Heritage Living - Hotel Grand Imperial,Agra
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Heritage Living

Review of Hotel Grand Imperial, Agra

Rank 3
Ranked 3 of 657
Hotels in Agra
Average rating
5.6 / 7
1 142 Ratings & 109 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 62
  • Very Good 27
  • Good 13
  • Average 4
  • Below Average 1
  • Poor 1
  • Terrible 1
Average ratings on...
  • Destination 5.7/7
  • Location 6/7
  • Appearance 5.8/7
  • Front Office 5.6/7
  • Service 5.9/7
  • Room 6.1/7
  • Food & Drink 5.8/7
  • Activities 5.1/7

109 traveller reviews for Hotel Grand Imperial

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Traveller

  • Tourist
  • Traveller
  • Lives in Pune
  • 1 Review
  • 5.5/7
  •  Posted 4 weeks ago
Highly impressed with the Staff particularly the executive at the reception Ms Sahaya (don't recollect the name) very friendly and helpful.
Also, the staff at the restaurant were amazing. Food was delicious. Location is close to the Taj Mahala and the market.
Traveller 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink 7/7
  • Activities NA
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Shreeradha Mishra

  • Tourist
  • Shreeradha Mishra
  • Lives in Delhi
  • 1 photo
  • 2 Reviews
  • 7.0/7
  •  Posted 1 month ago
My visit to the city of Taj was made completely worth it because of my stay at the Grand Imperial. I was especially impressed by the warm and courteous service extended by all staff. Though a small property, it has been very well maintained. The Chamber of Prince did not disappoint! And the breakfast buffet was pretty decent. Highly recommended!
Shreeradha Mishra's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Deepak chokkadi

  • Tourist
  • Deepak chokkadi
  • 3 Reviews
  • 6.3/7
  •  Posted 2 months ago
Loved the hotel, its ambience and service.
A very British Raj looking heritage place that is very well maintained. It has a very relaxing feel to it in between the hussle bussle of Agra.
Food was surprisingly very good - both the alacarte and the breakfast buffet. Highly recommend it.
Deepak chokkadi 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Vikas srivastava

  • Tourist
  • Vikas srivastava
  • 2 photos
  • 1 Review
  • 6.8/7
  •  Posted 2 months ago
Excellent service. Spacious rooms, humble staff, nice variety in breakfast, loved to stay here. No noise hotel services at reception and check in was awesome. I will stay here again and again if I visit to Agra. Good choice for family.
Vikas srivastava 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities NA
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Dr shailendra tibra

  • Tourist
  • Dr shailendra tibra
  • 1 Review
  • 4.1/7
  •  Posted 2 months ago
The experience was not really bad but the staff don't provide the complete information regarding the services like what's included and what not in the package. It was really bad on their part. While checking out the receptionist didn't tell me if anything else is required to be paid once I paid for swimming costume. ; He nodded no. Latter on they called me. After 3 hours that I didn't pay for snacks and cold drink which was there in my room. I told her the guy who was there in the morning while checking out denied for anything else but it's OK my car is already parked at your hotel premise so while I come for it I will clear the dues. But the thing I really disliked was they called me again for the same thing after 1 hour. I told her I don't even want to know for what you are charging just tell me the remaining balance and next time when any guest staying please acknowledge him what's free and what's chargeable.
Dr shailendra tibra 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 4/7
  • Food & Drink 7/7
  • Activities NA
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