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Jet Airways
Average Rating :
5.1 / 7 1
1391 Reviews

Jet Airways

Jet Airways is an airline owned by Naresh Goyal. It is the second largest Indian airline based in the commercial capital of India, Mumbai. It operates flights to around 76 destinations across the world. Headquartered in Mumbai, Jet Airways has offices in Delhi, Bangalore, Kolkata, Pune and Chennai. The airline also has a presence in Belgium. When a ticket is booked, each passenger is assigned a Jet Airways PNR number. This helps passengers find the status of their respective flight.

About Jet Airways

Jet Airways began commercial operations on May 5, 1993. It expanded into international territory in March 2004, with its first international flight between Chennai and Colombo. The airline is listed on the Bombay Stock Exchange. In April 2007, Jet Airways announced to buy-out Air Sahara. The airline was bought over and rebranded as a low-cost carrier service called JetLite. In case a passenger has booked a flight ticket and wants to cancel it, he/she can visit the official website to cancel. Money will be refunded according to the Jet Airways Cancellation Policy.

Jet Airways : Specialties and On Flight Services

Jet Airways has a number of inflight services including JetScreen and SkyCafe, which have won international awards. While JetScreen offers in-flight entertainment to the passengers, the latter offers food options to passengers. The baggage allowance of a passenger on Jet Airways depends on the cabin and JetPrivilege membership tier. The airline also has a 'baggage allowance calculator' to help passengers understand the right amount of luggage they can carry. For more details on Jet Airways baggage allowance rules and regulations, visit the official website of Jet Airways.

Routes and Destinations of Jet Airways

The airline covers 21 international destinations as well as 52 domestic destinations. Jet Airways has flights that connect countries across the continents of Europe, North America and Asia. he airline also connects international destinations including Bangkok, Brussels, Abu Dhabi, Bahrain, Colombo, Dammam, Dhaka, Doha, Jeddah, Johannesburg, Dubai, Hong Kong, Kathmandu, Kuala Lumpur, Kuwait, London Heathrow, Milan, Riyadh, Sharjah, Muscat, New York, Toronto, Singapore, and Newark. Some popular Jet Airways routes include the ones from Mumbai to Dubai, New Delhi to Singapore, Kolkata to Bangkok, Dhaka to Kolkata and New Delhi to Hong Kong.



1391 traveller reviews for Jet Airways

Naqueeb mehdi

  • Tourist
  • Naqueeb mehdi
  • 1 Review
Terrible.
NEW
1.8/7
Posted Today
Jet Airways Route: Hyderabad ––› Bangalore
Ms. Leena was extremely rude and unprofessional. I expect basic courtesy of not respect. You are not doing us a favour flying is, we’re doing you a favour flying with you. At least talk to your passengers with respect. The minimum expectation. The other airlines are way ahead of you in terms of th experience they deliver to their customers. Good luck to you guys!
Airline name: Jet Airways
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Rekha chari

  • Tourist
  • Rekha chari
  • 1 Review
5.8/7
Posted Today
Jet Airways Route: Mumbai ––› Bangalore
On my departure from Bangalore, I was told at the airport that I was moved to Cathay because of ATC issues in Mumbai.
Jet staff was extremely insensitive.
1. I was not informed of this before, so I reached the airport at 20:00 for a 22:30 flight. I had left Home at 19:00 for this
2. Cathay was scheduled at 01:30 hrs.
3. I was to wait at the terminal for 6 hrs and 30 mins!
4. I asked to be provided a meal coupon since I had a long day at work and come directly to the airport.
5. Jet staff told me that they were not authorised to do this. Well, I did not authorise them to change my flight!
6. Finally, I was given access to the lounge at 21:00 hrs after I demanded it. The person in charge was rude and behaved like he did me a huge favour. Terrible attitude!
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Airline name: Jet Airways
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K anoop lawrence

  • Tourist
  • K anoop lawrence
  • 1 Review
3.9/7
Posted Today
Jet Airways Route: Mumbai ––› Chennai
Extremely disappointed with the delay.
I have been facing this issue very often.
2 hrs delay is criminal.
I paid extra to fly 1. 30 hrs early and then realised that the later scheduled flight was on time.
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Airline name: Jet Airways
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Baljit singh

