tour. The experience of the hotel was good. I went to this hotel by my own vehicle. I would suggest this hotel to improve the food. There was no delay in check in checkout. The allotted room was spacious with clean. All amenities were available in working condition. The swimming pool was not available at the hotel. The food quality was good in the hotel.
I had visited this hotel with my family. The complimentary breakfast was provided by the hotel. The food quality was good in the hotel. There was no delay in check-in and check-out. The activities were not arranged by the hotel. The spa was available at the hotel. The allotted room was nice. The service of the hotel was good. I would recommend this hotel for upcoming travellers. I would suggest this hotel to arranged the activities.
Top Reviews of The Elgin
Darjeeling is well known for magnificent Tea gardens and Darjeeling Himalayan Railway. I visited Darjeeling with my family for vacation and stayed at The Elgin Hotels & Resorts. Darjeeling can be reached both by road and rail but roadway is faster. Hotel is located in a beautiful surrounding and is one of the oldest hotels present there. The rooms offer splendid views of the mountains and valleys. The Elgin is within walking distance of the famous Darjeeling mall. They provide delicious food and the room service is world class. A well-stocked library, games room and children's activity centre and many opportunities for nature walks never puts you in boredom. It was my best experience with nature.
Elgin is wonderful place to stay for couple and family. Last week, me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Well-connected and good location with Mall Road, local market and Railway Station. I can share my point of view based on below keywords are: 1. ) Comfort - Most comfortable. Rate - 4 out of 5. Everything was available in the room. As the most chilling temperature, they specially provided hot water bags in bed to make more comfortable. 2. ) Ambiance - it gives you Heritage Royal experience. Well-maintained. Rate - 5 out of 5. 3. ) Staff - Well-mannered and supportive. Rate - 5 out of 5. Special thanks to front desk staff and Akshay Shetty (Available on Bar Counter). They help us to plan more better trip. Based on their feedback we added on Gangtok - Kalimpong. Front desk staff supported us very positively and blocked the room for us by offering great value for money. 4. ) Food - Food was good in taste and quality. But having less option in menu card. Rate - 3 out of 5 Might be possible we visited in off season so due to lack of staff member it will be not offered. 5. ) Recommendation - Surely, I recommend Elgin to my friends and family to experience good royal hospitality and ambiance. Thanks for wonderful experience. We will surely recommend this place for our stay in future. Special Thanks to Ms. Superna Biswas (Executive sales and reservations) - Thank you for your valuable support. You give us very positive favor for booking and reservation.
Our stay at this hotel was memorable.The hotel inspite of being 130 years old is very well maintained and the level of service was outstanding, welcome drink of Sherry as we entered was most thoughtful and unique.
The hotel was conveniently located. The hotel was not difficult to find out. It was located within the city. The surrounding of the hotel was good. A shopping mall and temple was near by the hotel. The staff at the hotel were helpful and friendly. I was happy with the room allocated to me. There was no delay at check-in and check-out. The appearance of the hotel was modern and well maintained. The room was spacious, neat, clean and well maintained. The furnishings in the room were also neat and clean. The amenities were also working properly. I was able to see the Mountain View from my room. The room and the bathroom were regularly cleaned. Hot and cold water facility was provided all the time. The hotel had a very big area and a park. The services of the hotel were very good. I would like to recommend this hotel to everyone. Both veg and non veg food was served at the hotel. The food was good in quality. The price of the food was expensive. The hotel had provided the activities. The sightseeing trip was not organized by the hotel. The hotel was value for money. I don't have any suggestion for the hotel improvement. I had stayed there with my wife.
The Elgin is beautifully located with splendid architecture giving you a feeling of being in a dreamland. Its food spread is quite appreciable. The staff is extremely courteous and polite. The rooms are well furnished with good decor & lightings. The overall experience was truly satisfying and worth remembering. Strongly recommended for new couples and families as well.