The Elgin, Darjeeling

18, H.D Lama Road, Darjeeling, West Bengal 734101

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Ranked 18 of 537 hotels in Darjeeling

Reviews summary (147)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.7 / 7
5.7 / 7
5.9 / 7
Front Office
5.5 / 7
5.7 / 7
5.6 / 7
Food & Drink
5.5 / 7
4.5 / 7

Reviews (147)

1 Review

3 Reviews

2 Reviews | 3 Readers

5 Reviews | 5 Readers

Staff’s behaviour was friendly

Posted 25 Nov, 2016

The food quantity was not good. I had visited this hotel with my family. The staff’s behaviour was friendly and supportive. The activity was not arranged by the hotel. The destination of the hotel was very good.

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5 Reviews

Ideal for leisure travellers

Posted 30 Oct, 2016

Very nice heritage property. Ideal for leisure travellers. Hotel package includes breakfast and dinner. Food is excellent. Slightly expensive. Location is central and site seeing, mal road etc are all close by. Best time to travel is oct when there is no rush/crowd.

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14 Reviews | 611 Readers

Elgin Darjeeling miserably fails to deliver

Posted 18 Oct, 2016

How would you feel if you were give a local Maalish, when you went for a relaxing Spa? How would you feel if during Spa, the music was not soothing, but some random English songs, which kept your mind more distracted than at peace? And how would you feel if you were to pay Rs. 1800 for this pathetic experience? How would you feel if you told the manager of the hotel that the Spa was pathetic, and his only response was ‘okay’!! And to top it all, this is one of the most promising Heritage Hotel – Elgin Darjeeling, where one is paying over Rs. 10,000 for a one night stay. And if it would have ended here, I would have still managed. But to top it all, it was the worst service, worst dinner preparation that we had to go through during our complete trip. No doubt their Elign Pelling was great and Elgin Gangtok was decent. Even the restaurant area at Elgin Darjeeling is completely covered and there is no view whatsoever. There are huge walls all around the area and its completely covered with curtains. OVERALL IF YOU ARE PLANNING TO SPEND Rs. 10k for a night, ELGIN DARJEELING IS NOT THE PLACE. PLEASE NEVER STAY WITH THEM. WORST CUSTOMER SERVICE EVER.

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Top Reviews

41 Reviews | 16039 Readers

Enjoyment at the oldest yet most beautiful hotel

Posted 7 Oct, 2015

Darjeeling is well known for magnificent Tea gardens and Darjeeling Himalayan Railway. I visited Darjeeling with my family for vacation and stayed at The Elgin Hotels & Resorts. Darjeeling can be reached both by road and rail but roadway is faster. Hotel is located in a beautiful surrounding and is one of the oldest hotels present there. The rooms offer splendid views of the mountains and valleys. The Elgin is within walking distance of the famous Darjeeling mall. They provide delicious food and the room service is world class. A well-stocked library, games room and children's activity centre and many opportunities for nature walks never puts you in boredom. It was my best experience with nature.

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1 Review | 36 Readers

Wonderful place to stay for couple & family

Posted 18 Feb, 2016

Elgin is wonderful place to stay for couple and family. Last week, me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Well-connected and good location with Mall Road, local market and Railway Station. I can share my point of view based on below keywords are: 1. ) Comfort - Most comfortable. Rate - 4 out of 5. Everything was available in the room. As the most chilling temperature, they specially provided hot water bags in bed to make more comfortable. 2. ) Ambiance - it gives you Heritage Royal experience. Well-maintained. Rate - 5 out of 5. 3. ) Staff - Well-mannered and supportive. Rate - 5 out of 5. Special thanks to front desk staff and Akshay Shetty (Available on Bar Counter). They help us to plan more better trip. Based on their feedback we added on Gangtok - Kalimpong. Front desk staff supported us very positively and blocked the room for us by offering great value for money. 4. ) Food - Food was good in taste and quality. But having less option in menu card. Rate - 3 out of 5 Might be possible we visited in off season so due to lack of staff member it will be not offered. 5. ) Recommendation - Surely, I recommend Elgin to my friends and family to experience good royal hospitality and ambiance. Thanks for wonderful experience. We will surely recommend this place for our stay in future. Special Thanks to Ms. Superna Biswas (Executive sales and reservations) - Thank you for your valuable support. You give us very positive favor for booking and reservation.

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4 Reviews | 5789 Readers

Our stay at this hotel was memorable.The hotel ins...

Posted 3 Nov, 2010

Our stay at this hotel was memorable.The hotel inspite of being 130 years old is very well maintained and the level of service was outstanding, welcome drink of Sherry as we entered was most thoughtful and unique.

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5 Reviews | 398 Readers

Overall experience was excellent

Posted 2 Sep, 2015

The hotel was conveniently located. The hotel was not difficult to find out. It was located within the city. The surrounding of the hotel was good. A shopping mall and temple was near by the hotel. The staff at the hotel were helpful and friendly. I was happy with the room allocated to me. There was no delay at check-in and check-out. The appearance of the hotel was modern and well maintained. The room was spacious, neat, clean and well maintained. The furnishings in the room were also neat and clean. The amenities were also working properly. I was able to see the Mountain View from my room. The room and the bathroom were regularly cleaned. Hot and cold water facility was provided all the time. The hotel had a very big area and a park. The services of the hotel were very good. I would like to recommend this hotel to everyone. Both veg and non veg food was served at the hotel. The food was good in quality. The price of the food was expensive. The hotel had provided the activities. The sightseeing trip was not organized by the hotel. The hotel was value for money. I don't have any suggestion for the hotel improvement. I had stayed there with my wife.

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2 Reviews | 20 Readers

Beautifully located with splendid architecture

Posted 12 Feb, 2016

The Elgin is beautifully located with splendid architecture giving you a feeling of being in a dreamland. Its food spread is quite appreciable. The staff is extremely courteous and polite. The rooms are well furnished with good decor & lightings. The overall experience was truly satisfying and worth remembering. Strongly recommended for new couples and families as well.

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The Elgin is ranked #18 among the 537 hotels in Darjeeling with an average rating of 5.5 out of 7. It is one of the 6, 4-star Heritage Hotels in Darjeeling. On HolidayIQ, it has a total of 37 photos and 147 text reviews and is rated top for its Appearance, Service and Location. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,000 to Rs 10,300 per night. The hotel offer 23 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Couple (39%) are the most common type of travellers that like to stay here. 42% of guests enjoy the hotel's relaxed environment, whereas 25% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

The Elgin is located at The Mall which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Tibetan Buddhist Monastery (0 Km), Kawlay Dara View Point (0 Km), Singhalia National Park (1 Km), Toy Train (1 Km) and Bhutia Busty Gompa (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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