WelcomHeritage Windamere Hotel, Darjeeling

Observatory Hill, Darjeeling, West Bengal 734101

Phone Number www.windamerehotel.com

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Ranked 28 of 537 hotels in Darjeeling

WelcomHeritage Windamere Hotel,Darjeeling
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Reviews summary (32)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

5.8 / 7
5.9 / 7
5.7 / 7
Front Office
5.5 / 7
5.4 / 7
5.4 / 7
Food & Drink
5.2 / 7
4.4 / 7

Reviews (32)

2 Reviews

Room Was Not spacious

Posted 9 May, 2017

The location was very good, near to the market. Hotel appearance was good, if you go to the top of the hotel you will see the amazing view of Darjeeling. Front office booking was not good and not bad also, Overall services were good. The room was a little tiny in size not very spacious, they didn't provide any complimentary. I ordered dinner in the hotel that was good. I suggest if you want to go to a hotel which was near to the market then you should go for this hotel but if you want more facilities and services then you should not stay in another hotel. They should provide something complementary.

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1 Review

No activity at hotel

Posted 26 Jul, 2016

The room was neat and clean. I had visited this hotel with my family. There was no activity arranged by the hotel. The variety in food was available in the hotel. The food was good. The check in and checkout was on time in the hotel. I would like to recommend this hotel to upcoming travellers.

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33 Reviews | 4455 Readers

Awesome hotel at beautiful location

Posted 20 Oct, 2015

WelcomHeritage Windamere Hotel is really one among the good hotels situated near Observatory Hill, Darjeeling. Here, you will get all necessary item like a home. You never get bored here. The hotel provides better spacey rooms with fully Air conditioned. In addition, the facility of tea and coffee inside the room will really makes your mood up. Beside that, the well mannered staff's and its kind behavior will really makes feel relax. Apart from that, the eye catchy outside environment will really make you fan of this place. Its location is so fabulous that, it seems you are speaking directly to nature. So, friends if you are planning visit Darjeeling then, you should make your resort point at WelcomHeritage Windamere Hotel.

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30 Reviews | 1728 Readers

Fantastic hotel to stay & good service

Posted 12 Oct, 2015

I been to Darjeeling 1 month ago, the place was amazing and I have enjoy a lot. I stay at WelcomHeritage Windamere Hotel, Darjeeling, hotel was excellent in all manner and get full support from the hotel staffs. They help me a lot, their service and food and every thing was very very good. I really want to stay there once again.

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2 Reviews | 402 Readers

A piece of the Raja heritage in India

Posted 11 Jul, 2015

A wonderful place to be, at any time of the year! The hotel has kept the Raj etiquette and culture intact and at times, this is a pleasant change from the mundane, plastic politeness displayed by most staff in other hotels. The food is out of this world. The rooms are yearning out to you, to say- come and enjoy your stay with us! There is also a museum of sorts where the Royalty and the Celebrities have recorded their presence and you can relish their comments with your own added! The only negative about this hotel is that a view of e Kanchenjungha is about 200 feet away! you have to walk out this distance to see the abode of the Gods.

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3 Reviews | 1841 Readers

Good place to stay at the Queen of the hills

Posted 11 May, 2015

Darjeeling is often called a Queen of the hills , an exotic place to revisit beauty of nature. One of my favorite destination allover India . Just to escape city crowd we planned a trip for Darjeeling and for stay we opted for "Windamere Hotel" , the experience was quite nice . Location was quite exotic as it was it was situated on a observatory hill , we can overlook all the surrounding neighboring countries . Rooms were quite clean with all the amenities and good staff support . Food was also good as expected covering both Indian and continental cuisine . We visited tiger hill , zoo , a monastery and various other locations , latter we proceeded for our trip to Gangtok.In short this hotel is very good if you want to experience exotic Indian hospitality .

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544 Reviews | 325625 Readers

A slice of colonial life spent in the hotel

Posted 9 May, 2015

There was a wonderfully rustic feel about the hotel, right down to the dust! :D Though if you discount a few cobwebs here and there, it is a great place to stay. If you like laid-back vacations, this is the place to be! Service wasn't exactly prompt, but you've got to adjust to the time here. Relax and let the vacation happen to you, and it will. The food is good. Solid continental stuff, with great breakfast options. The staff will happily point you towards local attractions too.

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2 Reviews | 579 Readers

Overall, a good experience

Posted 4 Feb, 2015

It was nice experience to stay at welcome heritage at darjeeling..we enjoyed the stay, food and services.We enjoyed weather of Darjeeling .It was very nice sunrise view.. We enjoyed shiny golden everest mountain view. Walking on a streets of Darjeeling adds romantic flavors in our heart.

