Viceroy Hotel, Darjeeling

17 Gandhi Raod, Near Clock Tower, The mall, Darjeeling, West Bengal 734101

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Ranked 23 of 537 hotels in Darjeeling

Viceroy Hotel,Darjeeling
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Reviews summary (72)

Best time to travel

Preferred with

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Experience Scale

Average rating

5.9 / 7
5.8 / 7
5.8 / 7
Front Office
5.9 / 7
5.8 / 7
5.7 / 7
Food & Drink
5.7 / 7
4.5 / 7

Reviews (72)

3 Reviews

2 Reviews | 2 Readers

2 Reviews

Excellent hotel with excellent food

Posted 18 Mar, 2017

We visited the hotel in the month of February as a holiday trip with family. The destination of the hotel was excellent. The location of the hotel was excellent which was conveniently located and could be reached by own vehicles. The appearance of the hotel was excellent. The front office and reception services were excellent. The staff's were very friendly, cooperative and helpful. No hurdles in check in checkout procedures. The hotel was booked through travel agent. The rooms facility provided by the hotel was excellent. The room infrastructure was wonderful. The overall services provided by the hotel were excellent. The food and drinks offered by the hotel was excellent. They offered different varieties of food. The activities offered by the hotel were average. Wi Fi facility was available. Travel desk facility was available. The overall experience of the hotel was excellent.

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Very good and satisfied

Posted 23 Jan, 2017

I stayed at this Hotel in the month of January 2017. I went for holiday purpose with family. Overall, experience was good. The destination is very good. Location of the hotel is very good since it was near to shopping mall. The appearance of the hotel was very good as it was well marinated. The front office was very good since the lobby was good and booking process was on time. The room was very good hence it was neat and clean. Overall service was very good as there were on time. I booked the room through

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1 Review

2 Reviews

The food quality was nice

Posted 19 Dec, 2016

There was no delay in check in and checkout. The behaviour of staff’s was good. Everything was nice. The food quality was nice. The complimentary breakfast was provided by the hotel. The welcome drink was not provided by the hotel. The food quality was nice. The variety of food was provided by the hotel. The location of the hotel was nice. The hotel was located nearer to the city. I don’t have any suggestion for this hotel. I would not recommend this hotel for upcoming travellers.

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The food quality was awesome

Posted 9 Dec, 2016

The food quality was awesome. The hotel location was good. The hotel was very old. The hotel was awesome. The room was very small. All the amenities like TV, AC and geyser were in working condition. I had booked the room by online. The activity was not arranged by the hotel. Everything was good in the hotel. There was no delay in check in and checkout process. The behaviour of the staff’s was very good. There was a sunrise point and trekking at the destination. I would suggest this hotel to arrange the spacious room. I would to recommend this hotel for other travellers.

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Transportation facility was available

Posted 8 Dec, 2016

Overall experience was very nice in the hotel. The food quality was good in the hotel. Room was clean and hygienic. Check in and checkout was not delayed. Complimentary dinner was provided by the hotel. The appearance of the hotel was good. The location of the hotel was very good. Transportation facility was available nearby the hotel. I don’t have any suggestion for other travellers. I would recommend this hotel for other travellers.

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2 Reviews | 2 Readers

Food was good in taste and quality

Posted 27 Oct, 2016

The destination and location of the hotel was good. The appearance of the hotel was good in look internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to me was good and it was well maintained with all required amenities in working condition. Food I ate was good in taste and quality. The parking facility was good. There were no activities happening in this hotel. I will recommend this hotel for upcoming travellers.

