I stayed at the Park Hyatt hotel, for 2 days, for my friends marriage. The hotel is grand and western type. Personally I loved my room, which was standard, with King size bed, lots of space, quite chic, a huge window with plenty of light into the room, artistic design.
The staff were cool, always welcoming and executing their work with a smile. They were very courteous and very respectful. The service was great and the rooms were so spacious.
The breakfast is one of the best you can have in Chennai. I will never forget the undeniable service and efforts by the staff at the Dining. The presentation of dishes was awesome. My choice was always the south Indian menu and enjoyed to the last bit.
And the spa, swimming pool was great, Everything was sophisticated and modern and absolutely praise-worthy.
My stay was full of pleasure, and it was a pleasant stay beyond words. One of the reason I will go back to Chennai is because of Park Hyatt Chennai. It was an Outstanding service & relaxing place. I will come back to stay here with my friends. I highly recommend everyone to experience a stay at the park hyatt hotel. Don't miss the pheonix mall, which is very near to this hotel. I always love Chennai, loved to come here.
Massage Parlour and Hairdressing: Very good - Excellent.
Bar: Was pretty good - not crowded, in fact, only one other person was there.
Cons: There's some repair/renovation work (our room was on the 7th floor), constant banging, hammers, etc. We requested desk to either move us or stop the noise. It took them an hour, and repeated call to get that stopped. If there's renovation, don't sell rooms affected.
Bathroom sink: Water flows out real slow. One guy did come out and looked at it, and stated that it was OK. If water is ankle deep after a shower, the sink is not draining.
Room Service: Very slow. It can take any where from 30 mins to maybe an hour. Hotels make a lot of money on room service. The least they can do is expedited service.
Housekeeping: We were two people. They provide only 2 small bottles of water, and have to remind them everyday to replenish and give 2 more bottles.
Check-in/out: Easy and fast.
Breakfast: We stayed around 7 days. The menu changed very little. The offerings are limited stuff like oatmeal should be normal.
The aggravating thing was, there was always shortage of plates (everyday). One has to ask for a plate and the waiters get it for you.
The service at the restaurant and the front desk were always good, respectful and eager to help. But the staff can only do so much.
I visited this hotel behind the TCS and scope International building in OMR to spend some quality time with my wife and daughter because of 5 continuous holidays and I was not disappointed. The hotel was approx 30 kms away from my residence in Chennai and that was the only negative.
I reached the hotel around 11:00 AM on 22nd Oct 2015. Within 5mins, the check-in process was completed and I was guided to my room by the staff.
I was given the option of a couple of rooms, one which was very big and spacious and the other a little small. Me and my wife settled for the smaller room since the ventilation and ambience was much better in this room than the other.
The first thing we check-in any room is the bathroom and it appeared really neat and clean. It had a geyser which meant that we did not have to request for any hot water for bathing specifically nor did we have to stick to the standard bath timings during which hot water is usually available. This meant that we could sleep to our will not having to worry about the availability of hot water especially if we wake up late. The room was very neatly done. The curtains and the bedsheet were all in white, giving the room a real Royal feeling. We switched on the AC and the TV to see if they were also on par with the other amenities in the room.
The AC was very good and the best part was that when you go out locking the door, all electrical appliances except for the AC get switched off. Imagine coming back to the room after doing some shopping or a return from the beach. One would be completely famished. But the cool room was a kind of welcome invitation to us wanting us to spend more time at this hotel. I have not seen anything of this before in my stay in any of the hotels earlier.
The disappointment was clearly the TV. While it was a big LED television, there was no package with the reputed players like Tata sky/Airtel/Dish TV/Reliance and I think that the hotel had tied up with a local cable TV service provider. The quality of feed was poor and the worst by my favourite Hindi channels like Star Plus, Sony and Zee TV were not available. Even cartoon, Sports and music channels were very few to name.