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2 Reviews | 1434 Readers

No hot water facility in the hotel

Posted 4 Nov, 2014

It has a very poor hospitality and they charged 1500/- and above. The hotel location was good and I went with my friends. They did not provide hot water and there was no service available. It was a family trip and the rooms were okay but water facilities were not there. We had our food outside and there were no activities available. We went in the month of April 2013.

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1 Review | 727 Readers

Rooms were neat and clean

Posted 4 Nov, 2014

I had visited this Hotel in Darjeeling during Holidays in 2013 with the family. We were escorted by the Hotel staff to reach the Hotel comfortably. The front office was very impressive. The stay was very pleasant. They had provided excellent food. Getting a Bengali food in Darjeeling was very impressive and commendable. The rooms were spacious, neat and clean. The view from the room was good. The room amenities were average as the geyser had stopped functioning for one day, but the staffs were extremely cooperative in fulfilling our needs.

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Top Reviews

283 Reviews | 343867 Readers

A Hotel With Colonial Appearance

Posted 29 Apr, 2014

Windamere hotel is the best hotel to stay in Darjeeling. It is a heritage hotel with colonial appearance and feeling. The two nights stay in the hotel was amazing. I felt like being in the era of British raj and spending holidays with "The Queen Of Hills". The rooms are decorated in such a way that you get a colonial feel. All the rooms come with a fireplace and furnitures which are quite old. The rooms which have the view of the Mall area are much better option. One would surely love the floral furnishing in the rooms. The "Observatory House" rooms are quite charming. The Mahakal temple is halfway located towards the hotel at Observatory Hill. The place is only a few minutes from the Mall area and located at a serene place with a good view all around. The food is included in the package and the package is quite high being one of the luxurious hotels in Darjeeling. The hotel staffs are good and their service is really appreciable. If you want to hire cars, do not hire it from the hotel travel desk because they charge you approximately two times more than any other agent near the Mall area. So if you need a car, rent it from any agent but not the hotel. You can also talk to any driver directly to get a good deal. If I visit Darjeeling again, I will surely stay in the "Observatory House" rooms again. I had a good experience in this hotel. I suggest this hotel to the travellers who are looking for luxury stay in Darjeeling.

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4 Reviews | 11241 Readers

An excellent hotel for the discerning traveller wh...

Posted 23 Feb, 2008

An excellent hotel for the discerning traveller who wishes to experience the charm and service of a bygone era when hotel staff genuinely cared about their guests. Rooms are very tastefully furnished and the hot water bottles slipped into your bed every night while you are at dinner and live coal fires in the bedroom are a wonderful experience in this day and age. The service in the dining room was immaculate and nothing was to much trouble for the waiting staff. The was an excellent and extensive choice at each meal - both European and Indian - the European dishes being mainly those served during the British Raj - a wonderful culinary experience. Probably not a very good hotel for children as play facilities limted but an excellent hotel for the more experienced and sophisticated traveller who can appreciate the charm and gentility of how a hotel ran in the days of the Raj - very understated quality.

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4 Reviews | 5719 Readers

Good hospitality

Posted 1 Mar, 2012

darjeeling is a beautiful hill station. the surroundings of the hotel were peaceful. good hospitality and the management was good

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1 Review | 1633 Readers

Nice experience

Posted 15 May, 2012

the hotel was very nice, friendly atmosphere, the food was very tasty and awesome.. The rooms was large and spacious bathroom was clean.. The service was fast and friendly staff.. The staff was helpful and friendly.. The activities in this hotel was swimming pool, TT, Basket ball etc...

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3 Reviews | 1389 Readers

Hospitality is awesome

Posted 26 Mar, 2012

Hotel is in located surrounding the nice sight seeing spots.Hospitality is awesome, the pricing is reasonable. Room was quite big, fresh air was coming , there was no need of using the fan or ac. Food was good,there were good varieties to taste

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WelcomHeritage Windamere Hotel is ranked #28 among the 537 hotels in Darjeeling with an average rating of 5.4 out of 7. It is one of the 48, 2-star Heritage Hotels in Darjeeling. It is part of the "Welcom Heritage" chain of hotels in India. On HolidayIQ, it has a total of 5 photos and 32 text reviews and is rated top for its Location, Destination and Appearance. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 18,700 to Rs 19,200 per night. The hotel offer 37 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (41%) and Family (35%) are the most common type of travellers that like to stay here. 35% of guests enjoy the hotel's relaxed environment, whereas 24% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

WelcomHeritage Windamere Hotel is located at Nehru Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Lloyd Botanical Garden (1 Km), The Mall and Chowrasta (1 Km), Bhutia Busty Gompa (1 Km), Observatory Hill (1 Km) and Bengal Natural History Museum (1 Km) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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