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Air India
Average Rating :
4.6 / 7 1
2482 Reviews

Air India

Air India helps connect 18 international destinations and 11 national destinations. Air India Express is a more cost-effective version of Air India. The fleet line of Air India consists of 31 aircrafts which include Airbus A330, Airbus A310, Boeing 777-200ER, Boeing 747-400 and Airbus A320. Flight tickets can be booked and Air India PNR status can be checked on the official website of the airline.

About Air India

Air India is an airline that was established in the year 1932 and has been functioning for the last six decades. Air India, one of the oldest airline service operators in the country, is a part of the government-owned National Aviation Company of India Limited. Indian Aviation praised Air India for having the 'Best Airline MRO in India'. Also, Stat Trade Times awarded the airline for having the 'Best Engine MRO in India'. In case of Air India ticket cancellation, a customer will have to visit 'My booking' section in the official page and do the needful.

Air India : Specialties and In-Flight Services

Air India serves in-flight meals to passengers. Also, there are some in-flight entertainment options such as watching movies or listening to music. In case of economy class, according to Air India's Baggage Policy, the maximum weight of baggage allowed is 15 kgs. On Air India's website, you will find pages which will inform you further on their baggage policy and will also let you know the items which you are banned from carrying on the flight.

Routes and Destinations of Air India

Currently, Air India covers over 75 destinations through more than 142 routes. It has approximately 400 flights serving regions such as Thailand, Laos, Indonesia, Malaysia, Myanmar, Nepal, Philippines, People's Republic of China, Vietnam, Japan, Kuala Lumpur, Cambodia, Singapore, South Korea, Australia, Brunei, Sri Lanka, Taiwan and India. The most popular Air India route is surely the busy Mumbai to New York City route.



2482 traveller reviews for Air India

Abhirup chatterjee

  • Tourist
  • Abhirup chatterjee
  • 1 Review
1/7
Posted Today
Air India Route: Mumbai ––› Kolkata
Worst experience ever! Bread roll had thread inside it! Food was disgusting and had no non vegetarian options. Flight was delayed beyond 2 hours and no apology from the staff. Seats worn broken couldn’t recline. Seats were torn as well. No wonder Air India doesn’t have any buyers and it won’t either
Airline name: Air India
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Marikannan varatharaj

  • Tourist
  • Marikannan varatharaj
  • 1 Review
4.8/7
Posted Yesterday
Air India Route: Madurai ––› Delhi
Madurai to Delhi flight on time is 21:55, they informed flight delayed, at 22:30 after that also flight delayed no body informed delay time, even airport TV display, and Mobile information ,. Sommer body got a Mobile information, remaining person didn't get Mobile messaging information. But Chennai to Delhi flight staff given good performance . .
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Airline name: Air India
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Arumuga nainar

  • Tourist
  • Arumuga nainar
  • 1 Review
1/7
Posted Yesterday
Air India Route: Chennai ––› Colombo
We couldn't travel on our first international trip after marriage for following reasons 1. When you ask for name as per passport; make sure your UI asks for details as per passport. Because of your incomplete/miss leading UI we are at complete loss. (Two way ticket, visa, tour package cost). 2. Incompletent customer care personals are not even listening to our concerns. Instead they were trying to sell insurance package in the call . 3. All those useless calls with MMT customer care ended like you cannot travel without surname in ticket. So we made our mind to drop the plan. ** TWIST PART** Surprisingly received call from airline departure gate 25 mins before asking for our availability. Airline's stand is like missing a part of name could have been addressed in airport easily. We were shocked but it was too late to act on. So how come make mytrip didn't knew this fact when they are in business for decades. Customer care personal were so sure that we cannot travel, so we thought visiting airport would be more embarrassing. No harm for MMT & total loss for me Your faulty UI and ignorant customer service personnel made me to pay for this.
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Airline name: Air India
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Vibhu malaviya

  • Tourist
  • Vibhu malaviya
  • 1 Review
Not Good.
NEW
2.8/7
Posted Yesterday
Air India Route: Ahmedabad ––› Mumbai
Their staff wasn't ready on ground when the flight had landed. Because of this, we were trapped in the flight for another 50 mins at the airport after landing.
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Airline name: Air India
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Nihar kunju mohamed

  • Tourist
  • Nihar kunju mohamed
  • 1 Review
4.8/7
Posted 2 days ago
Air India Route: Delhi ––› Dubai
I understand the sector where air India flies to Dubai where they have to cater many laborers, but it doesn't mean the cabin crew treat everyone as low class. They are not doing any favor on us, infact we are paying for a maharaja experience which I never felt with old cabin crew who are more inclined towards a govt job as they know they won't get fired .
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Airline name: Air India
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Disha chaudhary

  • Tourist
  • Disha chaudhary
  • Lives in Bhubaneswar
  • 1 Review
5.4/7
Posted 2 days ago
Travelling from Delhi with airindia gives you better service than any other . For person travelling solo . Airport metro directly takes you to the terminal plus you can check in way in advance from any airport metro . So thats the kind of benefit anyone would like to have
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Airline name: Air India
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Madhusudan Reddy

  • Tourist
  • Madhusudan Reddy
  • Lives in Bangalore
  • 1 Review
5.9/7
Posted 2 days ago
Air India Route: Bangalore ––› Delhi
Air India overall service is good and leg room space is good. The food most of them are having potato. Other vegetables can be added. Upma readymade can be served. The staff were courteous, professional and helping. The flight reached half an hour early so that immigration could take place easily.
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Airline name: Air India
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Malsawmdawngliani ms

  • Tourist
  • Malsawmdawngliani ms
  • 1 Review
4.8/7
Posted 3 days ago
Air India Route: Aizawl ––› Kolkata
Although the departure scheduled was 14:55, we could start at 15:12. Today it was raining simulteneously, and ao cloudy. All these might be the reasons for the delaying. Anyway, I'm happy with the boarding. Thanks
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Airline name: Air India
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Virendra singh rathore

  • Tourist
  • Virendra singh rathore
  • 1 Review
3.9/7
Posted 3 days ago
Air India Route: Rome ––› Delhi
Cabin crew was least bothered when called for. In flight entertainment panel (one )was not functional and cabin crew made no efforts despite a complaint.
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Airline name: Air India
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Dhruv sharma

  • Tourist
  • Dhruv sharma
  • 1 Review
1.9/7
Posted 4 days ago
Air India Route: Mumbai ––› Delhi
Flight was delayed and there was no announcements, scheduled departure time was 2100 hours, delayed to 2130 hours, again delayed to 2200 hours. No airline personnel was ready to answer the question as to why the delay and no announcements were made, so had to stand at the boarding gate for almost an hour. I missed my further journey to Chandigarh as flight was delayed. Funny thing is after landing in Delhi I received a text message on my phone saying your flight is delayed.
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Airline name: Air India
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