The Windsor Castle, Kottayam
Heritage Hotels

The Windsor Castle, Kottayam

Rank 2
Ranked 2 of 112
Hotels in Kottayam
Average rating
5.9/7
1 31 Ratings & 13 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 6
  • Very Good 5
  • Good 2
  • Average 0
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.1/7
  • Location 6.1/7
  • Appearance 6.2/7
  • Front Office 5.9/7
  • Service 5.9/7
  • Room 6/7
  • Food & Drink 5.8/7
  • Activities 5.3/7

13 traveller reviews for The Windsor Castle

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Rukhsana pradhan
  • Rukhsana pradhan
  • Lives in Mumbai
  • 13 Reviews
  • 5.4/7
  •  Posted 2 months ago
We went to Kerala in a very big group of almost 60 people, mainly for sightseeing. At Kottayam we stayed at this hotel. It is situated on the back waters with a large garden area to stroll around. It has a beautiful Spa with Aryuvedic massage. There are 2 swimming pools, one at the lower level near the cottages and the other at the higher level near the main building. There was a good flat TV in the room airing all channels.

There are 2 types of rooms, one in the main building which are more convenient as there is an elevator to go up and down from the room to the restaurant.

We were in the cottage which is quite a walk from the main building. Also, the path is dimly lit making it a little difficult in the night. Despite this I would still stay in the cottage. The cottage had a good sitting area on the lower floor with an open air bathroom. The room led out to a patio facing the backwaters. However, the chairs in the patio were the regular plastic chairs and hence not too comfortable to relax in when reading a book. The bedroom was on the upper level (climb about 8-10 stairs). The bed was comfortable for two with a good AC and TV. The view was superb, seeing the backwaters through the trees which almost touched the bedroom window!! The only drawback was the toilet on the lower level. Thus this room is not convenient for those who need to use the loo at night.

Although we were such a large group, the staff handled our baggage efficiently with a smile. Service was always with a smile and quite prompt. Linen was clean and fresh.

The only drawback was the toiletries. They were in small pouches and of average quality. Fortunately travelling in India I always carry my own so I was happy.

As we were a large group, food was served as a buffet. There was 2 non veg dishes, along with 2 veg, dal, papad, salad and 1 dessert. Food was tasty and the fish was to die for. Service and replenishment was prompt.

The main level poolside tended to get noisy due to the children, so we chose the bigger pool near the cottages. The massage was slightly pricey but relaxing and well worth it.

The hotel is not too far from other restaurants and the shopping area. About 5-8 minutes in a rickshaw, which is readily available near the hotel with the cost of Rs. 30 one way.
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  • 6 votes

Venkatesh
  • Venkatesh
  • Lives in Chennai
  • 2 Reviews
  • 4.5/7
  •  Posted Jan 12, 2015
Hotel is in a good location, outlook is excellent and when we entered the reception, AC was not working and also not hygiene. Breakfast is not good and even coffee, tea too, it tasted like an hot water, apart from that service is also very bad. But overall I would like to say, hotel's infrastructure and location is good, but they have to maintain little more hygiene.
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  • 6 votes

Tony Thomas
  • Tony Thomas
  • Lives in Bangalore
  • 6 Reviews
  • 6.4/7
  •  Posted Nov 13, 2014
After I visited Windsor Castle at Kottayam, became one of my favourite city in Kerala. It was such a beautiful place that I never saw before. The hotel was too lovely with its natural ambiance. I spent a couple of days there it was a nice experience. All the staff were so supportive and kind. The food they served was also so tasty.
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  • 6 votes

Rushikesh Bhandari
  • Rushikesh Bhandari
  • Lives in Nasik
  • 2 Reviews
  • 5.8/7
  •  Posted Oct 15, 2014
Hotel was located in the city. I had no problem to find this hotel. Rooms were neat, clean, and well maintained. TV and other basic amenities were available in the room. I stayed there for two days. Staff behaviour was helpful and friendly. Swimming pool was there. Garden was also there. Services were good. Check-in and check-out process was not delayed. I took my meal in the hotel and it was fine. You can see a nice view from hotel rooms. Hotel is recommendable for other travellers. I went there with a group.
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  • 6 votes

