The Orchid, Pune
Pune-Bangalore Highway, Adjacent to Chhatrapati Shivaji Sports Complex, Balewadi, Pune, Maharashtra 411045
Video Reviews (6)
I will share this review based on my personal experience. Well I already have seen lot of good reviews about the Hotel but I would write it based on the day and time I was there and the incidents I noticed. You may surely feel it is judgemental but i would say that it was hotel's bad luck that I noticed their loopholes of the so called 5 star property. Location is on Balewadi highway. Grand Look from far. Front desk too was quite professional however little mismanaged. When tried check-in they asked me from where did I booked the rooms and was it this property or some other orchid property. Then other executive found out my booking details and proceeded further. They have in-house Ayurveda massage service on which they were offering 80% discount. Bed was comfortable. Wash-room was good and clean. It had bath tub but too small to even have a relaxing time in it. All the lights in the room can be controlled by a smart remote control sort of instrument which was a great fun as well as facility. Rooms provide dental kits, comb, shampoo, soaps, conditioners and moisturisers. Negatives- 1. They ask for your credit card/ debit card number (In case you run away after using their services). Who gives their card details these days? What if Hotel staff runs away with my card details. But it is one way trust which you have to show if you want to stay in hotel. 2. Post check-in the front desk will point the finger towards lift and will ask to go on your own. (No porter or helper was assigned). Its when someone saw me struggling with my bags, a helper came running towards me. 3. Electricity disruption. In my stay for 2 nights, hotel faced power disruption issues for about 30-40 times. (It may be more as I lost count after many of them). Hotel do have generator backup but it takes 30 seconds to activate it, which means one has to literally sit in dark at night for 30 seconds. Note- for all 40+ times electricity went off, TV & Digital Set Top Box use to get reset and I had to all over again search channels which i was viewing. 4. Good service but extremely slow. You may get the feeling that you yourself would have done it, it would have be 2 times faster. Call of house keeping and house keeping will come after 15 minutes to reply you that he or she was busy with other rooms. 5. Dhanvantri- A group of about 300 people were staying the the hotel for their conference which was again arranged within the hotel. These 300+ people had just raided the hotel and every corner of it. They were in lobby, in lifts, in gardens and everywhere. This was the most disturbing part of my stay. They all were noisy people. They were in groups and use to block the passages to lift as they would feel its their right to be first in the queue. These people had literally raided every service offered by hotel. Advice to travellers- If you plan to roam the city, do have a cab booked as it is extremely difficult to find a auto even though it is on the highway. Check with hotel if there is any group booking like I mentioned about Dhanvantri. If so, I would suggest you to change your plans as they would really make you have a 2 star experience. Hotel doesn't have adequate facilities to manage them all. Just 2 working lifts which had to be used by 300 guests at a time can be a challenge. I was made to use service lift just to go on 2nd floor as they do not even have fire exit staircases working (This is what I was informed by lady at reception) I am not coming back here as I would definitely find a better hotel at same cost somewhere else. Sorry Orchid but you definitely didn't give me 5 star experience. Even if I neglect Dhanvantri issue, you guys still have power disruption issues and unless that is not solved, I wont not even recommend this place to any one.
It was good hotel with good food and I got it on discounted price so at good price but not like 5star. I had book it for celebrating my finance's birthday but they spoiled it :-( I had booked the room through goibibo and after that called hotel and ask them for pool side view room and they said I will get it while checking, just inform at reception but while check-in they said it is not available. Also I checked in at 5:30 in the evening and as I entered the room there was electricity fluctuation problem and when I called at reception he received my phone after 7calls and told me that he is sending technician over there but even after half an hour no body came and even no body picked up the call at reception. I had to walk down to the reception and then scolded him and then after 2hour finally electricity problem was resolved around 7:45. I had asked the receptionist to change room 100times as I had to do some decoration and arrangement before my finance arrives but they didn't changed. And finally I couldn't do proper arrangement :-( also wardrobe's door was loose so the light inside it was switched on all night as there is automatic connection :-( In the so called 32inch TV no channel was working apart from Doordarshan as it was not subscribed so any ways TV was of no use. Also WiFi range was not good in room it was good in lobby but cant go and sit in lobby all the time. The WiFi code was provided at 11:30 in night. Well first few hours experience was not good at all but overall room appearance was good. Wash room was good. Next day buffet breakfast was delicious which was included with my accommodation. They need to improve on customer satisfaction and staff at reception. Overall experience was good if electricity problem wouldn't have been there or if it would have been resolved earlier I would have given 9 out of 10. But that problem has spoiled all my plan so I give only 5 out of 10. :-(
Huge property on Bangalore Pune highway with lots of rooms and good conferencing facility. Rooms are comfortable, spacious and well maintained with free WiFi. Breakfast spread is excellent & staff is very helpful and courteous. Thoroughly enjoyed live music performance & sports complex is a plus point. Overall excellent hospitality & memorable stay.
It's good and pleasant place to stay and ambience is very cool staff is always helpful. It's very near to software hub. The view from the hotel is very nice. The complementary breakfast I had, is very good. Also the swimming pool is very nice. I advise the travellers to give it a try. You will also feel the same as I had.
I had visited this hotel for family trip. The hotel was very good. The room facility was good. The room was spacious and clean. The overall, experience was excellent in this hotel. I don't have any suggestion for this hotel. I would like to recommend this hotel for upcoming travellers.
The Orchid is ranked #60 among the 1485 hotels in Pune with an average rating of 5.7 out of 7. It is one of the 113, 3-star in Pune. On HolidayIQ, it has a total of 98 photos, 691 text reviews and 6 video reviews and is rated top for its Destination, Appearance and Food & Drink. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 4,300 to Rs 13,600 per night. The hotel offer 11 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (35%) and Family (27%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 36% have rated the ambience as scenic nature.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
The Orchid is located at Balewadi . Ray Art Gallery (1 Km), Sambhaji Park (1 Km), Onkareshwar Mandir (1 Km), Balaji Temple (1 Km) and Maticha Ganapati Temple (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Shubham Satao adds, “ Best season to visit is winter. The cold and shivering breeze there makes mood fresh. ” Read More