Gangtok Hotels

The Retreat, Gangtok

Kazi Road Opp. Assembly House Gangtok

Ranked 228 amongst 493 hotels in Gangtok

5.2/7 63 Ratings
The Retreat,Gangtok
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Reviews (20)

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Experience Scale

Average rating

Destination
5.6 / 7
Location
5.4 / 7
Appearance
5.4 / 7
Front Office
5.3 / 7
Service
5.4 / 7
Room
5.5 / 7
Food & Drink
5.1 / 7
Activities
4.6 / 7

The Retreat Reviews


Kolkata
1 Review

"Service at the hotel was nice"

5.5/7
Posted 3 months ago

Service at the hotel was nice. The staff's behaviour was very friendly and helpful. I was satisfied with this hotel stay. Extra facility was provided in the room with good condition. Wi-Fi connection was provided. The room and bathroom was neat and clean. I had visited this hotel with my family. Complimentary breakfast was not provided. I didn’t ta....

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Faridabad
1 Review

"Average hotel and service"

4.3/7
Posted 4 months ago

Gangtok is really beautiful place. Also hotel location is best but food and activities were poor during our stay at retreat hotel. Also I asked to book a single room for me, my wife and 1 year old baby but they booked suite and they refused to change the same when we reached there. So due to having a kid with us we had no option other than paying f....

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Hyderabad
1 Review | 6 Readers

"Average hotel need to improve in cleanliness"

4.5/7
Posted 9 months ago

My friends and I have visited this place and stayed in this hotel. The hotel was an average one and we didn't had much expectations as well. The rooms and furniture were little old. The wash room was also too old and not fully cleaned. The rooms were little stinky maybe due to old stuff and odd painting inside the room you could see only the rubbis....

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Delhi
1 Review | 7 Readers

"good hotel with good staff"

5.4/7
Posted 10 months ago

This hotel is very good condition taking with water/electric 24 hours supply. Hotel sight is very well. All facilities are provides to sight seen travelers. Cooperative staff provide to travellers in Hotel. Good quality food supplied to travelers in hotel.

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16 Reviews | 434 Readers

"Good hotel to stay in good location "

6.5/7
Posted 11 months ago

The retreat is a very nice hotel providing excellent services to its customers. The hotel building is well decorated from outside as well as from inside. It is located in the center of the city and easy to find. We stayed here for 2 days and had a very nice experience. Staff of the hotel are very polite in manner and supported us very much. Rooms a....

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9 Reviews | 154 Readers

"Fantastic hotel with excellent facilities "

6.8/7
Posted 11 months ago

The Retreat is one of the best hotels of Gangtok providing excellent facilities to its valuable customers. I stayed at this hotel with my wife for two days. The hotel is located very close to the main market. The staff of the hotel are very much friendly. The rooms are very big with luxurious bed. The food served here is also of great quality and i....

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Kolkata
33 Reviews | 3502 Readers

"Beautiful hotel with nice furniture"

6.7/7
Posted 11 months ago

Beautiful decoration from outside of hotel. The hotel is situated near the city and there is each and every facilities of reaching this hotel. Outer view as well as inner view is extremely great. Rooms were highly decorated. Inside each and every rooms furniture were well placed. Servicing good. Food are delicious. Indian Chinese continental.

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Mumbai
1 Review | 9 Readers

"Located very neat to M.G Road with clean rooms "

6.1/7
Posted 12 months ago

Very good hotel for stay in Gangtok. Lots of space in the hotel for relaxation. Rooms are very clean and spacious. All the staff are very very co-operative. Food quality is very good. The Oak Ridge Retreat MD is a very jolly person to talk. Special mention about that hotel is location which is very near to M. G Road. Rooms are wooden furnishing. I....

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Delhi
1 Review | 9 Readers

"Good stay, cordial staff"

5.0/7
Posted 1 year ago

It's good to stay here, food is excellent. The hotel staff are very cordial and one can have a good view of Gangtok from here. The location is a walk away to the Market but the tariff is little bit higher, looking to all facilities it's okay. I will recommend this hotel to stay with.