  • Tourist
  • Baljit singh
  • 1 Review
3.3/7
Posted Today
Jet Airways Route: Chandigarh ––› Jaipur
Jet airways changed the flight time without informing.
Preponed, was the first time I heard this term, when airlines schedule the departure several hours ahead of the time.
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Airline name: Jet Airways
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Anil sharma

  • Tourist
  • Anil sharma
  • 1 Review
4.9/7
Posted Today
Jet Airways Route: Hyderabad ––› Delhi
All I want to say that, the girl name "aditi" from cabin crew is the only reason me comin bck to jet airways .. Aditi what you do is the best .. I will travel soon
Please convey this message that a differently ab led passenger (she would understand) has left a thank you note for the tea she made ..
No complains from others they met expectation but she exceeded with that one tea ...
We all write emails when we want to complaint ,, but I belong to the same industry where little efforts can make some one's day and we should appericiate it, that's what iam doin ...
Convey my message that's all as if now.
Regards
Anil sharma
9885756465
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Airline name: Jet Airways
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Vijay patankar

  • Tourist
  • Vijay patankar
  • 1 Review
3.6/7
Posted Yesterday
Jet Airways Route: Kolkata ––› Delhi
My experience very briefly as I do not have the time to describe it at length: I was conveyed by a text message that the flight which was to depart at 5:30PM would depart at 6PM. After reaching the airport which I reached at around 4PM+. It was displayed that the flight will leave at 6:30PM. All the passengers were then kept in the dark even much after 6:30PM and the flight was then announced 8PM or so. If my memory serves me right, it then actually took to air quite close to 9PM. I reached home at 1AM Sunday morning.
I am pretty sure that these are not some last minute issues as this was not due to technical problem with the aircraft. Why can't they be more professional and indeed more honest.
JetAirways totally messed this up and this is not the first time this has happened. I am not sure why they do this. Is it to cut corners? What is the difference between Jet and other cheap airlines then?
Finally: Did they give us any extra miles or any gift coupons the offset the unpleasant-ness of the experience.
None?
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Airline name: Jet Airways
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Shubhang sharan raturi

  • Tourist
  • Shubhang sharan raturi
  • 1 Review
2.5/7
Posted Yesterday
Jet Airways Route: Delhi ––› Dehradun
The status of my flight was not being displayed on the on the screens as a result of which I kept waiting in the waiting area and the flight left without me even though I was at the airport well in time (have ample evidence of the same).
The staff refused to accept that the display was not working and that they called out my name. Incidentally, the reason I was so fixated on the display board is because there are boards in the airport that ?? That IGI is a silent airport and announcements will not be made. Subsequently, I was made to pay INR 2100. 00 to be put on the next flight.
While waiting for the next flight I was very cautious, not wanting to miss that too.
What I observed was that the display was again not working and then finally when it did start working, it was displaying incorrect information.
The pictures uploaded by me will show you the time stamp at the bottom right of the display screen. The screen itself shows (or does not show) the status of all Jet Airways flights. You will notice that the status of other airline flights is on the display.
Finally, it shows my second flight departed before its scheduled time whereas myself along with other passengers were still in the departure area.
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Airline name: Jet Airways
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Sherna Jayaraman

  • Tourist
  • Sherna Jayaraman
  • Lives in Mumbai
  • 1 Review
2.4/7
Posted Yesterday
Jet Airways Route: Hyderabad ––› Mumbai
The aircraft was very old and poorly maintained. The old aircraft had uncomfortable leg room and tacky interior which was soiled around edges. Jet screens didn’t work and kept flickering. If it had been maintained well it would have been a great experience. Food was just OK nothing as compared to what was served previously.
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Airline name: Jet Airways
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Bipin gala

  • Tourist
  • Bipin gala
  • 1 Review
4/7
Posted Yesterday
Jet Airways Route: Delhi ––› Mumbai
Web check in you charge for window and aile seat, but later the window seats were empty not allotted to any one. This is really annoying. My seat was 27B, 27A was empty. I had to select 28B for my business partner.
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Airline name: Jet Airways
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Yeshavanth kamath

  • Tourist
  • Yeshavanth kamath
  • 1 Review
2.5/7
Posted 2 days ago
Jet Airways Route: Mumbai ––› Chennai
Flight was delayed by more than 2 hours with the results we reached our final destination Pondicherry at 9 P M.
You are free to verify the delayed flight and confirm to me.
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Airline name: Jet Airways
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