The food was really good. The breakfast was unlimited with 2 times on any given day. Idly was 1 of the regular items on a daily basis and the 2nd item was a Upma/Plain dosa/onion uthappam on the subsequent days. One could have these items with the nostalgia of home cooked food. It was really good. I really loved the Upma which was served on the 2nd day of our stay at the hotel. It was very soft and much above what I could expect out of it. Never ever have I had such a good Upma at any of my hotel stays. It was really good. The other items like Idly, Dosa and onion uthappam were also good. For the lazy laid backs, you have the option of ordering from the room but do not expect unlimited serves in that case.
The hotel serves Masala/Ginger tea also and they were superb on one of the days but OK on the other days. The onion pakoda ordered during one of our stays really went on well along with the Tea. Although we never had the opportunity to have Lunch during any of our 4 days stay at the hotel, We had dinner on a couple of days at the hotel. The Aloo paratha and the Sambar rice that we ordered were really good. The veg biriyani was equally good as well. One of the really positive things is that you can also carry outside food to the hotel.
Hotel staff were very prompt and courteous with their service. Be it ordering the food or changing the bedsheet, they were right there.
I would definitely go to this hotel if given a chance once again. Its proximity to ECR, good restaurants available in and around, Adyar zoo, beaches, malls. You have it all. Yes, I would think twice before visiting this place in rainy season and that is because the road which houses the hotel building in not very good. It rained during one of the days during our stay and the roads became very filthy then.
I stayed in this hotel on 7th floor. Rooms are good on this floor and are spacious one. There is problem in this floor about some damp patches in rooms or in bathrooms. In my bathroom hot water was not coming in wash basin however, in tub it was okay. Bed side and bathroom phone was not working which even on complaint was not attended in 3 days. Although, there was another phone which is on table below LCD was working fine.
Service in the hotel is poor except restaurant. Food is good. Breakfast is lavish one and reasonable range of vegetarian and non vegetarian items. In this hotel food is on higher price brackets. So, while staying you need to evaluate about your fooding but for staying this location is okay. This has very good Gym and Spa. Although, during my visit SPA steam and Sona was not working due to some mechanical failure. But since they are running club there so there is no issues with that. Breakdown can happen any time. Overall, it is good place to stay. Various airlines also keep there staff there so environment is vibrant.
My recent trip to Chennai was a family trip. Although, I have been to other hotels in Chennai during earlier visits, my preference for decent South Indian vegetarian food has drawn me to Woodlands Hotel more often.
In fact, I have stayed at Woodlands Hotel during most of my visits to Chennai over the past few decades. The location of this hotel is another big plus point apart from the food. It is pretty close to major businesses, shopping, recreation, etc.
Unlike other newer hotels, this one is located on a big piece of land. So, there is ample space for parking and even taking a short walk within the premises in the evening. There is a swimming pool that is decent enough for both adults as well as kids. Apart from that, there is not much in terms of activities that is worth mentioning.
The rooms that I have stayed in range from anywhere between above average to good. Cable TV was provided, but there were not too many Non-Tamil channels that would be of interest to people visiting from other states. The cooler in the room worked well-enough and the mattress was comfortable enough for a good night's sleep. The housekeeping staff ensured that the room was cleaned every morning. The bath towels, bed sheets and pillowcases were clean enough with no dirt or stains that would be repulsive. Like any other hotel, small sized soap and shampoo are provided by the hotel and you have to ask them if you need more of them. The hotel staff, whether it is the front desk, the room service or housekeeping have mostly been prompt in attending to my requests.
Now, coming to the last and most important point, food I must say that in my view this place is much better than the other places where I have dined while in Chennai. The breakfast is really great as it includes a variety of items. You can really eat all you want ranging from bread and jam to dosa, idli and vada. The lunch thali as well as Ala Carte are quite nice for South Indian vegetarian food lovers. However, although good, many may find the food pricey when compared to some of the other restaurants in the city.
Sometimes, when there are major events such as Carnatic, Classical concerts etc. Taking place in the city, it is advisable to book a room at the hotel well in advance.