Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.
About Air India Express
The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking
Air India Express PNR Status or flight status can be done on its official site without any hassle.
Air India Express : Specialties and On Flight Services
There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.
Routes and Destinations of Air India Express
The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.
The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.
Singapore lives up to its reputation of one of the world's best tourist destinations. The hospitality, cleanliness and discipline is too good. It would be better if there are multiple cuisines as mostly the cuisine available is only Chinese and the likes. On the whole enjoyed the seven days stay. Unforgettable experience and memories.
My first preference for all my travel is Air India where the staff are efficient and service is far better than private airline. However there is a noticeable decline in the qualitybofbfiid served. I was served bread with jam yesterday. Who eats that anymore? Five year olds?
Too small leg room! I could hardly move and even my knees were touching the back of the seat ahead of me . Long queue at check in and only 2 out of 10 counters were operational. No other airline had so much shortage of staff there. My flight was delayed by 1 hour but there have been instances where it was delayed by >6 hours in the past few days. I thank God that my day was not spoiled by inevitable and mundane flight delay
My travel was related to emergency in family, in such scenario I got shocked when seen my damaged American turister luggage. I have logged my complaint with concerned department but response is very poor. I have informed purpose of my visit and requested to resolve the issue in 2-3 days but got no call. When I have written email than got response but without informing me about desired action and time limit to resolve the issue. I hope it will be further escalated from your side for satisfactory closure of my complaint.
Delayed 6 hours and didn't inform me on the counter that I can change flight or refund option. They just sent only mail (not I couldn't access. But no one in the counter care to inform me about changing flight or refund option so that I can take another flight even said me it is delayed and has to wait. As a result, I missed my important meeting.
Aircraft condition was very poor both externally and internally. This makes you nervous as a passenger. But overall flight was good as it was good value for money but I would be not very keen on flying with Air India again just due to the condition of the plane. It was very old.
My new baggage tared by some one for theft and took my belongings. No response from Airindia staff after informing also. Asked inform in Singapore where the theft happen in Chennai. Very pathetic on the list of belongings.
Very good flight, Normally everyone says Air India Express is not good. This was my first experience and as an Indian I am proud to say Air India Express is the best. Kindly provide direct flights from to Thiruvananthapuram. I prefer Air India Express for those who don't need more 20 kg baggage.