Chennai to Madurai Flights

Worst check in management. There was a display in the airport like every airport that shows the flight number and check in counter. My flight was at 7. 35Am it was displayed but it did not show the counter number. Since it was 6. 30Am I when directly to one of the SpiceJet counter and asked the check in staff on my flight status. She replied that the boarding is closed. I asked her why this information is not displayed in the information board she was no negligent and didn’t mind to pay attention and just said that the display is not under her control and she cannot help. I asked her several time to look for alternate option she was on phone, taking calls, responding in the walkie takie but ignored my questions. I was totally fed up. This journey was my connecting flight from Paris to Chennai and then to Madurai. I reached Chennai airport at 2. 30am and was waiting for 4 hours and the reluctant lady told me that I need to take the next flight by paying a fare difference. Here there is no mistake on my side. In airports considering security reasons it may not be righ to enter as I wish and I need to listen to the announcement, sign boards and displays After all these a staff from the SpiceJet help desk office managed to do my check in and helped me to board my flight at the last minute else I would have missed my flight. I strongly recommend SpiceJet to take servere action on staff with negligent behaviour. We pay money for travel and service as well and seems there is no service at all here. I don’t know the name of the lady but she was in counter 09 in the morning. This is my first experience with SpiceJet and I hate this. Will never chose this airline. I can even spend few thousands extra and opt for other airline with proper customer service.

After my pilgrimage (Umrah) to Mecca and returned by Saudia Airlines at Chennai. To go to my native I already booked in Air India through Make My Trip to Madurai. All the staff are very helpful in Chennai for loading my luggagess and giving my boarding pass. Only - ve thing is delay of flight. In Madurai also the staff safely handed me the holy(ZamZam) water when I am searching for it in baggage area. Thank you Air India and Make My Trip.

Everything good except for the 20 minutes drive by the airport coach to the aircraft parked far away. The aircraft is new and comfortable in spite of non reclining seats

We have missed this flight due to our previous flight delay. (6E - 624). Is there any chances to get some payment due to not travelling in your flight? I have taken insurance for this booking too.

Delayed flight created anxiety but timely message and airline staff response took to confidence. Travelled many times with spicejet for above average amenities at economy level. Flight journey has always been smooth with int'l standards. Keep it up.