Sarvana
  • Sarvana
  • Lives in Coimbatore
  • 10 Reviews
  • 5.8/7
  •  Posted Sep 30, 2014
I was on an official visit to the place and surprisingly a very good resort for the location. Its very near to the bus stand. The resort has a very catchy look from the outside. However the rooms are pretty decent and spacious. The WiFi connection was not very fast. The food was on an average scale and the amenities were less.
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  • 6 votes

Tharan s
  • Tharan s
  • Highlander
  • 6 Reviews
  • 6.6/7
  •  Posted Apr 23, 2014
Star category hotel. Excellent rooms and services. Front office also were provided good service. Food was excellent, different cuisines were available. Also provide boat service behind the hotel. Very good view, easily reachable from Kottayam railway station.
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  • 6 votes

Anoop
  • Anoop
  • Critic
  • 10 Reviews
  • 6/7
  •  Posted Apr 12, 2014
The stay in this hotel was good , even though the price was little into the high side. The food was not that good as quality wise it needs to be improved. Located in the prime location and the overall service was good. Staffs are friendly. Food quality was poor.
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  • 6 votes

Deepak
  • Deepak
  • Cityslicker
  • 4 Reviews
  • 6.9/7
  •  Posted Feb 8, 2014
The Windsor castle hotel was excellent hotel in Kottayam, location was nearby river side, hotel has good food and very good staff. The hotel has so many views; we can go to Kumarakom by House boat. We will refer to our friend and relatives.
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  • 6 votes

Ravindra Manjaramkar
  • Ravindra Manjaramkar
  • Critic
  • Lives in Pune
  • 3 Reviews
  • 6.9/7
  •  Posted Feb 15, 2013
there are wooden cottages, surrounding of the room is very calm and beautiful, bathrooms are open to sky which is amazing experience.

Best Experience: bath in open to sky bathroom was really new experience
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  • 6 votes

Sangeeth  s nath
  • Sangeeth s nath
  • Cityslicker
  • Lives in Cochin
  • 13 Reviews
  • 5.1/7
  •  Posted Sep 5, 2012
Windsor castle-Its a really kool and sweet hotel.a real value for money.the staff and the service was great.highly recommended
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  • 7 votes

Sendhil kumar Joseph Sanjay Megha Sendhil kumar, Joseph, Sanjay and 28 other people have rated this hotel.
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The Windsor Castle Overview

The Windsor Castle is a downtown Deluxe hotel which is located in Kottayam. It is situated in the surrounding of the Vembanad Lake. The place is famous for the many islands and backwaters. It is 75 km from the airport and 2 km from the bus and railway station.

Rooms and Amenities at The Windsor Castle

The Windsor Castle offers Standard rooms, Deluxe rooms and Suites. The rooms provide good views with standard amenities and furnishing. Lake Paradise, a multi cuisine restaurant, serves Chinese, Indian and Continental. Nalukettu is the traditional Kerala Restaurant. The Club is a well stocked bar serving variety of cocktails, mocktails and many more. The Cake Shoppe offers a variety of sweets, desserts and cookies.

Facilities at a glance
Arcade/ game room
Business service
Wedding/Corporate/social halls
Conference rooms
Gift or curio shop
Hair salon
Internet
Business center
Swimming pool
Ayurveda treatments
Tour assistance
Billiards room
Kid's zone
Laundry
Doctor on call
Money changers
Parking

In-room facilities
Television
Telephone ISD/STD
24hours hot/ cold water
Room service
AC
Fully stocked mini bar
Coffee/tea maker
Wi-Fi
Newspaper
Iron and board
Hair dryer


The Windsor Castle Address

Kodimatha
Kottayam

Kerala - 686039
India
Also known as Windsor Castle- Lake Heritage Resort

The Windsor Castle belongs to


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