Gangtok Hotels

The Kasturi Hotel, Gangtok

Arithang, Gangtok, Sikkim 737101

Ranked 100 amongst 586 hotels in Gangtok

5.4/7 194 Reviews
The Kasturi Hotel,Gangtok Watch Video Reviews

Reviews (194)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.8 / 7
Appearance
5.3 / 7
Front Office
5.5 / 7
Service
5.6 / 7
Room
5.5 / 7
Food & Drink
5.1 / 7
Activities
4.3 / 7

The Kasturi Hotel Video Review (1)

Sunilvaishnav

 
1 Review

"Nice deal but service is quite ..."

00:28
Overall Rating
5.0 /7
  • 285

The Kasturi Hotel Reviews (194)


"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 6 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 8 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 10 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 6 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 8 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 10 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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5 Reviews | 17 Readers

"Location is good"

1.9/7
Posted 18 Jul

we book deluxe room but they allocate us ordinary room, I asked for this they reply very arrogantly and they don't know how to speak with guest, really bad experience. Rooms were dirty and there is no towels and soap in the bathrooms, pathetic service. Don't go for food in this hotel, food was not up to the mark.

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2 Reviews | 14 Readers

"Stay was comfortable "

5.0/7
Posted 16 Jul

room service wss good location of the hotel is good facilities best this trip was to amarnath shrine for which I had to stay for a day and the stay was really memorable next time also I would like stay

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1 Review | 9 Readers

"Good location, Dirty rooms and Pathetic service"

2.5/7
Posted 12 Jul

Very dirty bathroom. toilet seat was not up to the mark. Windows were not having the lock from inside leading to sense of insecurity.Service was very poor since we were initially declined the breakfast citing the reason that they have not received any communication regarding free breakfast. We got breakfast after lodging complain with MMT helpdesk. Going forward I am not going to stay in this hotel.

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4 Reviews | 11 Readers

"Near to Raghunath Mandir and main market "

1.9/7
Posted 8 Jul

No lift to carry luggage to 2nd floor and difficult for elder persons to climb stairs. Staff not courteous. 5 Rooms given were not clean, dirty linen, blankets and beds were torn and stinky. AC in rooms were old window / split type , not cooling. Reason given was voltage fluctuations. No hot water was coming and when complained asked us to wait till rooms are vacant so that bucket of water can be given. We had to take cold water shower. Dinner we ordered Maggi for kids and in the night all of them had vomited and were suffering of stomach pain. When complained no one bothered and instead blamed for overeating . Morning we had to continuously follow up To get complementary break fast from 7:30 am and finally it was served with 1 Aloo Parata +Tea+curd+picked. Poor quality interiors, old dusty curtains , cots, paint peeled off from walls . No proper sleep due to power fluctuations during night time. Worst experience in life for having trusted reviews in make my trip site while booking.

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2 Reviews | 12 Readers

"Location is good "

6.0/7
Posted 4 Jul

Room was good, location excellent, all in all worth of money car parking available very near to raghunath temple market connected easy to found important things to buy from the market place. Thankyou.

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Top Reviews of The Kasturi Hotel


1 Review | 36 Readers

"Excellent place for relaxation holiday "

7.0/7
Posted 12 Feb, 2016

Gangtok is an excellent place for relaxation holiday and gambling of course. It is very cleam crime free and a wonderful holiday destination. The hotel is centrally located, so easy to get taxis. The rooms are very clean and the staff is friendly. It is a nice hotel within budget and a nicer town.

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Delhi
1 Review | 34 Readers

"Excellent hotel rooms & great experience "

6.6/7
Posted 10 Feb, 2016

The hotel room was good and equipped with good bed, television and WI-Fi connection. The behaviour of the staff was good and the room service is available on time. The food is vegetarian, but good to taste. The view of kanchanjanga from the room is a great experience.

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"Food was available in the hotel"

6.4/7
Posted 10 Jan

The staff were very friendly. The room allotted to me was very luxurious. All amenities were provided in working condition. The food was available in the hotel. The quality of the food was very good. The activity was not arranged in the hotel. There was no delay in check-in and check-out. Garden was not available in the hotel. The hotel was located nearby bus stand. The appearance of the hotel was modern. The parking facility was available in the hotel. I had visited this hotel for official purpose. I had booked the room by call. The guide was arranged by the hotel for sightseeing. I would recommend this hotel for upcoming travellers.

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1 Review

"Excellent rooms and nice hotel"

5.9/7
Posted 2 Mar

I visited this hotel in the month of January for holiday visit with my family. The destination of the hotel was good as the surrounding places were good. Location was very good as it was easy to find. The appearance of the hotel was very good as it was maintained hygiene. The booking and front office was good as they were friendly in response. The overall, services were very good as they were friendly and attentive. The room allotted to me was excellent as it was maintained well and all amenities were working condition. The food was good in both taste and quality. The overall, experience was good at this hotel.

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"Very good hotel and I had a pleasant stay"

5.6/7
Posted 2 Mar

I had been to Gangtok for holiday trip in the month of January 2017 and stayed in this hotel. The destination of the hotel was very good and I liked Lachung. My location of the hotel was excellent as it was close to the bus stand. The appearance of the hotel was very good as it was very neat and clean, staff were good. Hotel front office was very good as the managers are very cooperative and friendly and I booked the room directly. My room was good but there was no attached bathroom it was behind the room and view was good. The room service was good as the staff were very good and cooperative. I did not take food in the hotel restaurant. I will suggest this hotel to other travellers as it was close to the bus stand. Overall, experience as very good. I liked the staff behaviour as they were cooperative and quick to attend. Hotel was neat and clean.

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The Kasturi Hotel Overview

The Kasturi Hotel is located at Palzor Stadium Road. The hotel is 125 km from Bagdogra Airport, 125 km from New Jalpaiguri Railway Station and 114 km from Siliguri Bus Stand. The hotel provides sightseeing packages.

Amenities of The Kasturi Hotel, Gangtok

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