Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.
About Air India Express
The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking
Air India Express PNR Status or flight status can be done on its official site without any hassle.
Air India Express : Specialties and On Flight Services
There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.
Routes and Destinations of Air India Express
The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.
The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.
Our flight was delayed more than 3hours photograph attached. Please refund our fees or we will have to complain DGCA and consumer court. Being a cancer patient I had a horrible and devastating experience
The head of the ground staff crew of Air India express was very disgusting, uncultured. He was talking to passengers very rudely and threatening them. He was advising his subordinates to treat the passengers in the same way. When I objected to him he threatened me that he will offload my luggage and he will block me in immigration . . The flight boarding which was planned for 10:30 pm as the flught departure was at 11:40pm, was late by the air itne delay, I was waiting in the same gate area. But when boarding announced at 11:30 pm then instead of rushing to the gate like many others, I preferred to sit and wait to go last. Even all the passengers were not entered in the plane, this ground staff head called me on the phone to come to the counter and told me that I am too late according to the original boarding time 10:30 so my luggage is going to be offloaded. Instead of apologizing for the flight delay he was threatening me and making me under pressure. When I told him to inform me his name and his boss so that I can com plain to his boss he said he is the boss and did not allowed me to see his name on hi OD card hanging from his neck.
This may not be the first time that I chose airindia express but definitely the last time . As my last three times of travel, my bag was opened aftr check in and valuables were stolen . Last trip which was about a month back A watch for my wife as a gift, was stolen( tried complaining over the phone but no help. ). This time olay creams yardley powder and Hugo boss perfume were stolen this time
Very bad experience with timing of AI Express flight was 6+ hours late, due to this missed my jet airways connecting flight in Mumbai. I suffered a lot, and even after that very bad response of Air india express and MMT . Next time I have to think about booking tickets on MMT .
It was a pathetic experience. We were initially given seats right at the end. There was a foul smell coming from the washroom and we literally felt suffocated to sit there. Upon request our seats were changed however the AC in the flight wasn't effective until the take off. It is completely an infrastructure issue and our experience got ruined. Will never take Air India Express again.
My fight time was At 8. Am but the flight delayed and take off time was at 1pm . Return time was at 10. 30 but was delayed till 12pm . Is this type of service they provide. Due to this I missed my sister's nikha. Whats the reason of wasting my 1000 on flight. It would have better that I woluld have travelled by train one day before . Waste of time & money
Journey date :07. 07. 2018 booked from Mumbai to Vijayawada. And timings were 8 AM - 9. 45 AM. But fight was started 1. 30 PM from Mumbai and reached at 3 pm in Vijayawada. They were did not informed and information regarding to lete and accommodation for these time.
I am writing this at 6. 30 pm Indian time. The flight which was supposed to depart at 1. 15 pm approx hasnít yet departed. Now they are saying it will depart at 9. 00 pm and they havenít even provided us with food or any such coupons. All passengers are stranded and are helpless . Pathetic airlines ever.