It was a relaxing trip with my wife. The overall experience was very good. The best thing about the hotel was accommodation. The hotel was conveniently located. I didn’t find any difficulty to reach the hotel. The hotel was near to the bus stop. The surrounding of the hotel was neat, clean and well-maintained. The interior and exterior of the hotel was excellent. The paintings, furniture, indoor and outdoor decoration was very good. I like the service. The service people were helpful, friendly and hygienic. They were quick to attend all the requests. The room was excellent and spacious. It was neat, clean and well maintained. The pillows, bed sheets and blankets were in clean condition. It was a non- AC room. The amenities like TV and geyser were in working condition. There was no view from my room. They provide hot water in the morning only. The washroom was neat, clean and well maintained. I had food from the hotel. The food was tasty, delicious and hygienic. I taste only veg food. The food rate was high. There was no difficulty in check-in and check-out. There was no sightseeing trip facility. I will recommend this hotel to other travellers. I like the hotel and no suggestion for the hotel improvement.
Hotel was located in the city and near to transportation. Shopping mall was there nearby the hotel. I went there with my fiancée in March 2014. Behaviour wise, staff was good with us in that hotel. They gave immediate service. No check-in and check-out delay. Inside and outside appearance of the hotel was very good. Room was spacious. It was neat and clean. All amenities like AC, TV, geyser, room heater, etc. were present in the room. They all were in working condition. I did not require AC there at that time. Washroom, pillows, bed sheets, blankets, and all were neat and clean in the room. They cleaned the room on a daily basis. Hot and cold water was available there for 24 hours. Very good view was available from the room. I took dinner in this hotel. Veg food was taken by me in open garden. North Indian, South Indian, Punjabi or every type of food was available there. Quality and taste of food was very good. Price wise, it was reasonable. Swimming pool, gym, indoor and outdoor games were present in this hotel. I did not use pool there. Car facility was provided by them for sightseeing but I did not take it. Parking place was available there. Overall, hotel was value for money. I was happy with this hotel. I will refer it to other people. They should keep their same services then it will be good.
Inside and outside look of the hotel was beautiful
When I visited Mount Abu then I stayed in this hotel. Inside and outside look of the hotel was beautiful. The behaviour of the senior staffs in this hotel was not good. Check-in and check-out facility was smoothly done. Room was old type but manageable. All basic amenities were functioning properly in my room but in my friend room the fridge was not in working condition and they complained to the staff but they did not response and also miss behaved with us. Hot water was available till 9:00 am only. Pillow, bed sheet and other things were in clean condition and staff of the hotel was cleaning the room regularly. Any scenic view was not available from the room window. Location of the hotel was fantastic and it was located centre of the city and also very close to the Polo ground. I visited there with my friends in the month of November 2014. I took my food inside the hotel but taste wise, the food was worst. Cost wise, the food was normal. Swimming pool, gym and other relaxation activities were not available there. Sightseeing trip was managed by our own. Parking facility was not available in the hotel. Money spend there was not valuable. I will not recommend this hotel to other travellers. I have suggestion for hotel improvement that they should need to provide the hot water facility for 24 hr and also provide the wi-fi connectivity. Mount Abu is a good place only for senior citizen.
Please do not book the hotel on basis of the pics shown. Kindly read the reviews and then go ahead. Firstly the hotel doesn't provide what all is mentioned on the makemytrip site. We were not even greeted by the staff nor offered a glass of water, leave aside the welcome drink (the site showed welcome drink on arrival).
The room wasn't cleaned properly, bathroom was all wet. The room did not have hangers. We had to call the reception twice. There's nothing like room service, whatever you need, calling the reception is the only option. No tea coffee maker. TV didn't work. Every time had to call the reception and ask for someone to come and check.
Breakfast was just okaish. No service. You have to have it in your room. Have to wait at least half an hour with numerous reminders then probably you will be served. Food quality is pathetic.
In short, we felt cheated for spending 10000 bucks for 2 nights. Did not expect such a hotel listed on makemytrip.