Very humiliating experience - ITC Sonar,Kolkata
Hotel

Very humiliating experience

Review of ITC Sonar, Kolkata

Rank 18
Ranked 18 of 2127
Hotels in Kolkata
Average rating
6.2 / 7
1 510 Ratings & 291 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 195
  • Very Good 79
  • Good 13
  • Average 3
  • Below Average 1
  • Poor 0
  • Terrible 0
Average ratings on...
  • Destination 6.2/7
  • Location 6.2/7
  • Appearance 6.4/7
  • Front Office 6.2/7
  • Service 6.3/7
  • Room 6.4/7
  • Food & Drink 6.3/7
  • Activities 5.9/7

291 traveller reviews for ITC Sonar

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Parth gupta

  • Tourist
  • Parth gupta
  • 1 Review
  • 5.3/7
  •  Posted Today
Looks run down property though have huge gardens & pool . Check out was messy & took 25 mins as hotel started asking full amount though I already paid some portion while booking, which took 20 mins to confirm internally. Also now not giving GST on full amount . Very humiliating!
Parth gupta 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 4/7
  • Food & Drink NA
  • Activities NA
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Amit khetan

  • Tourist
  • Amit khetan
  • 2 Reviews
  • 4.3/7
  •  Posted 4 weeks ago
The shittiest hotel I have ever been to. Never set foot on this property ever.
Amit khetan 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 1/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Ajay

  • Tourist
  • Ajay
  • 1 Review
  • 7.0/7
  •  Posted 1 month ago
Great hospitality and very happy staff. Amazing food at dum pukt. Try local vegan delicacies at the breakfast
Ajay 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Shaista

  • Tourist
  • Shaista
  • 1 photo
  • 1 Review
  • 7.0/7
  •  Posted 1 month ago
My experience was awesome at Itc sonar. The location is exactly what I like and the booking form made it more special for me room is very comfortable & clean food is very tasty buffet item is huge variety 'reception boy @ shyam is very Cooperative person. I will surely come back
Shaista 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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Md hasan

  • Tourist
  • Md hasan
  • 1 Review
  • 6.0/7
  •  Posted 2 months ago
Its amazing everything is right so no problem but only they have single problem is guards they are too rude they don't have manners I am very disappointed by them
Md hasan 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 7/7
  • Food & Drink NA
  • Activities NA
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  • YES
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