Bad experience one has to wait to get room ready a - Ster...
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Bad experience one has to wait to get room ready a

Review of Sterling Kufri, Shimla

Rank 4
Ranked 4 of 667
Hotels in Shimla
Average rating
5.0 / 7
1 210 Ratings & 189 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 90
  • Very Good 39
  • Good 38
  • Average 8
  • Below Average 10
  • Poor 3
  • Terrible 1
Average ratings on...
  • Destination 6.8/7
  • Location 5.9/7
  • Appearance 6.6/7
  • Front Office 6.7/7
  • Service 5.6/7
  • Room 5.7/7
  • Food & Drink 5.8/7
  • Activities 6.3/7

189 traveller reviews for Sterling Kufri

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Arjun bedi

  • Tourist
  • Arjun bedi
  • 1 Review
  • 3.0/7
  •  Posted Today
Waited for 30 mins to get room ready though reached around 2 pm for check-in. I send lot of pics and mails to make my trip not even a single courtsey call from them bad experience from comapny make my trip and hotel make trip call this as assure propertu bad pathetic
Arjun bedi 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 1/7
  • Food & Drink 7/7
  • Activities NA
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Vishal

  • Tourist
  • Vishal
  • 1 Review
  •  4 readers
  • 5.7/7
  •  Posted 1 week ago
It was an awesome stay with my friends. I would suggest you if you ever go to kifri then dun miss the chance to stay at white ridge. Morning breeze weather makes your stay more comfortable and close to nature
Vishal 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Sanjeev Kumar

  • Tourist
  • Sanjeev Kumar
  • 1 Review
  •  5 readers
  • 7.0/7
  •  Posted 1 week ago
I stayed with my family at Kufri. We enjoyed our trip very well, nice room, servuces excellent, specifically evening activities like tambola, stage performance. Food is very yummy and service provided was excellent. We will come again in near future .
Sanjeev Kumar's rating on...
  • Destination 7/7
  • Location 7/7
  • Appearance 7/7
  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities 7/7
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Pramod

  • Tourist
  • Pramod
  • 4 Reviews
  •  7 readers
  • 4.7/7
  •  Posted 2 weeks ago
The stay was good but the room service is not up to mark and response is too late. Check in process also took more than resonable. The items in buffet spread was limited. For sight scene location they provide pamphlet of private tour operators instead of advising good location
Pramod 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 4th Jun 2018
Dear Sir,
Namaste!
We are saddened to know that you did not have a merry time at Sterling Kufri.
We are sorry for the delay in responding to you. We understand how disappointing it can get. The Resort Management Team has taken a note of all your concerns and is looking at all feasible options to enhance the overall resort experience team.
We assure you a much pleasant experience in the future.
Sincerely,
The Sterling Holidays Team

Kajal Kiran

  • Tourist
  • Kajal Kiran
  • Lives in Ghaziabad
  • 3 photos
  • 7 Reviews
  •  11 readers
  • 4.3/7
  •  Posted 4 weeks ago
It was an average stay like an average hotel. Its not like 4 star. Room condition was not so good. It was not spacious. Restaurant was better. According to the payment stay was not so comfortable. Just an average stay.
Kajal Kiran's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 4/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 21st May 2018
Dear Sir/Ma'am,
Namaste!
We thank you for your earnest feedback of your vacation at Sterling Kufri.
We are grateful to you for sharing with us the features of our resort that we need to improve. We understand that our guests expect only the best from us and we have asked the Resort Team to take a note of the same.
We await the chance to host you again in our resorts located across India.
Sincerely,
The Sterling Holidays Team

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