Bad customer service and management. They lie. - Pride Am...
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Bad customer service and management. They lie.

Review of Pride Amber Villas Resort, Jaipur

Rank 13
Ranked 13 of 1828
Hotels in Jaipur
Average rating
5.9 / 7
1 114 Ratings & 91 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 40
  • Very Good 29
  • Good 13
  • Average 5
  • Below Average 2
  • Poor 2
  • Terrible 0
Average ratings on...
  • Destination 5.8/7
  • Location 5.6/7
  • Appearance 6.1/7
  • Front Office 5.8/7
  • Service 5.7/7
  • Room 5.7/7
  • Food & Drink 6.1/7
  • Activities 5.9/7

91 traveller reviews for Pride Amber Villas Resort

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Ruhina kazi

  • Tourist
  • Ruhina kazi
  • 1 Review
  • 4.5/7
  •  Posted Today
The hotel itself is nice, good location. It a bit far from actual town. The management is one of the worst ever. They have not clue how to provide customer service. Never go there if you are booking multiple rooms, the front office keeps lying that you will get the rooms . . We planned our trip in Nov 2017 and we booked 4 rooms for 3 nights. I called the front office in advance to have these rooms together as we were travelling with small kids. However, when we went to check in we got rooms in different buildings. After I talked to the manager and told him that I called and asked for rooms to be together, he instead insisted that I did not call rather than asking his office associates. Not even one night did we get all four rooms together, each day front office promised us that they will give us rooms together but not even one night passed without us arguing with them. My kids were so tired as we had traveled overseas and were looking forward to relaxing trip in Jaipur. I would not recommend this hotel because of the front office staff, they constantly lied and for so much money we spent on this hotel it was not worth it. Also, they host loud parties, which I had read in reviews but did not think it would happen to us. They had a party and gave us room facing the party venue and it was very loud until 12 am at night.
Ruhina kazi 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 5/7
  • Food & Drink 7/7
  • Activities NA
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Zaheer Chauhan

  • Tourist
  • Zaheer Chauhan
  • 15 photos
  • 44 Reviews
  •  235 readers
  • 5.4/7
  •  Posted 4 weeks ago
Hey guys, this place is located a little far from the city, but the hotel is good It offers cleaner rooms, lovely ambience. During evenings, the vicinity becomes a bit quite. Good staff, tasty food and comparatively cheaper than the other hotels.
Zaheer Chauhan's rating on...
  • Destination 5/7
  • Location 5.5/7
  • Appearance 4.5/7
  • Front Office 5.5/7
  • Service 6/7
  • Room 5.5/7
  • Food & Drink 5/7
  • Activities 6/7
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Abhinav tyagi

  • Tourist
  • Abhinav tyagi
  • 1 Review
  • 6.3/7
  •  Posted 1 month ago
My family full enjoyed. Pool is good and dinner is too good. Vatika is on Rajasthani theme. Here everyone can enjoy full Rajasthani culture. Rooms is on Rajasthani fort theme.
Abhinav tyagi 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Mausam singh

  • Tourist
  • Mausam singh
  • 4 Reviews
  • 3.3/7
  •  Posted 1 month ago
Rooms are good. But staff and services are pathetic. They provide facilities but most of them not available. Gym AC were not working.
Mausam singh 's rating on...
  • Destination NA
  • Location 4/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 4/7
  • Food & Drink NA
  • Activities NA
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Tanuj chandna

  • Tourist
  • Tanuj chandna
  • 2 Reviews
  • 5.0/7
  •  Posted 2 months ago
Overall room was good but for basic amenities I. E. Comb, shaving kit, Colgate etc you have to request. By default not available in room Pros. - Swimming pool available for kids also. - Food was awesome Cons. The best attraction "water fall", no more available.
Tanuj chandna 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink 5/7
  • Activities NA
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