Golden Palms Hotel & Spa Reviews

The most impertinent and discourteous staff. Absolutely unfriendly. No ownership taken by a single person. Hotel is managed by bunch of imbeciles.

Best Experience: A disillusion.

Worst Experience: Food was decided by the Chef, very ordinary and bland food not matching their standard. The hotel staff would never budge to satisfy the guest. Shaded areas are very limited. To have team building activities in the open areas without shade, was absolutely difficult. Extra beds though requested at the time of check-in were not provided until 12am midnight. The SPA itself is not a very pleasant experience. Too many inexperienced people working out there. The best to quote would be ,when a staff working there was asked where is the coffee shop or the restaurant, he said \'I don\'t know\' and walked off. The Guest Relations Officer is a novice in guest relations and cannot cater to the needs of big group from a company or even go out of the way to satisfy a single guest. The staff is the least pro-active. The entire experience is like a treasure hunt, with mirages. Once bitten, twice shy !!!

Lovely location and spa, let down by restaurant/bar staff.

Best Experience: Lovely spa, superb pool, excellent buffet food

Worst Experience: Had to ask 7 members of staff for a drink. No-one was willing to take ownership and sort a drink out for me - only wanted lime and soda!

The resort is well maintained and the cleanliness is a positive point. They have a small golf cab for transporting luggage to induvidual rooms. The pool is clean and almost empty most of the times. The spa is the highlight of the resort. The games section has table tennis, squash and billiards.

Best Experience: The wonderful gardens in the balcony area of rooms and lush green areas around the room complex and a great swimming pool. We had gone there for DEEPAVALI special offer package for one night halt.

Worst Experience: The bathroom was just painted when we checked in and it was smelling foul and we asked for a change of room and it took almost 1 hour for the replacement to take place

A great place to chill for a weekened.............

Was a memorable and very relaxing experience spending 3 days in this beautiful, charming and refreshing resort.