Chennai to Madurai Flights

My friend couldn't board flight due to traffic. She lost her dad on urgency we booked ticket. It was booked less than two hours she don't have option web check-in and they didn't giver alternative option to another flight and money is not refunded. If you are allowing for last minute booking you should have option to board . . Nobody called whether she can board flight or not which is totally bad. Also people at counter so irresponsible they didn't care about the passenger This feedback form is sent without knowing passenger boarded the flight is not which doesn't have any sense and mandatory to select option is worst of all.

Please stop flying ATR aircraft. Seats are very uncomfortable. Air pressure inside cabin is rather poor and hurts the ears . . It is like travelling in a bus. Kindly do away with ATRs !!

After getting boarding card departure gate changed and I did not get information. Anyway we managed. And the getting in the plan was used stairs. It was difficult

Very pleasant experience with Jet airways. Way too good when compared to other service providers. This is the first time I have travelled with jet airways. Will consider for all my travels. Trust me. It's worth your money. Excellent service. No hassle at all. Everything was fine. Other service providers should learn a lot from Jet airways. Great job team Keep it up Extend the services more. Everybody will love to travel with you people.

Essential services are not in thamizh which made difficult for some people to understand the instructions. One person kept asking me about the instructions as he does not know english. Why on the earth the announcement is made in Hindi where more than 80%