The Windsor Castle, Kottayam
Hotel

The Windsor Castle, Kottayam

Rank 1
Ranked 1 of 134
Hotels in Kottayam
Average rating
5.3 / 7
1 48 Ratings & 21 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 8
  • Very Good 8
  • Good 4
  • Average 1
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.2/7
  • Location 6.2/7
  • Appearance 6/7
  • Front Office 5.7/7
  • Service 5.5/7
  • Room 5.8/7
  • Food & Drink 5.5/7
  • Activities 5.1/7

21 traveller reviews for The Windsor Castle

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Kevin kurian

  • Tourist
  • Kevin kurian
  • 1 Review
  •  13 readers
  • 4.4/7
  •  Posted 4 weeks ago
We had a 1-night stay in the cottage. The cottage and surroundings were good. But the service was very pathetic and there was no WiFi. Also, mineral water was not complimentary which is common in all 3-star hotels. The staff was friendly though. They can surely improve their service and value add-ons.
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Thomas koshy

  • Scout
  • Thomas koshy
  • 1 Review
  •  41 readers
  • 3.4/7
  •  Posted 1 month ago
The hotel has seen better times. I would say it was a great hotel but now gone down in all aspects. Right from the reception there is a run down appearance. Rooms and bathrooms are old and below average. The staff at the hotel might be well meaning but lack training which is evident all over. The breakfast is a joke. One word cries out maintenance and improvement can make this property really stand out but I don't see anyone taking an effort. Kottayam has better hotels now and this is sadly way down my list in spite of a good location.
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Manu V v

  • Connoisseur
  • Manu V v
  • Lives in Delhi
  • 14 Reviews
  •  1337 readers
  • Verified Traveller
  • 7.0/7
  •  Posted 2 months ago
Hotel was very good rooms was neat and clean & it was very good. Hotel service was also good & management of hotel was very good, including reception was also was very good. We enjoyed a lot in that hotel. Food & drinks was very good taste. Hotel out look was good. Parking was very good. Next time if you come to this destination then we will stay in this hotel only. Everything was very good in this hotel we enjoyed a lot.
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Sathya seelan

  • Scout
  • Sathya seelan
  • Lives in Coimbatore
  • 4 Reviews
  •  117 readers
  • Verified Traveller
  • 5.3/7
  •  Posted 2 months ago
I usually stay for official trips in this hotel. The hotel is having a pool with other amenities too. The rooms are above average and service of hotel personnels are good. Breakfast and dinner are good, but lacks variety. Overall, the hotel is a value for money and a budget hotel.
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Tony Mathew

  • Scout
  • Tony Mathew
  • Lives in Kottayam
  • 1 Review
  •  105 readers
  • 5.6/7
  •  Posted Sep 1, 2015
The cheapest and best hotel you can ever offer at Kottayam. It is close to the best roadway in Kottayam. With fresh water lake beside with a provided boating facility. The food is not bad. Overall, It was a good experience. The courtesy they bestowed on me. It was off the world.
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Kelvin Victor

  • Scout
  • Kelvin Victor
  • 1 Review
  •  146 readers
  • 6.5/7
  •  Posted Aug 18, 2015
Nice place to stay with a good environment. Had a great time with my family. Also try boating on the backwaters. The hotel is really nice place to stay and also the food was awesome, especially the Kerala food items. The climatic conditions are also very good and one can enjoy the gentle breeze on the sides of back waters.
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Joby Thomas

  • Guru
  • Joby Thomas
  • Lives in Kochi
  • 51 Reviews
  •  39 helpful votes
  •  22249 readers
  • 4.5/7
  •  Posted Jun 17, 2015
This resort is very easily accessible from Kottayam, on the way to Thiruvananthapuram. It has got backwater access and they arrange houseboats if you want to enjoy the ride in the backwaters. The staff were friendly and the food was nice. The rooms are OK. Overall, it's just an average resort.
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Padmanabhan p                          

  • Scout
  • Padmanabhan p                          
  • Lives in Hyderabad
  • 2 Reviews
  •  249 readers
  • Verified Traveller
  • 5.8/7
  •  Posted May 27, 2015
Situated in a good locality on the main national highway, easily accessible from railway station and bus station. Good appearance and ambiance. Well furnished rooms with all modern facilities. Rooms have good view overlooking the lake. Good swimming pool, entertainment centre and traditional stay and boating facilities. The food also is very good but the only drawback is the shortage of supply staff to meet customer needs.
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Rukhsana pradhan

