Rooms good. - Sterling Manali,Manali
Resorts

Rooms good.

Review of Sterling Manali, Manali

Rank 9
Ranked 9 of 1225
Hotels in Manali
Average rating
5.5 / 7
1 481 Ratings & 306 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 93
  • Very Good 130
  • Good 62
  • Average 16
  • Below Average 3
  • Poor 1
  • Terrible 1
Average ratings on...
  • Destination 6.1/7
  • Location 5.6/7
  • Appearance 5.6/7
  • Front Office 5.7/7
  • Service 5.6/7
  • Room 5.8/7
  • Food & Drink 5.5/7
  • Activities 4.9/7

306 traveller reviews for Sterling Manali

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Jijo joy

  • Tourist
  • Jijo joy
  • 1 Review
  • 3.7/7
  •  Posted Today
I stayed for two nights . Food pathetic . Ordered a la carte dinner worth around INR2000 . What served was AL reheated including chicken tikka . Then they changed after telling, but severed another disgusting malai tikka . Wash room next to all day dining was horrible, worst than public toilets . Because of this I had to order food from Anapurna (a dhaba next to it, AL least they serve fresh cooked food). Service staff attitude . Worst
Jijo joy 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 5/7
  • Food & Drink 1/7
  • Activities NA
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Mohammad firoz

  • Tourist
  • Mohammad firoz
  • 2 Reviews
  •  6 readers
  • 5.3/7
  •  Posted 1 week ago
Nice rooms with comfy beds, surprisingly the toiletries were not provided as it shows 4 star resort . Food was good but a bit expensive. Breakfast was included in room price and was good . Chauffeur restroom was not provided which seems very odd for a resort
Mohammad firoz 's rating on...
  • Destination NA
  • Location 4/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink 7/7
  • Activities NA
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Gagan behari sarangi

  • Tourist
  • Gagan behari sarangi
  • 2 Reviews
  •  21 readers
  • 3.7/7
  •  Posted 1 month ago
Service at the Restaurant is very poor. Food quality is average. Tables were unattended and you have to wait for minimum 30 minutes to get a table. The tables were not cleaned immediately after the guest vacate. Limited variety of food were served in the breakfast.
Gagan behari sarangi 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 2/7
  • Room 4/7
  • Food & Drink 4/7
  • Activities NA
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Posted By the Hotel ManagementOn 4th Jun 2018
Dear Sir/Ma'am,
Namaste!
We regret to know that you did not have a pleasant holidaying vacation at Sterling Manali.
We are extremely sorry for not being able to live up to the usual Sterling repute. We have shared your concerns with the Resort Management Team who is diligently working to fix the deviations at the earliest,
Request you not to take this as a norm and allow us to pamper you in the typical Sterling way.
Sincerely,
The Sterling Holidays Team

Mahaviyah rangunwala

  • Tourist
  • Mahaviyah rangunwala
  • 1 Review
  •  25 readers
  • 5.0/7
  •  Posted 2 months ago
The only thing what I liked is the air conditioning system. They have common compressor for multiple room ACs. So when I asked that my AC is not cooling they replied that most of the guests in other rooms have asked to keep the common AC compressor in heating mode and they can not provide cooling in my room and let me tell you that the room AC is the only way to have air circulation. There is no fan so it's like suffocation in the room(no fan, no AC). Other things like on call services, restaurant, house keeping were good.
Mahaviyah rangunwala 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink 5/7
  • Activities NA
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Posted By the Hotel ManagementOn 21st May 2018
Dear Sir/Ma'am,
Namaste!
We are grateful to you for your candid feedback of your holiday at Sterling Manali.
We apologise for the inconvenience caused and we hope it was compensated by the warm hospitality of our staff members. We are glad that you enjoyed our culinary delights.
Do visit us again.
Sincerely,
The Sterling Holidays Team

Jayabalan s

  • Tourist
  • Jayabalan s
  • 1 Review
  •  34 readers
  • 6.3/7
  •  Posted 3 months ago
Hotel location and service was good. Hospitality was good. Had a good view of snow covered mountains . . Air conditioning was not good. AC fan could be turned on in 'Cold' mode. Need to wake in the middle of the night to adjust it. Other than this issue, everything else is fine
Jayabalan s 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 8th May 2018
Dear Sir,
Namaste!
We are elated to know that your vacation at Sterling Manali was a memorable one.
Our resort seeks to be the perfect blend of nature and hospitality and we are glad that you enjoyed yourself to the fullest amidst the tranquility of nature. Thank you for sharing your valuable inputs of improvement. We have shared it with the Resort Management Team.
We hope to host you soon.
Sincerely,
The Sterling Holidays Team

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