Well behaved staff and good service - Arcadia Regency Hot...
Hotel

Well behaved staff and good service

Review of Arcadia Regency Hotel, Alappuzha (Alleppey)

Rank 21
Ranked 21 of 694
Hotels in Alappuzha (Alleppey)
Average rating
5.5 / 7
1 294 Ratings & 229 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 77
  • Very Good 67
  • Good 48
  • Average 21
  • Below Average 4
  • Poor 6
  • Terrible 6
Average ratings on...
  • Destination 5.9/7
  • Location 5.6/7
  • Appearance 5.9/7
  • Front Office 5.9/7
  • Service 5/7
  • Room 5.6/7
  • Food & Drink 5.3/7
  • Activities 4.6/7

229 traveller reviews for Arcadia Regency Hotel

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Na

  • Tourist
  • Na
  • 1 Review
  • Verified Traveller
  • 5.5/7
  •  Posted Oct 13, 2016
I had visited this hotel with my family. The transportation facility was not provided by the hotel. The check-in and check-out was done on time at the hotel. The staff were well behaved in the hotel. The food was very nice in the hotel.
Na 's rating on...
  • Destination 6/7
  • Location 6/7
  • Appearance 6/7
  • Front Office 6/7
  • Service 6/7
  • Room 6/7
  • Food & Drink 4/7
  • Activities 4/7
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Krishna Sharma

  • Tourist
  • Krishna Sharma
  • Lives in Jaipur
  • 3 photos
  • 3 Reviews
  •  1 reader
  • 5.8/7
  •  Posted Oct 12, 2016
This resort is situated on excellent location, waterfall, hills and peaceful environment. Service and cleanliness is very good. They have maintained the property very well. Drivers were also given breakfast. Thanks for this special treatment. Still improvement areas are there. Being a resort they could offer more activities like play ground, pool, physical activities, yoga or Kerala's famous Ayurveda massage. Overall it was decent stay and we enjoyed a lot.
Krishna Sharma's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 6/7
  • Room 6/7
  • Food & Drink 6/7
  • Activities NA
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Nisha khulbe

  • Tourist
  • Nisha khulbe
  • 3 Reviews
  •  2 readers
  • 2.4/7
  •  Posted Oct 11, 2016
Staff was not at all responsive.. We booked a deluxe room and the facilities are not even of normal homestay..
AC was not working restuarant services where not good.. After complain also staff was not interested to help.. Bad experience...
Nisha khulbe 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 2/7
  • Food & Drink NA
  • Activities NA
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Pradeep samal

  • Tourist
  • Pradeep samal
  • 2 Reviews
  •  2 readers
  • 5.8/7
  •  Posted Oct 11, 2016
Pros -
1) Hotel is located near city centre.
2) staff are helpful. I was given a free upgrade to luxury room.
3) Room was well furnished and neatly maintained.
4) Overall ambience was good and well maintained.
5) staff in reception arranged a cab for airport drop at a reasonable price.
Overall I am happy with the deal I got through MMT.
Cons -
1) Hotel seems to be understaffed. It takes some time to get room service.
2) They should keep some fans at the reception lobby. It's hot when the AC is not on.
Pradeep samal 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 6/7
  • Food & Drink 6/7
  • Activities NA
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Prakash meghani

  • Tourist
  • Prakash meghani
  • 2 Reviews
  •  383 readers
  • 4.3/7
  •  Posted Oct 9, 2016
Room service poor
Food is average
Very limited items
Swimming pool was not clean
WiFi signal bad
Overall not satisfied
I got good deal from MakeMyTrip so didn't cost much that's why could bear it otherwise costwise no value of money.
Prakash meghani 's rating on...
  • Destination NA
  • Location 6/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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  • YES
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