The Retreat, Gangtok

Ranked 243 of 682 hotels in Gangtok

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Reviews summary (46)

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Experience Scale

Average rating

Destination
5.7 / 7
Location
5.3 / 7
Appearance
5.2 / 7
Front Office
5.2 / 7
Service
5.2 / 7
Room
5.3 / 7
Food & Drink
4.7 / 7
Activities
4.3 / 7

Reviews (46)


1 Review

Food was very costly

4.1/7
Posted 15 Jul, 2017

I traveled to Gangtok it was a family holiday trip in the month of March 2017. I booked it online. The location of the hotel was easy to access. The appearance of the hotel was fine. The front office cooperative and the service was good enough. We have booked the double sharing room. The room was comfortable. There we did not order the food and the food was very costly. There were many good restaurants nearby. There were no activities in this hotel.

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1 Review

Good staff service

5.4/7
Posted 15 Jul, 2017

I went to Gangtok in the month of June 2017. It was a business visit with my family. I booked my stay through online via Goibibo. Com. The hotel location was very good. It was very near to the city market. The hotel appearance was very good. The interior was neat and clean. The front desk was good. They were quite okay with behavior. The room provided by them was very good. We faced hot water problem in the room. They provided good parking facility. The food and the quality were good. It was good in taste. There were no activities provided by the hotel. Overall it was a good stay.

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1 Review

Good hotel to stay inn

5.6/7
Posted 16 Nov, 2016

My visit to this hotel was in the month of November 2016. The place was good and the location was easy to reach, and it was in the city centre. The interior and exterior appearance of the hotel is good. The booking process was done on time. The service provided was good and the staff were quick to attend us. The room was spacious and clean with required amenity in working condition. The staff were friendly and cooperative. The food I ate at this hotel was good. I did not utilize any of the activity at this hotel. The tariff for the room is reasonable.

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Destination and location was good

5.4/7
Posted 11 Nov, 2016

I travelled to Shimla and stayed in this hotel. The location of the hotel was good. The appearance of the hotel is good. There was no delay in Check in and Check out. Internal and external look of the hotel was good. The room in the hotel was spacious, very good and it was well maintained with all basic amenities in working condition. The service of the staff in the hotel was friendly and helpful. I did not eat food at this hotel. There were activities held in this hotel.

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1 Review

Spacious room & good food

5.8/7
Posted 11 Nov, 2016

My visit to this hotel was in the month of July 2016 with family. Food was good. Location of the hotel was inside the city and was good. Room was spacious and clean. All amenities were available with working condition. Appearance of the hotel was good from interior and exterior. Check-in and check-out was done on time. Staff were cooperative and friendly. Service provided was on time and was very good. No activities were held at the hotel.

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Delhi
1 Review

Overall experience was good

4.3/7
Posted 29 Oct, 2016

The overall experience of the hotel was good. The sightseeing was not arranged by the hotel. The provided room was very good at the hotel. The destination of the hotel was good. The location of the hotel was good. The transportation facility was not provided by the hotel. The complimentary food was provided in the hotel. The WiFi facility was not provided in the room. I don't have any suggestion for this hotel.

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Spacious room and good staff

5.1/7
Posted 17 Oct, 2016

I had visited this hotel for relaxation tour with family. The location of the hotel was nice. The complimentary breakfast was provided by the hotel. The activities were not arranged by the hotel. The allotted room was spacious with clean. The service of the hotel was nice. The behaviour of staff was good in the hotel. There was no delay in check in and checkout. The parking facility was not available at the hotel. I don't have any suggestion for this hotel. I would recommend this hotel for upcoming travellers.

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Bangalore
1 Review

Good but in food they should have some varieties

4.4/7
Posted 15 Oct, 2016

I had been to this hotel in the month of July 2016 with family. Location of the hotel was inside the city and was good. Parking facility available in the hotel. Appearance of the hotel was average from interior and exterior. Check in check out was done on time. Staff were cooperative and friendly. Service was on time and was below average. Over all service was good. Food was below average. Destination was excellent. Room was neat and spacious. All basic amenities were available in the hotel. No activities were held at the hotel. No park facility in the hotel. In food they should variety dishes.

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Good hotel to recommend others

5.9/7
Posted 1 Oct, 2016

In the month of August 2016 I had been to this hotel. The destination and location of the hotel was very good. The internal appearance of the hotel was very good. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was very good with all required amenities in working condition. I ate food inside the hotel it was very good with respect to quality and taste with variety. There were no activities in the hotel.  I will recommend this hotel for upcoming travellers.

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1 Review

Good hotel but average rooms

5.6/7
Posted 30 Sep, 2016

The hotel was located conveniently hence I did not find any difficulties. The appearance of the hotel was good. The staff were good in services. The room given to me was congested and not maintained well with all the required amenities. There was difficult during sign in and sign out process. The hotel was worth for the money.

