WelcomHotel Kences Palm Beach, Chennai
Ranked 53 of 2303 hotels in Chennai
Phone Number 91-44-27442764 www.itchotels.in
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Well, To begin with We arrived a little early at the property before our check-in time . But there were no hassles and they just finessed the formalities in a jiff and then we were on our way to our Sea View Suite and there we were I have stayed with them a couple of times before but this was the 1st time at the sea view suite and compared to other rooms this one was quiet huge and spacious and we just fell in love with place. The bed was just fantastic and the comfy linens. The place had its own dining area for two and a mini bar counter table and a large sofa overlooking the side to the beach. The bathrooms did justice to the size of the rooms as it was large. It also had an outdoor porch with a hammock right next to the swimming pool and overlooking the beach was just a wonderful view and yes to make it even more pleasant and a romantic day we had the harman kardan speakers which was at the suite which went on playing and keeping us company the whole trip . So the overall accommodation experience was just too good and yea luxury defined Coming to the service ,. The front office team was pleasant and the dining staff were very accommodating and attending to every dining need with just a glance and from what I have found interesting in this trip was the dining options and the food served, they were perfect from the rest of the previous stays and as always the breakfast spread was delicious . The only issue I had in the whole stay was with the house keeping cause the moment I checked-inn to the room I had switched on the DND sign and which was not respected and was disturbed twice by ringing the bell continuously and upon opening I asked him didn't he see the DND sign and he apologized immediately and had not realized and said he had to place the furniture inside and again in an hour another continuous ring of bells and saying he had to update the mini bar and stock. I on the other hand who didn't want to spoil the mood of the trip which started so well and so I just left it. But to the management, isn't it already taught during the course they attend and secondly on hotel grounds the management gives special orientation to their staff and how to attend to certain protocols and basically when a DND sign is on there shouldn't be an approach unless the guests has not come out of the room and if so, either the duty manager should be alerted and should call up the guest and check if everything is fine or at-least the front office team should call and check if their staff could visit the room and none of these happened and which happens to be a luxury property. If not for this scenario everything else still remains perfect and at night you could hear the sounds of the waves which was really soothing and a early morning stroll in the beach to watch the sunrise and one couldn't have asked for more and the pool here as always is fun Overall a highly recommended property for guests who want to unwind and also loves the beach front.
WelcomHotel Kences Palm Beach is ranked #53 among the 2303 hotels in Chennai with an average rating of 5.7 out of 7. It is part of the "ITC Hotels Ltd" chain of hotels in India. On HolidayIQ, it has a total of 68 photos, 70 text reviews and 1 video reviews. it is rated top for its Appearance, Destination and Front Office.
The online booking price of the hotel ranges between Rs 5,000 to Rs 7,500 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Couple (33%) are the most common type of travellers that like to stay here. 72% of guests enjoy the hotel's relaxed environment, whereas 14% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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