M.G.Road, Near Khandala Point Matheran Raigad Dist., Maharashtra
Ranked 9 of 107 honeymoon hotels in Matheran
5.1/7681 Traveller Ratings
I had been to Matheran in the month of January 2017 for a holiday trip with my family. I booked my stay ...
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When i looked at the hotel from outside, i would have not even wanted to step in because it gave a dingy shady look. The first room shown to us was unkempt and we almost walked out. \'There is one room in the basement that you might like\' and they were spot on here. It was a room so tastefully done, that one could hardly believe it is in the same hotel. A four bedded semi-suite furnished with a large split air conditioner, a 40 inch LCD, curtained partition, full view and half view mirrors, ample storage space, wooden interiors, designer lighting and comfortable bedding. The bathroom was not as appealing as the room, but manageable, its biggest flaw being its small size. The reception desk was not pleasant, we did not have a good experience with them. The rest of the staff was decent.
Best Experience: The best and the only good experience was the room itself. It had excellent furnishing, lighting, bedding. The large screen LCD was an advantage, as was the thoughtful storage space.
Worst Experience: Hot water on day one was a problem, which got sorted out, but the size of the bathroom was certainly an issue. However, worse than these was the area just outside the room. It was absolutely filthy, like the area around a dhaaba kitchen. Passing this stretch to go to and out of the room was difficult. The fact that there being no signal, we had to go out of the room to make calls and repeatedly face the filth, made the situation more difficult.
I have went there for my honey moon Such a lovely and so beautiful atmosphere out there at Sun and Shades Resort in Matheran The amenities was so go the way the resort was systematically designed rooms, swimming pool, playing area, cottages, restaurant area, the disco in basement there at Sun and Shades was excellent experience in resort The service and staff was totally the entire Sun and Shades people was so good and so friendly nature. Once anything told, things going to be happen within a few minutes I advice to the travellers go and stay in the sun and shades resort and see how beautiful is made resort and feel the atmosphere which we can only feel in this resort The view was really fantastic from the back side of the Sun and Shades Resort The person over there at resort Mr. Chandrakant Choudary [the manager or the owner of the Sun and Shades Resort] treated us so well, and helped us a lot memorandum of understanding that we were there for the first time The food was so delicious in the resort. Whether it was breakfast or lunch or dinner the quality remains the same in food Every thing in resort Sun and Shades was excellent, but the problem which middle class people cannot afford the resort was little bit high in price
There was no difficulty in locating hotel. The location of the hotel was very close to railway station. The food was very good and good quality food was offered in the hotel and the staff was very co-operative and helpful on time, they were no views through the room. The appearance of the hotel was good. The room was neat and clean, the amenities like TV, geyser and AC was working well. They were no delay in check-in and check-out. There was no activities in the hotel and we had our own vehicle for travelling. The destination of the hotel was good and value for money, I will recommend this hotel to other travellers, I have no suggestion to the hotel, it was a family trip. Overall stay was wonderful.
Hotel's location was good and easily reachable. It was located at 5 minutes distance from railway station. Surrounding of the hotel was good. Main road of market was there in front side. Rooms were also good there. They had their own restaurant nearby. Staff behaviour in that hotel was okay. Appearance wise, hotel was simple and sober from outside but from inside it was good. Room provided was neat and clean. It was spacious and maintained. AC, LCD, geyser, double bed, sofa cum bed, etc. Were available in the room. It was comfortable for 4 to 5 people. Amenities were working properly there. I stayed there for 2 days. No view was available from the room. Wash room was neat and clean there. Hot water facility was provided by them. I took food in the restaurant of the hotel only for one time because veg and non-veg both were mixed there. There was no delay in check-in and check-out time. Discotheque, gym, magic show, were available there. Garden was also there to play. Indoor games like table tennis, badminton, carom, were provided in this hotel. I stayed there only for one night. We did not use any activity there. Only we used discotheque. Car was not allowed in Matheran. Staff people were cooperative with us in this hotel. Location wise, hotel was good. Look wise, it was very good. Check-in and check-out process was good. Overall services of the hotel were very good. Room was excellent. I had taken breakfast in this hotel it was very good and tasty. Activities were very good. Matheran is an excellent place. It is little costly on weekends. It is a recommendable hotel for medium class family. I had gone there with my family six months ago.
The hotel was located inside the city. The cab facility was not arranged by the hotel. I went by my own vehicle. The parking place was available at the hotel. The check in and checkout process was done on time. The staff’s behaviour was polite. The room service was done on time. The provided room was spacious with clean. All amenities were working fine in the room. The Wi-Fi connection was not provided in the room. The food quality was fine. The activity was arranged by the hotel but not well maintained. I had visited this hotel with my family. I would suggest this hotel to improve food service. The parking place was not available in the hotel. The appearance of the hotel was nice. The complimentary breakfast was not provided on time.