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Top Reviews


Delhi
1 Review | 7 Readers

Overall, it was a pathetic experience

2.9/7
Posted 11 Jun, 2015

Unfortunately I spent 70% of my trip time in this hotel only and this was a pathetic experience The best part of the hotel room was it's wooden flooring that is all Services- Worst. We checked in at 7. 15 pm in the hotel. Since then they started chasing us for dinner order. Why as they did not have raw chicken at their kitchen nor they had even eggs too. They called us thrice before we could even freshen up after our 27 hr long journey for dinner order. A basic expectation from a hotel is to have a good restaurant where a customer can place their order as per their own choice at-least till a certain cut off time. Their menu did not have non-veg items too. Half of the items in the menu were not available in the kitchen as confirmed by the manager. Taste was also pathetic. Rates were too high as per the standard of the hotel The manager was reluctant to give 2 separate towels for the couple checked in one double room. As per the manager only one towel is provided in a room, which is unhygienic. That means hotel management does not even bother to take care of the basic hygiene of their guests When I rechecked in to the hotel after my Lachung trip for 1 night, I and my wife called at the reception for a extra pillow for my kid thrice but no one bothered to send the same to our room. The jet spray of the toilet was leaking As per the website of the hotel they provide 24 hr WiFi, and I was happy to find that available too but it was not working at all. As it was a complimentary service so I will not comment on this Overall comment - I will not even suggest this hotel to my enemies (if any) too.

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Jabalpur
1 Review | 36 Readers

Good hotel to stay

5.8/7
Posted 10 Nov, 2014

Per day tariff of the hotel was Rs. 1200. Overall, my experience in this hotel was nice. Services were very good there. I liked it very much. Hospitality was very good in this hotel. Hotel was located in between Kazi and MG road. Room was neat, clean and maintained. It was very good. All basic amenities like geyser, etc. Were present in the room. Lunch facility was not there. We took our meal outside the hotel. We only had breakfast there it was good. They did not provide any activity there. Location wise, It was easy to travel. It was value for money. It is a recommendable hotel to others. They gave us additional charges. Services can be little bit improved.

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16 Reviews | 437 Readers

Good hotel to stay in good location

6.5/7
Posted 9 Oct, 2015

The retreat is a very nice hotel providing excellent services to its customers. The hotel building is well decorated from outside as well as from inside. It is located in the center of the city and easy to find. We stayed here for 2 days and had a very nice experience. Staff of the hotel are very polite in manner and supported us very much. Rooms are neat and clean and well decorated, bed was very much comfortable and quality of the mattress was fine. Roomservice was always on time, food was very much tasty especially the north Indian dishes. Breakfast was on time and of good quality, really a very nice hotel for getting relaxed.

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Mumbai
4 Reviews | 2135 Readers

Sightseeing arrangement was not up to the mark

6.0/7
Posted 1 Jan, 2015

The hotel was situated in a remote area and the taxi driver was reluctant to go there. It was around 7 to 8 hours from the airport. Hotel surroundings were good. Staff was friendly and helpful. They were quick to provide services. It was a small hotel but the appearance of the hotel was nice both externally and internally. Sightseeing trip arrangement was not up to the mark. There was no problem in check-in and check-out procedure. The room allotted was neat, clean, spacious and maintained. There was no view out of the room. The amenities in the room were working properly. They cleaned the room and the washroom regularly. The quality and variety of food was okay but it was expensive. They had some indoor games in the hotel. They should reduce the rates of food.

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1 Review

Comfortable and clean room

5.6/7
Posted 20 Sep, 2016

The overall experience was very good. The best part of this hotel was service. Bus stand was nearby the hotel. The appearance of the hotel was good. The check-in and check-out was done on time. The behaviour of the staff was helpful. The room was comfortable to me. All amenities were provided in the room. I taste food from the hotel. The activity was arranged at the hotel. I would suggest this hotel to provide intercom facility.

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Overview

www.theretreatgangtok.com

The Retreat is ranked #243 among the 682 hotels in Gangtok with an average rating of 5.1 out of 7. It is one of the 66, 2-star in Gangtok. On HolidayIQ, it has a total of 2 photos and 46 text reviews. it is rated top for its Destination, Room and Location.

The online booking price of the hotel ranges between Rs 1,900 to Rs 5,000 per night. The hotel offer 20 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (71%) are the most common type of travellers that like to stay here. 53% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

The Retreat is located at Kazi Road . King Palace (1 Km), Chogyal Palace (1 Km), Thakurbari Temple (1 Km), Flower Show Museum (1 Km) and Ridge Park and Flower Show Exhibition Complex (1 Km) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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