This was my 7th visit to Pahalgam in the last 10 years since I started going for Amarnath Yatra & every time I go via Pahalgam only. Though it takes a longer time as compared to the Sonamarg route but, the only purpose is to enjoy the scenic Pahalgam on every visit while going & returning too. I always keep 2-3 days extra on hand to pitch my tent around the Lidder and enjoy fishing the whole day, eat, drink my Chivas, play on my guitar and chill in the wilderness of Aru Valley. This time wanted to do something different and stay at a good property to pamper myself a bit before the start of the Amarnath Yatra. Like always was looking forward to staying at a good property but which one?? I didn't know where to go as had been staying like nomads in a tent. Search for a good property started with friends in Srinagar asking them to share details of the properties. Not many knew of a good one as its a day return journey for them. Search diverted on to the various travel portals looking for the hotels available, reviews of people who had stayed there, pictures of the hotel, accessibility to the local market area and on top of it some nice place where one could relax a lot in your privacy with no one to bother you unnecessarily. Asked my Taxi Driver of 15 years in Srinagar if he knew of any good hotels in Pahalgam. He suggested going to Woodstock, Mount view, or Pahalgam hotel. Searched for these hotels on the Travel portals but reviews were quite bad so had to drop the idea of going in there though they were in the market area but it meant lot of noise of traffic which I wanted to avoid. Travel Portals were quite confusing with different prices at different portals for the same dates and for the same type of room requested. Finally after searching for a couple of days I zeroed in on 3 Properties. Hotel Senator Pine N Peak, Grand Mumtaz & Heevan Resort. Travel Portals again confused me a lot as I was getting different prices for the same dates & the kind of occupancy I was looking for. Took the number of these properties and first called up Grand Mumtaz. The person who answered the call gave a very cold response and kept me on hold for 10 Min twice and hung up. Probably they were not interested in having me as a customer so dropped the idea of going to a place where I was not welcome.
Next in line was Hotel Senator Pine N Peak & Heevan Resort. Got to know from the web that these two properties belonged to the same group, AHAD Hotels & Resorts. I had limited leaves & days were running out without any decision on the hotel. I was in Jammu to perform a ceremony at Raghunath Temple & was to leave for Srinagar in the evening by surface. Called up Hotel Senator Pine N Peak directly to know the availability & prices. I was very politely directed to their sales office in Srinagar. That was it, politeness and it does matter a lot. It reflects the hotel is professional and means business. At the sales office in Srinagar my query was very well attended and everything was in black & white in my mail box including Terms & Conditions. The lady Ms. Rehana was very polite, patient and courteous with all my queries. Hats off to those people who have trained her so well how to sell their product. I was asked to deposit an X amount of money as a confirmation in their A/C but by the time I got the Confirmation, the banks in Jammu were closed and I did not have my laptop to do an internet banking. I approached Ms. Rehana again and requested if the room can be blocked for me and I would make a complete payment of my 3 days stay from18th Apr to 21st Apr in cash at the hotel during check-in. No hotel had ever done for me what was about to come. Mr. Imtiaz Khan, Sales Head took my case as an exception and reserved a room for me without asking for any advance amount for the most sought after property in Pahalgam which was running on full occupancy till the end of Apr. This was the second example from AHAD hotels & resort that they meant business. They imbibed TRUST in me that I would keep my word. A property who has FAITH & TRUST in its customers can never go down in terms of Revenue & Prestige. My sincere thanks to Ms. Rehana & Mr. Imtiaz Khan for trusting a first time customer & definitely going to be a repeated customer in future.
The drive from Jammu to Pahalgam was bit tiring but an awesome journey. The Taxi Driver kept on showing me different hotels in Pahalgam to check-in ridiculing Senator Pine N Peak a lot but I had made up my mind for Senator Pine N Peak only since I had given a word that I will come definitely. Reached Senator Pine N Peak at 1435 hrs on 18th Apr to a very warm welcome at the hotel. Was offered a cup of coffee and a comfortable place to settle down before carrying out the Check-in formalities. I was approached by a very handsome Mr. Mudassir, a young guy in his early twenties, clean shaven, well spoken and in a professional business attire who checked me in. In less than a minute my Check-in was over before I could realize it and I was on my way to my Room No : 308. It was a very comfortable room with big windows which I always look for at hill stations, a couch near the window, centrally heated and with every basic necessity in the room and in the wash room. The linen was spotless white and no signs of any dust in the room. A king-size comfortable bed with a big LCD in front of it airing every channel available in the country. I was zapped at the view from my window of the snow clad mountains peeping in between from the tall pine trees and Lidder flowing very close by. The sound of the Lidder took me back to my childhood days when I used to come to Pahalgam on school picnics & spend summer vacations with my parents in here. I wished if I could go back into my childhood days and play in Lidder with my sister. It was time to go around the property and see what all facilities it had for its customers. The hotel boasts of a restaurant with a well stocked kitchen to serve you with whatever Kashmir food one would like to have. The restaurant has big transparent glass walls from which you can see the well manicured lawns of the hotels and enjoy the snow clad mountain view. It has a night club with an awesome sound system playing the all time hits from around the world. A well-equipped gymnasium for fitness freaks, a shopping arcade selling high quality Kashmiri artifacts. A big lounge area where one can relax on the big comfortable sofas and watch the TV & enjoy the scenery outside through its big glass windows. The