Excellent owner and staff - made my stay memorable - Hote...
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Excellent owner and staff - made my stay memorable

Review of Hotel Heritage House, Jaisalmer

Rank 11
Ranked 11 of 596
Hotels in Jaisalmer
Average rating
5.0 / 7
1 38 Ratings & 35 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 25
  • Very Good 7
  • Good 1
  • Average 1
  • Below Average 0
  • Poor 0
  • Terrible 1
Average ratings on...
  • Destination NA
  • Location 5.4/7
  • Appearance NA
  • Front Office NA
  • Service 6.7/7
  • Room 6.4/7
  • Food & Drink 7/7
  • Activities NA

35 traveller reviews for Hotel Heritage House

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Papia mazumdar

  • Tourist
  • Papia mazumdar
  • 4 photos
  • 2 Reviews
  •  3 helpful votes
  •  1 reader
  • 6.7/7
  •  Posted Apr 13, 2018
Location is not very far from city, easily commutable by auto (2. 5 KM), airport - 12 km, railway station - 5 km. Approach to the hotel has Lots of cows and dogs in the vicinity of the hotel, but once you enter all is fine. Hotel Service was excellent. Though I visited Jaisalmer on 1st week of April (OFF SEASON) with my family (03 PERSONS) had booked a Suite, but hotel owner (Mr. Dilawar KHAN) offered me an extra room on a complimentary basis for 03 nights, that was very gracious and kind of him. Buffet breakfast was not available because of few guests, but whatever you want it was available as room service. Food served was tasty and palatable, though the variety was limited. Suite room was very spacious - large king size double bed with all the modern facilities, bathroom was also big in size with 24 hour water facility. Even deluxe rooms are also decent. They have a great roof top restaurant, but functions on season only (October - March), view of the city from the roof top is picturesque. You can ask for auto / car service through hotel for city tour. Only problem was this hotel did not have card system, you have to pay in cash for everything. Overall this hotel gives you a feel of homeliness. People /staff are very courteous and helpful . . They even call you to make sure about your arrival, and if you need airport or railway station pickup. That's great.
Papia mazumdar 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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  • YES
  • 3 votes

Aditya venkatachalam

  • Tourist
  • Aditya venkatachalam
  • 2 Reviews
  •  1 reader
  • 6.5/7
  •  Posted Mar 25, 2018
Stayed here while travelling to Jaisalmer for work. The staff is what makes this hotel great. They actually call the previous day to know your time of arrival and send a free pick-up! The hotel has a restaurant attached which serves amazing North Indian food. The rooms and bathrooms are very clean and maintained.
Aditya venkatachalam 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities NA
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Nedumaran r

  • Tourist
  • Nedumaran r
  • 11 Reviews
  •  1 reader
  • 5.3/7
  •  Posted Mar 3, 2018
Compact yet grandeur. Very spacious rooms. Huge bathroom. Hot water available. Beautiful seated windows. Restaurant just okay, but reasonably priced. Recommended.
Nedumaran r 's rating on...
  • Destination NA
  • Location 4/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Arjun kumar rout

  • Tourist
  • Arjun kumar rout
  • 1 Review
  •  2 readers
  • 1.0/7
  •  Posted Mar 1, 2018
Pathetic. Located around the cows. Night going outside for a walk is risky with stray dogs around. Oh it wasn't a good idea staying there. And that too staying alone is boring with dull location. And tariffs doesn't seem worthy with facilities provided.
Arjun kumar rout 's rating on...
  • Destination NA
  • Location 1/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 1/7
  • Food & Drink NA
  • Activities NA
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Seema

  • Tourist
  • Seema
  • 1 Review
  •  1 reader
  • 5.7/7
  •  Posted Feb 28, 2018
Amongst the desert picturesque itself was fun to be in. And our hotel seemed perfect with the setting and the warmth we felt at the hotel.
Seema 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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  • YES
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