Kottayam Hotels

The Windsor Castle, Kottayam

Opp Gokullam Apartment, Kodimatha, Kottayam, Kerala 686013

Ranked 2 amongst 203 hotels in Kottayam

5.7/7 58 Reviews
The Windsor Castle,Kottayam Watch Video Reviews

Reviews (58)

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Experience Scale

Average rating

Destination
5.9 / 7
Location
5.9 / 7
Appearance
5.8 / 7
Front Office
5.7 / 7
Service
5.6 / 7
Room
5.7 / 7
Food & Drink
5.6 / 7
Activities
5.3 / 7

The Windsor Castle Video Reviews (3)

Appu

 
13 Reviews

"Awesome place to stay"

02:02
Overall Rating
7.0 /7
  • 302

Raj Varma

 
4 Reviews | 3 Readers

"Nice place to stay"

00:45
Overall Rating
6.0 /7
  • 229

Noelthomassam

 
6 Reviews | 5 Readers

"View from room"

00:26
Overall Rating
4.0 /7
  • 224

The Windsor Castle Reviews (58)


"Excellent staff and service in the hotel"

4.8/7
Posted 14 Jun

The Windsor Castle- Lake Heritage Resort was my stay in the month of January 2017 when I had been to Kottayam. I went with friends. My travel destination was average. The hotel location was average. I would rate the appearance of the hotel as average. Hotel front office was good since they are always available with correct information. I booked my room through online. I would rate the services in the hotel were very good with immediate response. The rooms at the hotel were average. The food in the hotel was average.

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4 Reviews

"Experience was really good with excellent facilities"

4.8/7
Posted 10 Jun

It was my trip to Kottayam in the month of February 2017 where I stayed in the Windsor Castle- Lake Heritage Resort. It was my business trip with friends. I would rate the destination as average. I would rate the location as good because it is at main center. The appearance of the hotel was average. The staff at the reception was very good because of 24/7 availability. I booked this room through online. The services which were provided in the hotel were very good because of quick response and politeness. The rooms at the hotel were very good with comfortable beds and neat bathroom. The food which was served in the hotel was good, we can have a large menu of items.

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Kollam
1 Review

"Very good hotel "

5.4/7
Posted 8 Jun

I had just one night stay. It was a business trip. But if you are a leisure traveler the location is very good especially the backyard. Staff were very helpful. Definitely a hotel for Leisure. The rooms were clean, Amenities were good. Food is average.

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"Nice and good experience"

5.6/7
Posted 28 Mar

We visited this place in the month of June. The destination was good. The service provided by the hotel was average. The room provided for us was very good as it was neat and clean. The food and drink was provided by the hotel and was good. The front office and booking services were very good. The staff's at the hotel were friendly and responding properly. The location of the hotel was very good as well as it was near to the city. It was a holiday trip with friends.

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Thiruvalla
3 Reviews | 71 Readers

"Expensive food and good parking facility "

7.0/7
Posted 18 Aug, 2016

Everything was very good in this hotel. I had visited this hotel for official trip. The food quality was good. The food was expensive. I would recommend this hotel for upcoming travellers. The parking facility was good. The complimentary breakfast was provided by the hotel.

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1 Review | 1 Reader

"Very Good"

6.0/7
Posted 26 Jul, 2016

The hotel was not value for money. The room allotted to me was neat and clean. All amenities were provided in the room. The appearance of the hotel was nice. The activity was arranged by the hotel. I had visited this hotel for official purpose.

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1 Review | 1 Reader

"Wonderful hotel to stay "

5.8/7
Posted 18 Jul, 2016

I had visited this hotel with my friends and family. I went by my own vehicle. The parking space was available at the hotel. It was a wonderful hotel. The Wi-Fi service was provided by the hotel. I don't have any suggestion for this hotel. I would recommend this hotel for other travellers.

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Top Reviews of The Windsor Castle


Delhi
14 Reviews | 1592 Readers

"Excellent hospitality!"

7.0/7
Posted 13 Jan, 2016

Hotel was very good rooms was neat and clean & it was very good. Hotel service was also good & management of hotel was very good, including reception was also was very good. We enjoyed a lot in that hotel. Food & drinks was very good taste. Hotel out look was good. Parking was very good. Next time if you come to this destination then we will stay in this hotel only. Everything was very good in this hotel we enjoyed a lot.

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Delhi
9 Reviews | 7732 Readers

"Good experience"

6.5/7
Posted 12 Jul, 2012

This place is a must stay when you are at Kottayam. They have these Tharavadu Villas which is classic.

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Mumbai
13 Reviews | 9081 Readers

"Excellent view from rooms and delicious food"

5.4/7
Posted 13 Mar, 2015

We went to Kerala in a very big group of almost 60 people, mainly for sightseeing. At Kottayam we stayed at this hotel. It is situated on the back waters with a large garden area to stroll around. It has a beautiful Spa with Aryuvedic massage. There are 2 swimming pools, one at the lower level near the cottages and the other at the higher level near the main building. There was a good flat TV in the room airing all channels. There are 2 types of rooms, one in the main building which are more convenient as there is an elevator to go up and down from the room to the restaurant. We were in the cottage which is quite a walk from the main building. Also, the path is dimly lit making it a little difficult in the night. Despite this I would still stay in the cottage. The cottage had a good sitting area on the lower floor with an open air bathroom. The room led out to a patio facing the backwaters. However, the chairs in the patio were the regular plastic chairs and hence not too comfortable to relax in when reading a book. The bedroom was on the upper level (climb about 8-10 stairs). The bed was comfortable for two with a good AC and TV. The view was superb, seeing the backwaters through the trees which almost touched the bedroom window!! The only drawback was the toilet on the lower level. Thus this room is not convenient for those who need to use the loo at night. Although we were such a large group, the staff handled our baggage efficiently with a smile. Service was always with a smile and quite prompt. Linen was clean and fresh. The only drawback was the toiletries. They were in small pouches and of average quality. Fortunately travelling in India I always carry my own so I was happy. As we were a large group, food was served as a buffet. There was 2 non veg dishes, along with 2 veg, dal, papad, salad and 1 dessert. Food was tasty and the fish was to die for. Service and replenishment was prompt. The main level poolside tended to get noisy due to the children, so we chose the bigger pool near the cottages. The massage was slightly pricey but relaxing and well worth it. The hotel is not too far from other restaurants and the shopping area. About 5-8 minutes in a rickshaw, which is readily available near the hotel with the cost of Rs. 30 one way.

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1 Review | 2997 Readers

"The place is a bit away from town but has the seri..."

4.3/7
Posted 20 Oct, 2010

The place is a bit away from town but has the serinity of lots of greenary and water front in the backyard. One should hire a car and visit kumarkoan and munnar with family from this place.

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Thiruvalla
3 Reviews | 71 Readers

"Expensive food and good parking facility "

7.0/7
Posted 18 Aug, 2016

Everything was very good in this hotel. I had visited this hotel for official trip. The food quality was good. The food was expensive. I would recommend this hotel for upcoming travellers. The parking facility was good. The complimentary breakfast was provided by the hotel.

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The Windsor Castle Overview

The Windsor Castle is a downtown Deluxe hotel which is located in Kottayam. It is situated in the surrounding of the Vembanad Lake. The place is famous for the many islands and backwaters. It is 75 km from the airport and 2 km from the bus and railway station.

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