Kottayam Hotels

The Windsor Castle, Kottayam

Kodimatha Kottayam

Ranked 4 amongst 137 hotels in Kottayam

5.5/7 59 Ratings
The Windsor Castle,Kottayam
Add Photo

Reviews (27)

Best time to travel

Preferred with

Preferred for

More

Experience Scale

Average rating

Destination
5.9 / 7
Location
5.9 / 7
Appearance
5.8 / 7
Front Office
5.7 / 7
Service
5.5 / 7
Room
5.8 / 7
Food & Drink
5.5 / 7
Activities
5.3 / 7

The Windsor Castle Video Reviews

Noelthomassam

4 Reviews | 3 Readers

"View from room "

Overall Rating
5.9 /7
  • 220

Raj Varma

3 Reviews | 2 Readers

"Nice place to stay "

Overall Rating
5.9 /7
  • 217

appu

13 Reviews

"Awesome place to stay "

Overall Rating
5.8 /7
  • 259

The Windsor Castle Reviews


"Excellent stay & clean room"

5.8/7
Posted 7 days ago

It looks like Resort is meant for business events & activities, but resort facility is good & family can spend some quality & fun time roaming around, visitors may like Castle floating restaurant, I just could take selfies :). Room was clean & complimentary breakfast served was not that good. Disappointing thing is there was no free Wi-Fi for peopl....

Read More
Was this review useful?Yes

Be the first to vote.


"Wonderful hotel to stay "

5.8/7
Posted 8 days ago

I had visited this hotel with my friends and family. I went by my own vehicle. The parking space was available at the hotel. It was a wonderful hotel. The Wi-Fi service was provided by the hotel. I don't have any suggestion for this hotel. I would recommend this hotel for other travellers.

Was this review useful?Yes

Be the first to vote.


1 Review | 4 Readers

"Very bad hospitality & not satisfied room service"

5.7/7
Posted 1 month ago

Room service is not satisfied. Bed sheets are not clean. Housekeeping not good. No Wi-Fi connection in rooms. Complimentary breakfast was very bad. Very bad hospitality.

Was this review useful?Yes

Be the first to vote.


1 Review | 6 Readers

"Excellent hotel to stay "

5.7/7
Posted 1 month ago

Excellent location, neat and clean rooms. Good atmosphere. Excellent in room service. Neat and clean bathroom. All things are fine, excellent hotel for romantic and business staying.

Was this review useful?Yes

Be the first to vote.


Palladam
1 Review | 10 Readers

"Room service was pathetic, had to go to the reception twice as the telecom was not working. There was no hot water in room. Linen was quite dirty. Are"

4.7/7
Posted 2 months ago

Room was not clean, had some insects in there. I had booked through makemytrip, and when i called the hotel late evening just to see everything is fine, they were not able to find my booking as their system was down. Overall: very bad experience. Management: please maintain your standards.

Was this review useful?Yes

Be the first to vote.


1 Review | 15 Readers

"Pleasant stay & comfortable rooms"

6.0/7
Posted 3 months ago

Had a pleasant stay at Windsor Castle. Rooms were clean and comfortable. Breakfast was good. Staff whom I had contacted prior to the visit were knowledgeable and helpful. Didn't have time to check-out the other facilities but wouldn't mind visiting again.

Was this review useful?Yes

Be the first to vote.


1 Review | 57 Readers

"Service and value add is poor "

4.4/7
Posted 6 months ago

We had a 1-night stay in the cottage. The cottage and surroundings were good. But the service was very pathetic and there was no WiFi. Also, mineral water was not complimentary which is common in all 3-star hotels. The staff was friendly though. They can surely improve their service and value add-ons.

Was this review useful?Yes 1 Vote

Be the first to vote.


Delhi
14 Reviews | 1591 Readers

"Excellent hospitality!"

7.0/7
Posted 6 months ago

Hotel was very good rooms was neat and clean & it was very good. Hotel service was also good & management of hotel was very good, including reception was also was very good. We enjoyed a lot in that hotel. Food & drinks was very good taste. Hotel out look was good. Parking was very good. Next time if you come to this destination then we will stay i....

Read More
Was this review useful?Yes

Be the first to vote.


1 Review | 85 Readers

"Hotel with great potential sadly unutilised"

3.4/7
Posted 7 months ago

The hotel has seen better times. I would say it was a great hotel but now gone down in all aspects. Right from the reception there is a run down appearance. Rooms and bathrooms are old and below average. The staff at the hotel might be well meaning but lack training which is evident all over. The breakfast is a joke. One word cries out maintenance....

Read More
Was this review useful?Yes

Be the first to vote.


Coimbatore
4 Reviews | 181 Readers

"Nice & budget hotel to stay"

5.3/7
Posted 8 months ago

I usually stay for official trips in this hotel. The hotel is having a pool with other amenities too. The rooms are above average and service of hotel personnels are good. Breakfast and dinner are good, but lacks variety. Overall, the hotel is a value for money and a budget hotel.

