Bad service, not a good stay - Grand Sartaj Hotel,Delhi
Hotel

Bad service, not a good stay

Review of Grand Sartaj Hotel, Delhi

Rank 561
Ranked 561 of 4205
Hotels in Delhi
Average rating
5.4 / 7
1 22 Ratings & 13 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 5
  • Very Good 1
  • Good 4
  • Average 3
  • Below Average 0
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 5.8/7
  • Location 6/7
  • Appearance 5.3/7
  • Front Office 6/7
  • Service 5.5/7
  • Room 5.4/7
  • Food & Drink 4.7/7
  • Activities 4.1/7

13 traveller reviews for Grand Sartaj Hotel

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Saurav Choudhary

  • Explorer
  • Saurav Choudhary
  • Lives in Purnia
  • 7 Reviews
  •  8 helpful votes
  •  478 readers
  • 4.3/7
  •  Posted Sep 2, 2015
I was there in last days of August to relax. Room was okay but service to everything was very bad. It's WiFi as well as A/C was not working at all. If I used to call to room service there was no one to pick. They asked for money if we used mini fridge there. Some of the TV channels were missing so, I could not enjoy cricket fully. I do not recommend this hotel. Food was also damn costly. You can't believe breakfast was of worth 250 in which only two Parathas and salad were there. It was of just name 3 star.
Saurav Choudhary's rating on...
  • Destination 6/7
  • Location 6/7
  • Appearance 4/7
  • Front Office 7/7
  • Service 2/7
  • Room 4/7
  • Food & Drink 1/7
  • Activities 4/7
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Asha

  • Tourist
  • Asha
  • Lives in Adyar
  • 2 Reviews
  •  3 helpful votes
  •  101 readers
  • Verified Traveller
  • 6.8/7
  •  Posted Feb 19, 2015
The stay at Grand Sartaj was quite a wonderful experience. The cordiality, the facilities, food were quite good. The rooms were quite hygienic and they had the best of facilities I ever saw till now. They were able to help out in providing information with the local trips too. Overall, the stay was great !!
Asha 's rating on...
  • Destination 6/7
  • Location 7/7
  • Appearance 7/7
  • Front Office 7/7
  • Service 7/7
  • Room 7/7
  • Food & Drink 6/7
  • Activities 7/7
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  • 1 vote

Rajendra

  • Explorer
  • Rajendra
  • Cityslicker
  • Lives in Bhopal
  • 7 Reviews
  •  6 helpful votes
  •  2235 readers
  • Verified Traveller
  • 5.0/7
  •  Posted Jan 20, 2014
The food was excellent with good services and every luxurious amenity was available. The hotel was good with affordable budget. It is situated in middle of the city. It is must go place. We enjoyed the trip. The hotel is very beautiful with excellent interior and the transportation facilities are easily available . .
Rajendra 's rating on...
  • Destination 5/7
  • Location 5/7
  • Appearance 5/7
  • Front Office 5/7
  • Service 5/7
  • Room 5/7
  • Food & Drink 5/7
  • Activities 5/7
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  • 1 vote

S shivram Krishnan

  • Scout
  • S shivram Krishnan
  • Lives in Chennai
  • 2 Reviews
  •  1 helpful vote
  •  606 readers
  • Verified Traveller
  • 4.0/7
  •  Posted Jul 23, 2013
The stay was about 8 days...food was good. Service was good. But following were the problems with room :
1) No exhaust system in either the room or the toilet...in just a few hours of stay and activities the room started smelling badly..

2) A RAT suddenly appeared in my room and it had already cut my lappie\'s charging cable...on my complaint they shifted my room.

3) Rooms are not worth of Rs.3800/- plus taxes (it is infact the corporate discount rate)..
S shivram Krishnan's rating on...
  • Destination 6/7
  • Location 4.5/7
  • Appearance 4/7
  • Front Office 4.5/7
  • Service 5/7
  • Room 2/7
  • Food & Drink 5/7
  • Activities 1/7
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  • 1 vote

Devendra Kulai

  • Scout
  • Devendra Kulai
  • Cityslicker
  • Lives in Mangalore
  • 4 Reviews
  •  1 helpful vote
  •  2242 readers
  • Verified Traveller
  • 4.9/7
  •  Posted May 29, 2013
Value for money.Good ambience, Clean rooms, Good quality food and services.Ideal location for travel across Delhi
Devendra Kulai's rating on...
  • Destination 5/7
  • Location 5/7
  • Appearance 5/7
  • Front Office 6/7
  • Service 6/7
  • Room 6/7
  • Food & Drink 5/7
  • Activities 1/7
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