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Delhi
1 Review | 9 Readers

"Good hotel to stay with good service "

4.6/7
Posted 1 year ago

The Hotel Retreat is good to stay and the location is little hidy and difficult to find out. The service are good and reception are best. Food is not as good as the other thing but it's average. Overall best to stay and it is overall good return of money.

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Top Reviews of The Retreat


Mumbai
4 Reviews | 2135 Readers

"Sightseeing arrangement was not up to the mark"

6.0/7
Posted 2 years ago

The hotel was situated in a remote area and the taxi driver was reluctant to go there. It was around 7 to 8 hours from the airport. Hotel surroundings were good. Staff was friendly and helpful. They were quick to provide services. It was a small hotel but the appearance of the hotel was nice both externally and internally. Sightseeing trip arrangement was not up to the mark. There was no problem in check-in and check-out procedure. The room allotted was neat, clean, spacious and well-maintained. There was no view out of the room. The amenities in the room were working properly. They cleaned the room and the washroom regularly. The quality and variety of food was okay but it was expensive. They had some indoor games in the hotel. They should reduce the rates of food.

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Kolkata
4 Reviews | 5733 Readers

"Nice experience"

7.0/7
Posted 5 years ago

A wonderful place, feels like frozen in time. Wonderful sights and the hotel balcony seemed like a seat in heaven. Beautiful place and a great service from staff.

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Delhi
1 Review | 7 Readers

"Overall, it was a pathetic experience"

2.9/7
Posted 1 year ago

Unfortunately I spent 70% of my trip time in this hotel only and this was a pathetic experience. The best part of the hotel room was it's wooden flooring that is all. Services- Worst. We checked in at 7. 15 pm in the hotel. Since then they started chasing us for dinner order. Why as they did not have raw chicken at their kitchen nor they had even eggs too. They called us thrice before we could even freshen up after our 27 hr long journey for dinner order. A basic expectation from a hotel is to have a good restaurant where a customer can place their order as per their own choice at-least till a certain cut off time. Their menu did not have non-veg items too. Half of the items in the menu were not available in the kitchen as confirmed by the manager. Taste was also pathetic. Rates were too high as per the standard of the hotel. The manager was reluctant to give 2 separate towels for the couple checked in one double room. As per the manager only one towel is provided in a room, which is unhygienic. That means hotel management does not even bother to take care of the basic hygiene of their guests. When I rechecked in to the hotel after my Lachung trip for 1 night, I and my wife called at the reception for a extra pillow for my kid thrice but no one bothered to send the same to our room. The jet spray of the toilet was leaking. As per the website of the hotel they provide 24 hr WiFi, and I was happy to find that available too but it was not working at all. As it was a complimentary service so I will not comment on this. Overall comment - I will not even suggest this hotel to my enemies (if any) too.

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1 Review | 5528 Readers

"Good accommodation and comfortable stay "

4.9/7
Posted 1 year ago

In my last visit to Gangtok I stayed in the hotel The Retreat, I was there with a team with a team of 40 people. About the hotel; First of all I would like to mention the reception received from the hotel management was really excellent. It was warm and make us feel that we can spend good time with them. Accommodation: The room was good as per the rate in the Gangtok. Specially it was cleaned properly every day. Rooms are also specious and you can feel comfortable. Food: Food was testy and served with good manner. Few difficulties: Locate the hotel as a stranger is difficult because it is in little interior and there was no proper direction board or display in any visible place. Water supply in the hotel was a problem while it is full packed with tourist. Decoration of the hotel reception and the open air lounge can be improved.

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Kolkata
1 Review | 10 Readers

"Very good hotel in the given room tariff"

5.9/7
Posted 1 year ago

This is a very good hotel near M G Marg of Gangtok. The rooms are clean and enough big sized. What I liked most is the wooden floor of the rooms. It you are searching for a clean and homely hotel near M G Marg, then this hotel can be your destination. You can find many hotels near this place, but this is just 5-7 mins walk away from there and in a peaceful environment.

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The Retreat Overview

The Retreat is located at Kazi Road. The hotel is 150 km from Bagdogra Airport and New Jalpaiguri Railway Station. The hotel provides sightseeing packages.

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