Gangtok Hotels

The MapleWood Resort, Gangtok

Lower Bozoghari Bypass Road, Near Sivalaya Mandir, Lower Burtuk, Gangtok, Sikkim 737101

Ranked 32 amongst 586 hotels in Gangtok

5.1/7 140 Reviews
The MapleWood Resort,Gangtok
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Reviews (140)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
4.6 / 7
Appearance
5.4 / 7
Front Office
5.4 / 7
Service
5.3 / 7
Room
5.6 / 7
Food & Drink
5.1 / 7
Activities
4.0 / 7

The MapleWood Resort Reviews (140)


"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 2 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 2 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 2 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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"Average hotel"

4.0/7
Posted 12 Aug

Room big in size but not well managed, need considerable improvement in interior management,location is good,value of money is not worth, need more amentitues & improvement in food quality.need to lower tariff

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Banda
2 Reviews

"Worst hotel "

1.2/7
Posted 11 Aug

Room filled with smell. Services not offered. No night services. Very bad behaviour of hotel staff. Bathrooms not clean at all. it's the worst hotel I have stayed till date. No value for money. Will give Zero ratings.

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1 Review | 2 Readers

"The location is Close to the temple"

3.9/7
Posted 11 Aug

Had only booked the hotel room for the night... Had checked in in the evening.. The staff was polite and nice... The location good... The amenities were average... The breakfast served was good... Overall an average experience...

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2 Reviews | 2 Readers

"Nice stay "

4.7/7
Posted 3 Aug

Good experience. Room clean. Service was good. Location was ok. Food ok. Staff ok. Electricity issue was there. Due to some major fault, the electricity was not available all night. Generator was working but AC not worked through out the night.

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1 Review | 2 Readers

"Good location and service"

6.5/7
Posted 26 Jul

Location is excellent with the mian market place being 100 mts away. Clean and good service with perosn to attend withing minutes. Food also was good. The main eating joints are near by. Rooms were clean with proper water and other things in place. good stay

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5 Reviews | 7 Readers

"Location is good"

1.9/7
Posted 18 Jul

we book deluxe room but they allocate us ordinary room, I asked for this they reply very arrogantly and they don't know how to speak with guest, really bad experience. Rooms were dirty and there is no towels and soap in the bathrooms, pathetic service. Don't go for food in this hotel, food was not up to the mark.

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2 Reviews | 2 Readers

"Stay was comfortable "

5.0/7
Posted 16 Jul

room service wss good location of the hotel is good facilities best this trip was to amarnath shrine for which I had to stay for a day and the stay was really memorable next time also I would like stay

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"Good location, Dirty rooms and Pathetic service"

2.5/7
Posted 12 Jul

Very dirty bathroom. toilet seat was not up to the mark. Windows were not having the lock from inside leading to sense of insecurity.Service was very poor since we were initially declined the breakfast citing the reason that they have not received any communication regarding free breakfast. We got breakfast after lodging complain with MMT helpdesk. Going forward I am not going to stay in this hotel.

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"Near to Raghunath Mandir and main market "

1.9/7
Posted 8 Jul

No lift to carry luggage to 2nd floor and difficult for elder persons to climb stairs. Staff not courteous. 5 Rooms given were not clean, dirty linen, blankets and beds were torn and stinky. AC in rooms were old window / split type , not cooling. Reason given was voltage fluctuations. No hot water was coming and when complained asked us to wait till rooms are vacant so that bucket of water can be given. We had to take cold water shower. Dinner we ordered Maggi for kids and in the night all of them had vomited and were suffering of stomach pain. When complained no one bothered and instead blamed for overeating . Morning we had to continuously follow up To get complementary break fast from 7:30 am and finally it was served with 1 Aloo Parata +Tea+curd+picked. Poor quality interiors, old dusty curtains , cots, paint peeled off from walls . No proper sleep due to power fluctuations during night time. Worst experience in life for having trusted reviews in make my trip site while booking.

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"Location is good "

6.0/7
Posted 4 Jul

Room was good, location excellent, all in all worth of money car parking available very near to raghunath temple market connected easy to found important things to buy from the market place. Thankyou.

