SpiceJet, a low-cost airline based in India, is owned by the Sun Group. The airline is one of the biggest players in the Indian domestic airline industry. SpiceJet's fleet includes Boeing 737-800s, Boeing 737-900ER and Bombardier Q400 aircrafts. Travellers can book tickets online, get details related to flight availability, flight status, SpiceJet's PNR Status and flight schedule on the official website of the airline.
The corporate office of Spicejet is situated in Gurgaon while the registered office is located in Chennai. SpiceJet airline started its operations in May 2005. The airline offers cargo services along with passenger service. If a ticket is cancelled, some amount is deducted as per SpiceJet's Cancellation Policy.
SpiceJet : Specialties and In-Flight Services
SpiceJet offers in-flight services related to entertainment, reading and food. SpiceJet also has its official in-flight magazine called SpiceRoute, which is available on board for all passengers. The airline offers a combo offer called the SpiceJet MAX, which offers passengers seat preference while booking, a choice of meal on board and priority check-in at the airport. According to SpiceJet's Baggage Allowance rules, it permits 20 kg of checked baggage per passenger.
Routes and Destinations of SpiceJet
SpiceJet has flights connecting close to 35 domestic destinations as well as 2 international destinations including Colombo and Kathmandu. The domestic destinations served by SpiceJet include Vizag, Nagpur, Agartala, Chennai, Coimbatore, Delhi, Ahmedabad, Bagdogra, Bangalore, Goa, Guwahati, Jammu, Kochi, Kolkata, Madurai, Hyderabad, Jaipur, Mumbai, Srinagar, Varanasi, Pune and Nagpur. Some popular SpiceJet routes include New Delhi to Kathmandu, Dubai to Mumbai, Ahmedabad to Dubai, Chennai to Colombo and New Delhi to Guangzhou routes.
The night before the departure, the flight was cancelled. The email concerning this information had a link which did not work . On logging onto Spicejet website there was a link for finding an alternate. Flight. This link is also not working . THE ASSISTANCE TEL NUMBER GIVEN ON THE WEBSITE IS NON existent !!. It is difficult to keep one's temper in check in a situation like this . I will never try to book a Spicejet flight again
The flight was an hour and a half late, which apart from being extremely inconvenient made us land too late at night to have any dinner upon arrival. There was no refund, no complimentary food or drinks for having us all wait because of a technical problem. But they happily came with the food cart with items that we still had to pay for . This attitude it very stingy and cheap, and sadly is common in a lot of Indian companies that try to pretend they are a service of quality when really it's just a cheap disappointing show.
Poor experience. Mishandling of luggage . Found the embedded lock of my bag broken . . Further the flight was late by 1:30hrs . AC was not properly working. Flight attendants became irresponsive to passangersí calls.
Flight got cancelled after group reached airport. I was taking business associates (7) from Korea to a customer meeting. We had to call off the visit due to the flight cancellation. SpiceJet customer support was quite clueless and informed they would refund only onward ticket (not return). No compensation for taxi costs or hotel cancellation at destination. Luckily my tickets got refunded due to intervention by MMT. Overall bad experience.
Spice has price tag on every seat on the flight. I had thought only spice max seats are priced. That is utter cheating. Spice could have initially only collected money and should have give seats as free other than spice max seats. Even as couples we sat in different rows.
All is well that ends well. 1. Why do you have time slots for menu items. One can enjoy the food when one wants to. 2. Too much floral fragrance deodorant on the air hostess could be good for others but irritating for me. 3. When you pay for the water it comes to you very fast but when the cup of water is asked it takes time. Any specific reason.
1: Absolutely no leg room . 2: Apart from single glass water, nothing else like tea or coffee was offered . I know this is a lowcost airline but that shouldn't stop you from offering single cuppa trip the passengers as they'll have reached airport after a long drive, wait in the quite, go through immigration process, late night sleeplessness, etc. If some one wants, he needs to shell it exhorbitant prices for tea or coffee. 3: Some soveniers, snacks would make travel more comfortable and enjoyable.
The luggage I was giving in check-in came as 19kgs, so I requested the staff that my handbag was almost empty so I wanted to shift some items from the luggage to my handbag. She just DIDN'T listen to me at all and started arguing with me at very high pitch. The more I requested she was just not ready to listen. I was forced to pay 1500 for something which I easily could avoided. I am really disgusted and upset with this kind of an unprofessional behaviour. It's not about the money but the mental harassment that I had to face for these people. The time they took to argue with me, in that time I could have shifted some items from my check in luggage to my handbag. Is it not the responsibility of the staff to help passengers. I really liked Spicejet but with this behaviour am so very much forced not to avail the services of Spicejet but also recommend my friends and acquaintances not to use Spicejet. Only mistake, I forgot to see the name of the staff. Really a bad experience. Thumbs down
Hi . . We group of 4 passengers took spicejet -Sg 161- on 24 April 2018 from Delhi to Mumbai. We occupied seat 9a 9b 9c 9d I found the customer service appalling due to following reasons :. - We saw flies moving around coffee and staff was busy gossiping. Who wants to have such coffee - toilet visit for child - almost 15 mins post take off we got up to take 5 year old to the washroom while seat belt sign was on. Due to safety reasons we asked to use the front bathroom. We sat down on the empty front seats. The staff was rude when we asked to check as it was an emergency for the child. After we left, she thought we couldnít hear and made fun of our request. I found that very rude - food order - again the staff was very rude and made fun of passenger requests One can not provide professional service by dressing up immature staff when without adequate training. Itís important to treat customers with well deserved respect Thanks. Yours Truly. Heal dave. 9004556116