Jet Airways is an airline owned by Naresh Goyal. It is the second largest Indian airline based in the commercial capital of India, Mumbai. It operates flights to around 76 destinations across the world. Headquartered in Mumbai, Jet Airways has offices in Delhi, Bangalore, Kolkata, Pune and Chennai. The airline also has a presence in Belgium. When a ticket is booked, each passenger is assigned a Jet Airways PNR number. This helps passengers find the status of their respective flight.
About Jet Airways
Jet Airways began commercial operations on May 5, 1993. It expanded into international territory in March 2004, with its first international flight between Chennai and Colombo. The airline is listed on the Bombay Stock Exchange. In April 2007, Jet Airways announced to buy-out Air Sahara. The airline was bought over and rebranded as a low-cost carrier service called JetLite. In case a passenger has booked a flight ticket and wants to cancel it, he/she can visit the official website to cancel. Money will be refunded according to the Jet Airways Cancellation Policy.
Jet Airways : Specialties and On Flight Services
Jet Airways has a number of inflight services including JetScreen and SkyCafe, which have won international awards. While JetScreen offers in-flight entertainment to the passengers, the latter offers food options to passengers. The baggage allowance of a passenger on Jet Airways depends on the cabin and JetPrivilege membership tier. The airline also has a 'baggage allowance calculator' to help passengers understand the right amount of luggage they can carry. For more details on Jet Airways baggage allowance rules and regulations, visit the official website of Jet Airways.
Routes and Destinations of Jet Airways
The airline covers 21 international destinations as well as 52 domestic destinations. Jet Airways has flights that connect countries across the continents of Europe, North America and Asia. he airline also connects international destinations including Bangkok, Brussels, Abu Dhabi, Bahrain, Colombo, Dammam, Dhaka, Doha, Jeddah, Johannesburg, Dubai, Hong Kong, Kathmandu, Kuala Lumpur, Kuwait, London Heathrow, Milan, Riyadh, Sharjah, Muscat, New York, Toronto, Singapore, and Newark. Some popular Jet Airways routes include the ones from Mumbai to Dubai, New Delhi to Singapore, Kolkata to Bangkok, Dhaka to Kolkata and New Delhi to Hong Kong.
Airport staff check in boarding and timing was excellent. Flights were in time in destination. I hope future services will remain excellent. I advised to authority improve inflight entertainment with cabin LCD entertainment
I was charged 2100 for boarding next flight as I missed my flight due to security delay in the airport however there is nothing mentioned in jet airways policy about extra charge to be paid for boarding the next jet airways flight and they did not allow me to board the next flight without paying the charges.
Flight was delayed by 1. 5 hours! Instead of landing at 10:15pm, we landed at 11:45pm ... What’s worse is we boarded the flight and waited until take off for an hour- not a glass of water served, even more shocking no food on beverage served on the flight either! Ridiculous ... Starving, thirsty and arrived at mid night
After waiting for 45 minutes in the check-in line, the staff announced that the check-in counter was closing. They then asked us to come ahead of the line and while we were waiting they announced the counter was closed. We were amongst seven to eight other passengers who had been waiting in the line for about forty-five minutes for check in and the staff at the counter eventually began raising his voice and speaking to all us rudely saying he announced the counter was closing. After some amount of back and forth, we were checked in. On the flight itself, there was no space in the overhead bins for our hand luggage and the stewardess eventually told us that our luggage needed to be offloaded because there was no space. Absolutely ridiculous to penalise us when others have excess hand luggage, and worse still because the piece in question was a saxophone.
Enjoyed the flight, the waiting in Mumbai was long but it is a nice airport and I was allowed entrance to all facilities, not like in Dehli where one must wait in a cafe or an overcrowded waiting room. Jet Airways great for allowing 2 pieces of luggage. Food choice good, vegetarian offered without extra ordering. Will go with Jet Airways again.
While the overall experience from check in, baggage handling and on time take off were great the food was really below any standard. 1. The portion was small for an adult 2. We were served spinach and peas, fried rice and kidney beans. Rice was fine but the peas in spinach peas were not undercooked and kidney beans apparenlty had no proper seasoning. Food was a big disappointment.
We had a very bad experience on the flight from Mumbai to Coimbatore. By mistake we checked in a bag that contained a power bank. Instead of phoning us on either of the two numbers we had provided the staff just took the bag off and we only learned of this at Coimbatore. We registered the missing bag and after several days of follow up we received it back but not only was the power bank removed, a cell phone was also missing. We drew this to the attention of the staff several times but to no avail. On returning to Mumbai we were told that there was no phone and the power bank also was only retained for 24 hours.
New comers to Mumbai Domestic Airport intending to catch a Jet Airways domestic flight can end up going to T1 (domestic terminal) instead of T2. T2 is the international terminal and there is a 5 km distance between T1 and T2. So, Jet Airways domestic pax flying out of Mumbai to please note this very carefully.