  • Connoisseur
  • Rukhsana pradhan
  • Lives in Mumbai
  • 13 Reviews
  •  27 helpful votes
  •  7946 readers
  • 5.4/7
  •  Posted Mar 7, 2015
We went to Kerala in a very big group of almost 60 people, mainly for sightseeing. At Kottayam we stayed at this hotel. It is situated on the back waters with a large garden area to stroll around. It has a beautiful Spa with Aryuvedic massage. There are 2 swimming pools, one at the lower level near the cottages and the other at the higher level near the main building. There was a good flat TV in the room airing all channels.

There are 2 types of rooms, one in the main building which are more convenient as there is an elevator to go up and down from the room to the restaurant.

We were in the cottage which is quite a walk from the main building. Also, the path is dimly lit making it a little difficult in the night. Despite this I would still stay in the cottage. The cottage had a good sitting area on the lower floor with an open air bathroom. The room led out to a patio facing the backwaters. However, the chairs in the patio were the regular plastic chairs and hence not too comfortable to relax in when reading a book. The bedroom was on the upper level (climb about 8-10 stairs). The bed was comfortable for two with a good AC and TV. The view was superb, seeing the backwaters through the trees which almost touched the bedroom window!! The only drawback was the toilet on the lower level. Thus this room is not convenient for those who need to use the loo at night.

Although we were such a large group, the staff handled our baggage efficiently with a smile. Service was always with a smile and quite prompt. Linen was clean and fresh.

The only drawback was the toiletries. They were in small pouches and of average quality. Fortunately travelling in India I always carry my own so I was happy.

As we were a large group, food was served as a buffet. There was 2 non veg dishes, along with 2 veg, dal, papad, salad and 1 dessert. Food was tasty and the fish was to die for. Service and replenishment was prompt.

The main level poolside tended to get noisy due to the children, so we chose the bigger pool near the cottages. The massage was slightly pricey but relaxing and well worth it.

The hotel is not too far from other restaurants and the shopping area. About 5-8 minutes in a rickshaw, which is readily available near the hotel with the cost of Rs. 30 one way.
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  • 7 votes

Venkatesh

  • Scout
  • Venkatesh
  • Lives in Chennai
  • 2 Reviews
  •  7 helpful votes
  •  339 readers
  • Verified Traveller
  • 4.5/7
  •  Posted Jan 12, 2015
Hotel is in a good location, outlook is excellent and when we entered the reception, AC was not working and also not hygiene. Breakfast is not good and even coffee, tea too, it tasted like an hot water, apart from that service is also very bad. But overall I would like to say, hotel's infrastructure and location is good, but they have to maintain little more hygiene.
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  • 7 votes

Kevin kurian Thomas koshy Manu Sathya seelan Kevin kurian, Thomas koshy, Manu and 41 other people have rated this hotel.
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The Windsor Castle Overview

The Windsor Castle is a downtown Deluxe hotel which is located in Kottayam. It is situated in the surrounding of the Vembanad Lake. The place is famous for the many islands and backwaters. It is 75 km from the airport and 2 km from the bus and railway station.

Rooms and Amenities at The Windsor Castle

The Windsor Castle offers Standard rooms, Deluxe rooms and Suites. The rooms provide good views with standard amenities and furnishing. Lake Paradise, a multi cuisine restaurant, serves Chinese, Indian and Continental. Nalukettu is the traditional Kerala Restaurant. The Club is a well stocked bar serving variety of cocktails, mocktails and many more. The Cake Shoppe offers a variety of sweets, desserts and cookies.

Facilities at a glance
Arcade/ game room
Business service
Wedding/Corporate/social halls
Conference rooms
Gift or curio shop
Hair salon
Internet
Business center
Swimming pool
Ayurveda treatments
Tour assistance
Billiards room
Kid's zone
Laundry
Doctor on call
Money changers
Parking

In-room facilities
Television
Telephone ISD/STD
24hours hot/ cold water
Room service
AC
Fully stocked mini bar
Coffee/tea maker
Wi-Fi
Newspaper
Iron and board
Hair dryer


The Windsor Castle Address

Kodimatha
Kottayam

Kerala - 686039
India
Also known as Windsor Castle- Lake Heritage Resort

The Windsor Castle belongs to


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