Gangtok Hotels

The Retreat, Gangtok

Kazi Road Opp. Assembly House Gangtok

Ranked 166 amongst 499 hotels in Gangtok

5.2/7 64 Ratings
The Retreat,Gangtok
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Reviews (33)

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Experience Scale

Average rating

Destination
5.6 / 7
Location
5.2 / 7
Appearance
5.3 / 7
Front Office
5.2 / 7
Services
5.3 / 7
Room
5.4 / 7
Food & Drink
4.8 / 7
Activities
4.6 / 7

The Retreat Reviews


"Friendly staff with good rooms"

4.8/7
Posted 7 days ago

The hotel was located near to the transportation facility. The appearance of the hotel was good. The check-in and check-out was on time. The behaviour of the staff was friendly in the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. Wi-Fi service was available in the hotel. I would not suggest anyt....

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Bangalore
1 Review

"Good location with good services"

7.0/7
Posted 7 days ago

The location of this hotel was good and convenient hence there was no difficulties in travelling. The staffs were good in service and friendly too but there was a language problem. The appearance of the hotel was good. There was a complimentary Wi-Fi and it was of good connection. The rooms were good with all the amenities in proper working conditi....

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1 Review

"Poor manager and his behaviour "

4.6/7
Posted 7 days ago

My stay at this hotel was in June month 2016 with my family. Overall it was excellent stay at the hotel. It is well located and good. The behaviour of the hotel manage was not good. The appearance of the hotel was good. There was no delay while check-in and check-out process. There was no need for service because we had been out for sight-seeing. T....

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1 Review

"Well behaved staff and good service "

6.5/7
Posted 7 days ago

The staff were well behaved in the hotel. The parking place was available at the hotel. The destination of the hotel was good. The variety in food was provided in the hotel. The location of the hotel was good. The check-in and check-out was done on time at the hotel. There was no suggestion for this hotel. The complimentary food was provided in the....

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1 Review

"Location of the hotel was average"

5.0/7
Posted 7 days ago

It was a packaged trip. The location of the hotel was average since it is far from the city. The appearance of the hotel was good. The services were provided on time. The food was served in the limited dishes in the menu. The room of the hotel was good with amenities. I saw no activities in the hotel.

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Delhi
1 Review

"Basic amenities were provided "

5.8/7
Posted 7 days ago

The transportation facility was available nearby the hotel. The hotel building was well maintained. The check-in and check-out was done on time. The garden was not available at the hotel. I had booked this room by online. The behaviour of the staff was friendly. The room given to me was neat and clean. The basic amenities were provided in the room.....

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1 Review

"Comfortable and clean room"

5.6/7
Posted 7 days ago

The overall experience was very good. The best part of this hotel was service. Bus stand was nearby the hotel. The appearance of the hotel was good. The check-in and check-out was done on time. The behaviour of the staff was helpful. The room was comfortable to me. All amenities were provided in the room. I didn’t taste food from the hotel. The act....

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1 Review

"No delay in service and spacious room "

6.4/7
Posted 7 days ago

The overall experience was good. The hotel location was good. The booking front office was very good. The check-in and check-out was done on time. The behaviour of the staff was helpful. There was no delay in service. The room facility was fine. The room was spacious. All the facility was in working condition. I had visited this hotel for family tr....

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"Overall service was nice"

4.9/7
Posted 7 days ago

I had visited this hotel with my family for personal trip. The ambiance of the hotel was good. The parking place was not available in the hotel. The check-in and check-out was on time. The overall service was nice in the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. I didn't taste the food in th....

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1 Review

"Good stay and the service provided "

4.8/7
Posted 7 days ago

Location of the hotel was in city it was convenient and I had no problem while locating. The appearance of the hotel is good. The staff at the reception were hotel was co-operative. There was delay while check-in and check-out process. The food I ate at the hotel was not that good and it was not tasty. The room provided to me was spacious with all....

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Top Reviews of The Retreat


Mumbai
4 Reviews | 2135 Readers

"Sightseeing arrangement was not up to the mark"

6.0/7
Posted 2 years ago

The hotel was situated in a remote area and the taxi driver was reluctant to go there. It was around 7 to 8 hours from the airport. Hotel surroundings were good. Staff was friendly and helpful. They were quick to provide services. It was a small hotel but the appearance of the hotel was nice both externally and internally. Sightseeing trip arrangement was not up to the mark. There was no problem in check-in and check-out procedure. The room allotted was neat, clean, spacious and well-maintained. There was no view out of the room. The amenities in the room were working properly. They cleaned the room and the washroom regularly. The quality and variety of food was okay but it was expensive. They had some indoor games in the hotel. They should reduce the rates of food.

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Kolkata
4 Reviews | 5733 Readers

"Nice experience"

7.0/7
Posted 5 years ago

A wonderful place, feels like frozen in time. Wonderful sights and the hotel balcony seemed like a seat in heaven. Beautiful place and a great service from staff.

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"Very good service and good staff "

5.9/7
Posted 7 days ago

My stay was good. The hotel is located in the city near to the transportation facilities like railway station and metro station. The appearance of the hotel is very good. The tariff was as per the room facilities. The room was spacious neat and clean with good amenities in working condition. I did not avail food from the hotel. The service provided by the staffs at the hotel is good and it was on time. Overall I had very good stay and the atmosphere was also good. The room was very good spacious. It is recommendable hotel.

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9 Reviews | 154 Readers

"Fantastic hotel with excellent facilities "

6.8/7
Posted 12 months ago

The Retreat is one of the best hotels of Gangtok providing excellent facilities to its valuable customers. I stayed at this hotel with my wife for two days. The hotel is located very close to the main market. The staff of the hotel are very much friendly. The rooms are very big with luxurious bed. The food served here is also of great quality and is hygienic. Overall, a very good hotel. Had a very nice experience staying here.

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16 Reviews | 434 Readers

"Good hotel to stay in good location "

6.5/7
Posted 12 months ago

The retreat is a very nice hotel providing excellent services to its customers. The hotel building is well decorated from outside as well as from inside. It is located in the center of the city and easy to find. We stayed here for 2 days and had a very nice experience. Staff of the hotel are very polite in manner and supported us very much. Rooms are neat and clean and well decorated, bed was very much comfortable and quality of the mattress was fine. Roomservice was always on time, food was very much tasty especially the north indian dishes. Breakfast was on time and of good quality, really a very nice hotel for getting relaxed.

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The Retreat Overview

The Retreat is located at Kazi Road. The hotel is 150 km from Bagdogra Airport and New Jalpaiguri Railway Station. The hotel provides sightseeing packages.

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