Not as good as the online reviews had promised. - Sterlin...
Resorts

Not as good as the online reviews had promised.

Review of Sterling Mussoorie, Mussoorie

Rank 18
Ranked 18 of 401
Hotels in Mussoorie
Average rating
5.3 / 7
1 557 Ratings & 458 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 159
  • Very Good 127
  • Good 98
  • Average 33
  • Below Average 26
  • Poor 11
  • Terrible 4
Average ratings on...
  • Destination 6/7
  • Location 5.3/7
  • Appearance 5.5/7
  • Front Office 5.6/7
  • Service 5.3/7
  • Room 5.7/7
  • Food & Drink 5.5/7
  • Activities 5/7

459 traveller reviews for Sterling Mussoorie

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Jaydeep bhaumik

  • Tourist
  • Jaydeep bhaumik
  • 1 Review
  • 3.7/7
  •  Posted Today
Nice location and breathtaking views from certain areas in the resort. Booked a suite with a 'view'. The only thing to be viewed from the room (1911) we were allocated was a large tree occupying the entire open space of the balcony. Half way through our stay this room was reluctantly changed, and the new view was sublime. There are plenty of stairs to climb, so do not choose this resort if you are unfit or planning a holiday with elderly parents. Plenty of activities for children. Food was average. The behaviour of the staff was, on the whole, very good.
Jaydeep bhaumik 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 2/7
  • Food & Drink 4/7
  • Activities NA
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Vinetia francis

  • Tourist
  • Vinetia francis
  • 2 Reviews
  •  5 readers
  • 6.3/7
  •  Posted 7 days ago
Nice location. Room clealiness would add. Recreation for kids a plus for this prop. Ample parking which is a must if driving. Close to mall road 2. 5 km. Food menu was okay, good vaeoety and suitable taste
Vinetia francis 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Anudeep Nagalia

  • Scout
  • Anudeep Nagalia
  • Highlander
  • Lives in Bangalore
  • 5 Reviews
  •  1 helpful vote
  •  9093 readers
  • 3.0/7
  •  Posted 3 weeks ago
Too far from the Mall Road/Library junction and for every trip to Mussoorie you need to spend 300 bucks. We booked a Suite but it was just okay and also the wooden flooring in the room was coming off at some places. The activities they do are nothing much as compared to what is done by Club Mahindra resorts. Food was good and service was strictly okay. The view from the room was probably the best thing about the hotel.
Anudeep Nagalia's rating on...
  • Destination NA
  • Location 1/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 4/7
  • Food & Drink 4/7
  • Activities NA
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Posted By the Hotel ManagementOn 23rd May 2018
Dear Sir/Ma'am,
Namaste!
We are disheartened to know that your vacation at Sterling – Mussoorie did not go as planned.
We are saddened to know that there were several issues, which marred your stay with us. The Resort Management Team has taken a note of the same.
We request you not to take this as a norm and allow us to pamper you with the best of hospitality has to offer.
Sincerely,
The Sterling Holidays Team

Abhishek vaishya

  • Scout
  • Abhishek vaishya
  • 8 Reviews
  •  30 readers
  • 7.0/7
  •  Posted 1 month ago
Enjoyed the full stay & nearby localities. The hotel has a pleasant staff & clean and nice locality.
Abhishek vaishya 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 15th May 2018
Dear Sir/Ma'am,
Namaste!
Thank you for rating your vacation at Sterling – Mussoorie so highly.
Sterling – Mussoorie is one of our many humble efforts to roll out a holidaying experience second to none. We are particularly delighted to know that our staff members could impress you and make you feel welcomed.
We hope to host you soon.
Sincerely,
The Sterling Holidays Team

Ashutosh

  • Tourist
  • Ashutosh
  • 2 Reviews
  •  14 readers
  • 2.3/7
  •  Posted 1 month ago
Worst experience. No value for money. Management is not cooperative. Food quality is not good for North Indians.
Ashutosh 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 1/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 7th May 2018
Dear Sir/Ma'am,
Namaste!
We regret to know that you did not enjoy your vacation at Sterling – Mussoorie.
Please accept our sincere most apologies for the disappointment caused. We have taken a note of your concerns and assure you a much pleasant experience in the future.
Hoping to host you again in the near future.
Sincerely,
The Sterling Holidays Team

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