Was this review useful?Yes

Be the first to vote.

Top Reviews of The Windsor Castle


Delhi
14 Reviews | 1591 Readers

"Excellent hospitality!"

7.0/7
Posted 6 months ago

Hotel was very good rooms was neat and clean & it was very good. Hotel service was also good & management of hotel was very good, including reception was also was very good. We enjoyed a lot in that hotel. Food & drinks was very good taste. Hotel out look was good. Parking was very good. Next time if you come to this destination then we will stay in this hotel only. Everything was very good in this hotel we enjoyed a lot.

Was this review useful? Yes

Be the first to vote.


Delhi
9 Reviews | 7732 Readers

"Good experience"

6.5/7
Posted 4 years ago

This place is a must stay when you are at Kottayam. They have these Tharavadu Villas which is classic.

Was this review useful? Yes

Be the first to vote.


Mumbai
13 Reviews | 9059 Readers

"Excellent view from rooms and delicious food"

5.4/7
Posted 1 year ago

We went to Kerala in a very big group of almost 60 people, mainly for sightseeing. At Kottayam we stayed at this hotel. It is situated on the back waters with a large garden area to stroll around. It has a beautiful Spa with Aryuvedic massage. There are 2 swimming pools, one at the lower level near the cottages and the other at the higher level near the main building. There was a good flat TV in the room airing all channels. There are 2 types of rooms, one in the main building which are more convenient as there is an elevator to go up and down from the room to the restaurant. We were in the cottage which is quite a walk from the main building. Also, the path is dimly lit making it a little difficult in the night. Despite this I would still stay in the cottage. The cottage had a good sitting area on the lower floor with an open air bathroom. The room led out to a patio facing the backwaters. However, the chairs in the patio were the regular plastic chairs and hence not too comfortable to relax in when reading a book. The bedroom was on the upper level (climb about 8-10 stairs). The bed was comfortable for two with a good AC and TV. The view was superb, seeing the backwaters through the trees which almost touched the bedroom window!! The only drawback was the toilet on the lower level. Thus this room is not convenient for those who need to use the loo at night. Although we were such a large group, the staff handled our baggage efficiently with a smile. Service was always with a smile and quite prompt. Linen was clean and fresh. The only drawback was the toiletries. They were in small pouches and of average quality. Fortunately travelling in India I always carry my own so I was happy. As we were a large group, food was served as a buffet. There was 2 non veg dishes, along with 2 veg, dal, papad, salad and 1 dessert. Food was tasty and the fish was to die for. Service and replenishment was prompt. The main level poolside tended to get noisy due to the children, so we chose the bigger pool near the cottages. The massage was slightly pricey but relaxing and well worth it. The hotel is not too far from other restaurants and the shopping area. About 5-8 minutes in a rickshaw, which is readily available near the hotel with the cost of Rs. 30 one way.

Was this review useful? Yes 7 Votes

Be the first to vote.


1 Review | 2997 Readers

4.3/7
Posted 6 years ago

The place is a bit away from town but has the serinity of lots of greenary and water front in the backyard. One should hire a car and visit kumarkoan and munnar with family from this place.

Was this review useful? Yes

Be the first to vote.


1 Review | 15 Readers

"Pleasant stay & comfortable rooms"

6.0/7
Posted 3 months ago

Had a pleasant stay at Windsor Castle. Rooms were clean and comfortable. Breakfast was good. Staff whom I had contacted prior to the visit were knowledgeable and helpful. Didn't have time to check-out the other facilities but wouldn't mind visiting again.

Was this review useful? Yes

Be the first to vote.

The Windsor Castle Overview

The Windsor Castle is a downtown Deluxe hotel which is located in Kottayam. It is situated in the surrounding of the Vembanad Lake. The place is famous for the many islands and backwaters. It is 75 km from the airport and 2 km from the bus and railway station.

Location of The Windsor Castle, Kottayam

Featured in the HolidayIQ Blog

Kottayam

HolidayIQ traveller Amrita says, "One of the beautiful place in gods own country. From house boat ride to Kerala massage. The calmness of nature and tranquillity of flute. All inspires you ans connects to your soul. The Onam saree & the Kerala
Read More


Ann's House of Sweets, Kottayam

This place sells around 1,000 kg of cakes daily during Christmas. Its speciality includes the Super Rich Plum cake and the Rum and Raisin cake, sold at Rs. 500 and Rs. 400 a kg. Their cakes are rich in taste as they follow a traditional baking met
Read More

Are you the business owner of The Windsor Castle, Kottayam ?

You can respond to reviews, manage your listing, add photos, and get more reviews by partnering with HolidayIQ!

Hurry up and claim your property now!

Manage your listing > Get more reviews for your property >