WelcomHeritage Windamere Hotel, Darjeeling
Heritage Hotels

WelcomHeritage Windamere Hotel, Darjeeling

Rank 26
Ranked 26 of 180
Hotels in Darjeeling
Average rating
5.6/7
1 36 Ratings & 25 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 8
  • Very Good 9
  • Good 5
  • Average 0
  • Below Average 3
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 5.9/7
  • Location 5.8/7
  • Appearance 5.6/7
  • Front Office 5.6/7
  • Service 5.7/7
  • Room 5.7/7
  • Food & Drink 5.5/7
  • Activities 4/7

25 traveller reviews for WelcomHeritage Windamere Hotel

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Vinya
  • Vinya
  • Lives in Ahiwara
  • 1 Review
  • 6.6/7
  •  Posted 2 months ago
It was nice experience to stay at Welcome Heritage at Darjeeling. We enjoyed the stay, food and services. We enjoyed weather of Darjeeling. It was very nice sunrise view. We enjoyed shiny golden Everest mountain view. Walking on a streets of Darjeeling adds romantic flavours in our heart.
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Abhirup Chowdhury
  • Abhirup Chowdhury
  • Lives in Kolkata
  • 1 Review
  • 5/7
  •  Posted Nov 4, 2014
I had visited this Hotel in Darjeeling during Holidays in 2013 with the family. We were escorted by the Hotel staff to reach the Hotel comfortably. The front office was very impressive. The stay was very pleasant. They had provided excellent food. Getting a Bengali food in Darjeeling was very impressive and commendable. The rooms were spacious, neat and clean. The view from the room was good. The room amenities were average as the geyser had stopped functioning for one day, but the staffs were extremely cooperative in fulfilling our needs.
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Raja Kannan
  • Raja Kannan
  • Lives in Coimbatore
  • 2 Reviews
  • 4.8/7
  •  Posted Nov 4, 2014
It has a very poor hospitality and they charged 1500/- and above. The hotel location was good and I went with my friends. They did not provide hot water and there was no service available. It was a family trip and the rooms were okay but water facilities were not there. We had our food outside and there were no activities available. We went in the month of April 2013.
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Arun Vadra
  • Arun Vadra
  • Lives in Kolkata
  • 3 Reviews
  • 6.5/7
  •  Posted Aug 9, 2014
It was really fun at Windamere. The staff were helpful and the room service was awesome. I would specially like to mention about the steam bath I have taken. The view from my room window was great. Overall, a good experience.
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Mr. Vinay
  • Mr. Vinay
  • 2 Reviews
  • 4.9/7
  •  Posted Jul 3, 2014
Nice hotel ambience was fine, everything was upto the mark. Hotel staff were cordial, food was good though the charges were on higher side. But the location was awful with such expense hotel needed to provide good view.
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Dinesh
  • Dinesh
  • Lives in Chennai
  • 1 Review
  • 5.8/7
  •  Posted Jun 30, 2014
I travelled here in June month with my wife. It was a romantic holiday. I booked my room directly. Booking and front office was very nice. Location was awesome. Look wise the hotel was fantastic. Food was tasty. South Indian food was available. Complimentary breakfast they served. Rooms were well managed, neat and clean. Staff behavior was friendly. Services were fully satisfactory. They arranged candle light diner facility. Activities were nice. Darjeeling place is fabulous for travel. This hotel is recommendable for others.
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Manoj Jain
  • Manoj Jain
  • Highlander
  • Lives in Chennai
  • 6 Reviews
  • 6/7
  •  Posted Jun 17, 2014
Darjeeling is the best place I had seen in my life in India. I think this palace is one of best so everybody should go once in there life time here to this hotel as it is a good, climate is superb, food is excellent. So I think everything here is good. We enjoyed so much here even my wife and children.
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Kanwar
  • Kanwar
  • Highlander
  • 4 Reviews
  • 4.8/7
  •  Posted May 20, 2014
Very nice hotel, very central location, it had a feeling of being brand new although it was a couple of years old. Excellent bedroom and shower. A full English breakfast included. Its very peaceful and staff is very helpful. People are very warm hearted. I suggest an must stay in this hotel.
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Avneesh
  • Avneesh
  • Voyager
  • Lives in Dehradun
  • 1 Review
  • 2.5/7
  •  Posted May 16, 2014
Hotel was very poor. I will not recommend for this hotel to visitors. I went there with my wife, and stayed in this hotel. Pick and drop facility was not provided by the hotel though it was in my package. Snow fall was not there when I visited Darjeeling. Overall hotel was not good. Location wise hotel was okay. Outside and inside appearance of this hotel was not nice. I booked this hotel through make my trip. Booking and reception was average. I faced many problems in this hotel, such as water, geyser, light, etc were missing in the room. Rooms were not well maintained. Basic amenities were present in the room but were not properly working. Staff service was okay-okay. About food quality, I can?t say because I did not take my food in the hotel. Darjeeling is a very lovely and romantic place.
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Abhijit Gupta
  • Abhijit Gupta
  • Highlander
  • Lives in Kolkata
  • 283 Reviews
  • 5.8/7
  •  Posted Apr 29, 2014
Windamere hotel is the best hotel to stay in Darjeeling. It is a heritage hotel with colonial appearance and feeling. The two nights stay in the hotel was amazing. I felt like being in the era of British raj and spending holidays with "The Queen Of Hills".

The rooms are decorated in such a way that you get a colonial feel. All the rooms come with a fireplace and furnitures which are quite old. The rooms which have the view of the Mall area are much better option. One would surely love the floral furnishing in the rooms. The "Observatory House" rooms are quite charming. The Mahakal temple is halfway located towards the hotel at Observatory Hill. The place is only a few minutes from the Mall area and located at a serene place with a good view all around. The food is included in the package and the package is quite high being one of the luxurious hotels in Darjeeling. The hotel staffs are good and their service is really appreciable.

If you want to hire cars, do not hire it from the hotel travel desk because they charge you approximately two times more than any other agent near the Mall area. So if you need a car, rent it from any agent but not the hotel. You can also talk to any driver directly to get a good deal.

If I visit Darjeeling again, I will surely stay in the "Observatory House" rooms again. I had a good experience in this hotel. I suggest this hotel to the travellers who are looking for luxury stay in Darjeeling.
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Swapna Vinya Abhirup Santanu Swapna, Vinya, Abhirup and 34 other people have rated this hotel.
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WelcomHeritage Windamere Hotel Overview

Established in the 19th century as a boarding house for bachelor English and Scottish tea planters, the building was converted into a hotel just before the outbreak of the Second World War. The Hotel is situated on Observatory Hill, a Darjeeling landmark, believed to be the focus and repository of life-enhancing cosmic energies. Windamere Hotel has two wings- the Windamere (for those who like tradition no TV, & telephone only on request) and Little Windamere (for those who need to remain in touch with modern life TV & telephone provided).

Rooms and Amenities at WelcomHeritage Windamere Hotel

Accommodation types: standard rooms, Superior rooms, Heritage Suites, and Cottages. Amenities: travel desk, internet, laundry, money changer, 24 hour coffee shop, restaurant, liquor license, television (only in Little Windamere wing), doctor on call, credit card acceptability, room service


WelcomHeritage Windamere Hotel Address

Observatory Hill
Darjeeling

West Bengal - 734101
India

How to get there

By Road NH 31A
By Train New Jalpaiguri 88 km(NJP)
By Flight Bagdogra 90 km

WelcomHeritage Windamere Hotel belongs to


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