The Majestic Crown, Ooty

Ranked 55 of 715 hotels in Ooty

959, Westbury Road, Ooty-Mysore Road, Ooty

Phone Number www.themajesticcrown.com

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Reviews summary (467)

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Experience Scale

Average rating

Destination
4.2 /5
Location
3.9 /5
Appearance
4.1 /5
Front Office
4 /5
Service
3.7 /5
Room
4 /5
Food & Drink
3.6 /5
Activities
3.1 /5

Top Reviews


1 Review

Food service was pathetic

3.5/5
Posted 4 Aug, 2017

It was an unplanned trip I visited Ooty. I went there along with my family in the month of April 2017. I am basically from Bangalore. I booked it online through a private travel agency. I was not happy with the Ooty and I do not have a nice experience. There was a huge crowd over there. The location of the hotel was easy to access. The hotel was centrally located in the city and convenient for the sightseeings. The appearance of the hotel was well maintained and it was a white building. The Front Office staff were good and courteous. They have guided for the nearby sightseeings. The check in and the check out was done without any delay. The service of the hotel was responded politely. We have booked the Non AC room. The room was comfortable and it was well maintained. The bed and the blankets were kept clean. The bathroom was kept hygienic. They have their own restaurant the complimentary breakfast and the lunch was not delicious and I am not happy with the food. We reached there 12noon and we have ordered for the chicken biriyani it was not at all tasty. There was a complimentary breakfast provided to us very next day and the food quality was not good taste wise. The service staff were not having the sense to arrange the table with salt and the tissues. If we ask for that they would provide. There were no activities in this hotel. Overall this hotel was comfortable to stay and the food service was pathetic.

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Very good staff service

3.8/5
Posted 7 Sep, 2017

I went to Ooty and there I booked a hotel named The Majestic Crown. I went there in the month of July for an official trip alone. I booked the hotel through online. The destination Ooty was very good. Location of the hotel was good. It was near to the bus stop. The appearance of the hotel was also good I liked interior most. The reception area of the hotel was very good. They were very friendly and supportive. Overall service of the hotel was also very good. I liked their hospitality. Room facility of the hotel was very good again. I booked a deluxe room. It was spacious and clean. Food and drink of the hotel were good. I took veg food and I liked the taste. I didn't use any other activities in the hotel. Lift facility was not available there.

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1 Review

No problem with the stay"

4.1/5
Posted 7 Sep, 2017

I visited Ooty in the month of April 2017 on a family holiday trip. I reserved my stay at this hotel through online in booking. Com website. The hotel location was very good with the clean surroundings. It was convenient to reach. The appearance was excellent with the modern infrastructure. It was attractive with the overall looks. The booking front office was very good with the hospitality. They welcomed us with a good smile. They completed the booking process on time. They didn't accept the card payment they only had cash payment. The overall service was very good and very well behaved. Rooms were excellent with the ambience. We took double bedroom. It had good interior designs. It was clean and comfortable. TV was not working properly. The washrooms were neatly maintained. The room service was good. When asked for extra bed without hesitating they provided an extra bed on time. We didn't take food in that hotel. We had food outside as we were wandering outdoor. There were few good restaurants nearby the hotel. There were no fun activities in that hotel. I will suggest this hotel to other travelers also. I indicate the hotel management to change to the card payment.

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1 Review

An average hotel with bad in food & service.

2.4/5
Posted 15 Sep, 2017

It was my holiday trip to Ooty in the month of May 2017. I visited Ooty with my family members to that hotel My native place is Hyderabad district. I booked our stay in the hotel through online & visited that hotel. Lift facilities were there in the hotel. We reached the hotel by travel & no parking facilities were there in the hotel. Ooty is an excellent place to visit for that location. Hotel location was not good in convenient in reach by road ways & was near to all basic amenities in Ooty. Hotel ambience was good in appearance outlook & inner look was good in visible to visitors. Reception of the hotel was very terrible in service & greeting us while we in the hotel. Service in the hotel was very poor no one was there at the reception to receive us properly. Rooms were average in the stay no proper maintenance in there for visitors when we stay. Food was very bad in the hotel it was very pathetic in quality to have. I suggest the hotel people improve in service & food quality in the hotel. It was bad service overall in the hotel. It was the average hotel to visit there.

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Bangalore
1 Review | 31 Readers

Very basic hotel, yet to improve hotel etiquettes

3/5
Posted 18 Feb, 2016

Stayed in hotel from 16th to 18th January during my visit to Ooty for a short vacation. Its a very new hotel. However I was not very much pleased with the Hotel facilities reason being my expectations increased the way hotel facilities were portrayed on Make My Trip from where I made the booking I reached 1 hr. Before the check-in time and I was given a small room to get fresh for which I was charged 500 which I found very irrelevant as I expected that to be given as a courtesy Here are some Pros and Cons about the hotel:. PROs:-. -Its located on road and very close to Railway station and Ooty Main Bus stand. Making most of the places easily reachable by walk and easy to locate the hotel. Booking includes breakfast. Its a typical South Indian breakfast. -Staff were very courteous and helpful. -Food offered in hotel restaurant was good. -They arrange sightseeing packages both private and shared CONs:-. -Rooms are not clean. During my two days stay at hotel, room was not cleared; Bed sheet, towel were not changed. Balcony was so dusty that it seems it was not cleared from ages. -Basic bathroom toiletries were not provided, until I asked for it. -Most of the power socket were not working hence had difficulties in charging mobile/camera. -Hotel Staff lacks training as there was some sort of coordination lacking. Like I was not given water bottle when I asked for it they said it will be chargeable though it was mentioned that water bottles are included in the room package. Also someone else food bill was added in my bill which was given to me during checking- out. -There seems to be very few kitchen staff as getting breakfast was a very slow process. Had to wait long for anything though there was very less crowd To summarize if you going in this hotel don't go with high expectation to get amenities and facilities like star hotel. Just go with the intention to enjoy the place. Good if you get the room within 1000 /- per day.

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Overview

The Majestic Crown is ranked #55 among the 715 hotels in Ooty with an average rating of 5.3 out of 7. It is one of the 75, 2-star in Ooty. On HolidayIQ, it has a total of 89 photos, 467 text reviews and 4 video reviews. it is rated top for its Destination, Appearance and Room.

The online booking price of the hotel ranges between Rs 1,900 to Rs 2,000 per night. The hotel offer 11 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (51%) and Couple (32%) are the most common type of travellers that like to stay here. 60% of guests enjoy the hotel's relaxed environment, whereas 20% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

The Majestic Crown is located at Monterosa Colony which is approximately 1 Km from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. Kandal Cross (1 Km), Ooty Lake and Boat House (1 Km), Government Museum (1 Km), Arranmore Palace (1 Km) and Thread Garden (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Doctor On Call, Restaurant, Room Service, Travel Assistance and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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