In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
The hotel is well built and only 2 years old .As i read on internet before booking the services were very bad but since i visited in peak time (29 dec 2011) i had only few choices.The rooms are spacious but not well maintained. Taps were leaking, for 30-40 minutes in the morning there was no water in the washroom. I paid 6k for one night (peak season surcharge) but hotel was not worth 6000.No indoor ,outdoor activities and no additional facilities.Food was also not good at all and was with repeated menu . We told them 5-6 times repeatedly for fruit baskets which was complimentary to be kept in our room. On 30th night they made some good arrangement for celebration but music was stopped around 10:30 PM . You can prefer this hotel only if you dont have anything else to stay in jaisalmer.
Best Experience: The place is really awesome and weather during day time is really pleasant
Worst Experience: be ready to shed some extra bucks everywhere be it camel safari, tent, hotel or taxi if you plan a visit in peak season...
Jaisalmer is a very exotic destination to visit in Rajasthan. We had a wonderful experience. The hotel was excellent in all respects. Food, ambience, staff etc. All were very cooperative and friendly. We also stayed one night in the desert camp Prince. It was a unique experience. My daughters enjoyed the camel ride on sand dunes. Overall, a wonderful holiday.
I was there for my cousins wedding, such a big hotel with such huge tradition, the pool was gigantic. It looked exactly similar to that in the photographs, beds were very comfortable, provided TV, very wellhead staff and good house keeping staff, the food was majestic still mouth watering. I would surely come back one day. The culture and heritage were given top most priority. Great experience.
We (my wife, two children and I) visited Jaisalmer for a holiday to experience it in winter and stayed in this hotel on the recommendation of friends. Our overall experience of the hotel was very good - it was beautifully built on a spacious property; the room size was big and inside view of the inner courtyard and swimming pool was very pleasing; the staff at room service, housekeeping, and the restaurant were courteous, attentive and efficient, and the food was good. The hotel location was quiet and peaceful, away from the hustle and bustle of the main town; the terrace offers a wonderful view of the fort-town, especially at sunset and of the evening lights. We highly recommend staying at Desert Tulip, Jaisalmer.
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