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Top Reviews

7 Reviews | 1475 Readers

It was nice experience with good stay

Posted 2 Nov, 2015

I had booked the hotel for our family holiday. Include The package was pretty comprehensive starting from pick up from NJP Railway Station to 2 days of local sight seeing to final drop off to Siliguri town. Also included daily breakfast and dinner for the tenure of stay. The pick up, drop off and sight seeing services are outsourced to local taxi fellows in Darjeeling but it seems that the hotel keeps an eye on the quality of service they provide. The rooms are very neat and clean although on smaller side considering the price you pay. The hotel also has a lift. The housekeeping and room service is very prompt. The staff in the restaurant and the front desk are both courteous and pleasing. The menu for breakfast and dinner was never repeated. Food is good and serves to the taste of most. The restaurant manager was eager to take feedback on the food and worked on the improvements next day itself. But there are some Few areas where improvement can be done, like the Maintenance of the rooms can be done better. Specially the wash rooms and sanitary fittings. Centralized geyser or hot water system should be installed as geysers in individual bathrooms are not sufficient during cold weather. Book your room on the highest floor possible for the best view and insist on front hill facing rooms. The rent is too high but worth of money.

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3 Reviews | 5758 Readers

We received a warm welcome, had good dinner. We h...

Posted 8 Aug, 2011

We received a warm welcome, had good dinner. We had excellent view of both the town and Himalayan range from our room balcony. Good service with excellent maintance. No drawbacks in this hotel.

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5 Reviews | 13957 Readers

Cozy rooms with nice complementary Darjeeling tea!

Posted 27 Jun, 2013

Visited darjeeling in mid june and stayed at Viceroy. We had asked for room with a balcony and where no disturbance of pigeons (had read while surfing internet and informed while reservation). We reached Darjeeling at 7 pm in evening and lo we found no balcony with room. At 4 in morning pigeons made us wake up. Annoyed I smsed the marketing manager about both issues. But little did I know that every thing would change the next moment. The next three days were be sheer bliss. As I stepped out of the room in the morning. wow what a view from the sun deck just in front of our room.. The Ist morning we could see the range with snow capped mountain peaks 180 deg view with whole darjeeling in background..We were at the top floor 6th floor attic room(Queen) with no disturbance of the guests below us and the great thing was that the entire sundeck (5mtrs x3m) looked like belonged to us as no one knew about it . The whole darjeeling with Kanchenjunga range was in front of us. It rained a little in the early morning in the three days and hence no disturbance of pigeons and we even started missing their flutter as we became one with nature. The room was cosy with all amenities and nice complimentary darjeeling tea which tasted so great that we drank without milk. The hotel is at Gandhi road and at centre to all view points. The market is also at stone throw distance. The hotel staff was one of the best till date. They made us get arrangements for visiting happy valley tea estate and its manufacturing factory as well as made us got tickets in the toy train at a short notice. The food was homely and good though desserts could have more variety.They even provided breakfast in our room once on our request inspite of the buffet arrangements. Though we had requested for extra bed while reservation..both we and the hotel staff forgot the first night. They provided the same next two nights.Hope they can automate this process in future so that they can remind the guest. Parking is limited and takes just a few seconds more time for getting on road. It was more worth than the money we spent. Thanx viceroy.Keep it up.

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8 Reviews | 5281 Readers

Excellent place to stay in Darjeeling

Posted 9 Jun, 2016

Excellent place to stay in Darjeeling. Hotel is just walking distance from market. Very well maintained property with very courteous staff. Nice rooms with good views of valley, more so from higher floors. Very good food with very nice and humble staff to serve you. Really worth a penny.

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1 Review | 1254 Readers

Nice experience

Posted 17 Jan, 2012

Thye location of the Hotel is great and it is a small walking distance from Mall though the entrance road of the hotel is not looking too sexy. The hookka bar was great and the food we enjoyed a lot.

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Viceroy Hotel is ranked #23 among the 537 hotels in Darjeeling with an average rating of 5.4 out of 7. It is one of the 6, 4-star in Darjeeling. On HolidayIQ, it has a total of 37 photos and 72 text reviews and is rated top for its Front Office, Destination and Service. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 9,500 to Rs 10,300 per night. The hotel offer 39 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (49%) and Couple (36%) are the most common type of travellers that like to stay here. 49% of guests enjoy the hotel's relaxed environment, whereas 20% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Viceroy Hotel is located at Gandhi Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Bhutia Busty Gompa (1 Km), Toy Train (1 Km), Singhalia National Park (1 Km), The Mall and Chowrasta (1 Km) and Observatory Hill (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Parking Facility, Restaurant, Doctor On Call, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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