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Top Reviews of The MapleWood Resort


Delhi
2 Reviews | 980 Readers

"Beautiful resort with good hospitality "

6.5/7
Posted 28 May, 2015

We stayed there for three days from 24th October to 26th October 2014. We had booked one family four bedded room, it was a very big room. The hotel has all the amenities for comfortable stay. It is a beautiful hotel with peaceful environment. The rooms are very specious, well-maintained and give wonderful view of the valley. There is separate dining room and a big lobby. The behavior of the owner of hotel Ms. Anusha Pradhan is excellent. She is very generous, soft spoken, always smile on her face, caring. Always ready to help and made our trip comfortable. She gives warm welcome to visitors and personally comes outside to see off the visitors like family members. We felt as if were at home. She said if you find difficulty in getting taxi, just call me, I would send within 10-15 minutes. Wonderful, our special thanks to her. She made our stay memorable. Staff is very cooperative, whenever we needed taxi to go to M. G. Marg, Mr. Vimal at the reception arranged within 10 minutes and at a very reasonable price. Generally, hotel people keep their margin but here we got taxi at a very reasonable price. The food was delicious and hygienic, there is lot of variety in food. One day when we were to go to Nathula Pass early in the morning, they gave us packed breakfast - sandwich and boiled eggs. The only drawback of this hotel is that it is 5-6 km. From MG. Marg but keeping in view the other factors, distance can be ignored as taxis are easily available. One way it is good that it is away from the crowded place MG. Marg. Very calm and peaceful environment. Once again thanks to The MapleWood Resort team for making our trip comfortable and memorable. We would surely stay in the hotel if we again visited Gangtok and I would suggest other tourists searching hotel in Gangtok to go for Mapplewood Resort.

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Delhi
2 Reviews | 83 Readers

"Good stay & worth for the money "

5.8/7
Posted 9 Jan, 2016

The very first thing is the hotel is located about 4-5 Km froth the town. So better do your shopping before reaching the hotel. The hotel looks small from outside but never disappoint you in inside. The staff are really caring and friendly. Better take from the hotel because there were no good restaurants nearby. The rooms does not offer any good views but never make you feel bad also. Rooms are really spacious and clean. Apart from the location of the resort everything was perfectly fine. What I want to say is if you are planning to go North Sikkim and done in Gangtok you can always choose MapleWood.

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Delhi
2 Reviews | 353 Readers

"Excellent hotel; food quality was excellent"

6.6/7
Posted 3 Sep, 2014

Booking was done through MakeMyTrip. Gangtok as a destination is an excellent place to go. Location of the hotel was excellent. Appearance of the hotel was also excellent. There was no problem in check-in and check-out so it was excellent. Hotel's staff service was also excellent. Food was excellent according to quality and quantity. I am vegetarian so I took only veg food there. Room was also excellent with AC, geyser, coffee maker, etc. Everything like vehicle for sightseeing and all were included in the package. No activity was there. Both hotels are recommendable to go. I went there with my wife. It was my honeymoon trip. Overall, my whole trip was very good. There was no problem at all.

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"All amenities were in working condition"

5.4/7
Posted 25 Nov, 2016

Everything was good in this hotel. The destination of the hotel was excellent. The hotel was located far away from the city. The hotel location was average. The appearance was good. There was no problem in check in and checkout. I had booked the room by online. The overall service was very nice. The room was spacious and clean. All amenities were in working condition. The complimentary breakfast was not provided by the hotel. I didn't taste food from the hotel. I had visited this hotel for family trip. The activity was not conducted at the hotel. Transportation facility was far away from the hotel.

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Delhi
4 Reviews | 1941 Readers

"Economical hotel having decent services"

6.1/7
Posted 22 Aug, 2014

Resort was located at 2 kms distance from the main market, and 5 kms from the airport. Resort staff was friendly and helpful. Pick and drop facility was not provided there. Room was neat and clean. I took veg food it was good in quality and taste. Location wise resort was normal. Interior area was fine. Check in and check out was timely. Reception staff was very good in behaviour. Services were decent. This hotel is economical. There were not arranged any activities. Gangtok destination is excellent place for outing. I visited it with my family in April month. They should provide room service.

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