Worth Stay. - Sterling Kodai Valley,Kodaikanal
Resorts

Worth Stay.

Review of Sterling Kodai Valley, Kodaikanal

Rank 23
Ranked 23 of 462
Hotels in Kodaikanal
Average rating
5.4 / 7
1 1009 Ratings & 663 Reviews
What travellers are saying about this Hotel
Experience scale
  • Excellent 201
  • Very Good 232
  • Good 159
  • Average 46
  • Below Average 13
  • Poor 11
  • Terrible 1
Average ratings on...
  • Destination 5.8/7
  • Location 5.7/7
  • Appearance 5.6/7
  • Front Office 5.5/7
  • Service 5.3/7
  • Room 5.5/7
  • Food & Drink 5.3/7
  • Activities 4.8/7

663 traveller reviews for Sterling Kodai Valley

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Viren

  • Tourist
  • Viren
  • Lives in Bangalore
  • 2 Reviews
  •  13 readers
  • 5.7/7
  •  Posted Today
Nice location, great facility and good service makes it worth a visit and stay. This resort is good for couples and families, it had a lot of entertainment and recreational facilities available in house. Restaurant offers variety of food choices and usually taste is good.
Viren 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Rames Kumar

  • Tourist
  • Rames Kumar
  • 1 Review
  •  2 readers
  • 6.3/7
  •  Posted 1 week ago
Actually the drive was good and a quite place to spend time with loved ones
Rames Kumar's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 7/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Yogita

  • Tourist
  • Yogita
  • 1 Review
  •  3 readers
  • 4.7/7
  •  Posted 2 weeks ago
Overall we really enjoyed the stay. However, the rooms were not cleaned as they should have been. We found trash left behind by the previous guests and the staff did not even clean those until we called repeatedly.
Yogita 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 5/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 31st May 2018
Dear Sir/Ma’am,
Namaste!
Thank you for staying with us at Sterling Kodai Valley and taking the time to review our resort. We request you to consider the aberration in service as an exception as we normally take great care to make sure everything is **** and span. We sincerely apologize for the same and assure you of prompt service in future.
Looking forward to welcoming you again.
Sincerely,
The Sterling Team

Vishnu verdhan

  • Tourist
  • Vishnu verdhan
  • 1 Review
  •  4 readers
  • 3.7/7
  •  Posted 2 weeks ago
The room they offered was really small and the bathroom was not at all clean. I requested for a upgrade and again the upgraded room was also of the same problem. Rooms are not clean. The pathway to the room is very untidy. The next day they had to clean the room by default. But I had to press them 3 times to do that work. Overall not satisfactory.
Vishnu verdhan 's rating on...
  • Destination NA
  • Location 5/7
  • Appearance NA
  • Front Office NA
  • Service 4/7
  • Room 2/7
  • Food & Drink NA
  • Activities NA
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Posted By the Hotel ManagementOn 23rd May 2018
Dear Sir/Ma'am,
Namaste!
We are saddened to know that you did not enjoy your vacation at Sterling – Kodai Valley
We are sorry for the disappointment caused. This is not how we want us to remember your vacation. The Resort Management Team has noted your concerns and is committed to ensure that we do not compromise our standards.
We promise you a much pleasant holidaying experience in the future.
Sincerely,
The Sterling Holidays Team

Achyut bile

  • Tourist
  • Achyut bile
  • 1 Review
  •  20 readers
  • 6.3/7
  •  Posted 3 weeks ago
Excellent location and quite a spacious room. Food is quite expensive but over all services are very good. The staff is very courteous and quick in responding and serving including bar, in room and HK
Achyut bile 's rating on...
  • Destination NA
  • Location 7/7
  • Appearance NA
  • Front Office NA
  • Service 5/7
  • Room 7/7
  • Food & Drink 7/7
  • Activities NA
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  • YES
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