hotel does not have a bar as it doesn't have a license as yet but one can enjoy own drinks either in the room, in the lounge or in the garden enjoying the magnificent views from your very relaxed chairs. There are no restrictions provided you don't drool around here and there in a drunk condition. Hotel has both smoking & non-smoking rooms and I enjoyed my Dunhill's a lot with my neck sticking outside the window early mornings. It is because of excellent facilities and provisions by the hotel that famous Bollywood personalities prefer to stay at this property only. Actor Salman Khan was staying at a cottage of the property, bang outside my room, during the shoot of his movie "Bajrangi Bhaijaan" and I would see him every day from the window of my room. The hotel gives a magnificent view of the entire Pahalgam city. The hotel provides a complimentary pick up & drop services to its in-house guest to/from hotel/local market. You just need to give a call to the hotel and a vehicle would report at the door step wherever you are in the market. For kids and cyclist, the hotel provides its guest with geared bicycles for INR 300/-per hour in which one see most of the Pahalgam as its a small township. One can peddle down to the amusement park located bang across the property down the hill. The entertainment park has joyrides for both adults & kids and a nice place for morning & evening walks. Entry fee to the park is INR 10/-per person and the cost of joyrides is separate. One can see the stunning view of the hotel from the entertainment park very cosily located on a hill top. The hotel has very tight security measures so one feels very safe being in here. Mr. Mudassir was extremely helpful with my queries regarding the sightseeing packages. Hats off to this gentleman who never made me feel alone at the property. Please do ask for him if you happen to visit this property. He has that aura that you just feel like being with him and keep on talking to him. You would really feel good talking to him. He has complete knowledge of the Pahalgam township. What to eat, where to buy from, how to reach a particular place with various options available. The hotel has a facility of conducting sightseeing tours at a very reasonable price as compared to the Taxis in the market area. Tourist attractions like Aru Valley, Betaab Valley & Baisaran are very close by from this property. The hotel has a facility of pick-up & drop services to/from Srinagar airport/hotel at very reasonable prices with various options to choose from the types of vehicles one would want. The hotel does accept Debit & Credit Cards.
I would recommend everyone going to Pahalgam to stay at this property. It's the best & the most comfortable property in town. Don't think twice, just book it. You will never regret it.
I was searching a good budget hotel to visit Pahalgam with my family, I came across various mix reviews and at the time of finalization the deal with Volga was not very sure about pleasant stay. We chose Volga for its location and standards. The sprawling lawns with lush willows and snow peaked mountains just thrill the guest. One cannot accept any luxury here but all basic amenities were available.
In Volga, the staff was much more courteous and some of my local arrangements were taken care of such as the cab service for Betaab & Aru as well as drop to Srinagar.
Recommended for budget travellers seeking convenient central location in Pahalgam. For family, choose their Hut accommodation - Nest.
I went to Pahalgam in the month of September with my best buddies to enjoy the scenic beauty of Pahalgam and Chandanbari. It's quite close to famous Betab valley (of course not at a walking distance). We reached around 9 in the night. It was too dark and almost everything was closed. But as we entered in, the hotel staff was there to attend us.
Neat & Clean room with all facilities, geyser and all. It was hard to find food outside so we decided to have the dinner in the hotel itself. Amazing food (Finger licking food), delicious, well served five star for food. Staff was very cooperative. They booked a taxi for us for local sightseeing at a very reasonable price. Overall, it was a pleasant stay in that hotel. I would like to recommend this hotel to everyone.
This hotel stood at the top of our best stays in the past few years. Counting from location, ambiance, cleanliness, hospitality, food quality as-well as stupendous views stood at the highest appreciation from us.
The roaring Lidder river just a walking 5mins distance was the icing on the cake for us. The rooms we got were on the top floor, giving us the best of all views all around from room windows. The hotel staff is very noble and courteous as-well as always happy to help & go beyond their duty to make a customer stay happy & memorable.
Sohail - the primary guy who helped us was literally our shadow in this hotel. From the bed tea till dinner, anything that we needed was always serviced by him. His ever smiling face, and can do attitude made everyone smile even though we stood tired while traveling around. He went ahead and took my father for a shave at the nearest barber shop at no cost/ charge even though he could have refused. He is the guy who makes this hotel's service excellent and the ratings all around speak of his noble nature. The hotel is located at an extremely scenic point where the Lidder river flows closeby, and the roaring sound of water makes the spirits refreshed.
The hotel views have lush green mountains peaking up the sky giving such a relaxation that is unmatched and unparallel. The food was superbly tasty and I still remember the breakfast parathas that we had, and the owners were there always to help, talk out and help exploring different places as-well as shared their own experiences.
This is the hotel I will stay always whenever I visit Pahalgam as this stood as the best of our stays as the freshness of air that stood here is unparalleled even though this hotel is at a 10mins walking distance from main market.
Room Tip: Try rooms on 2nd/ 3rd floor for best views and that too on the front side. 3rd floor rooms are superbly wonderful and cosy.
We had an overnight stay at this resort. We reached very late at night at around 10 PM & found difficult to locate it as it was a bit far from the town. We had to rush to the dining hall for dinner. But on request they made the dinner arrangement for our driver also. Food was good, no complain about that. We asked for boiled drinking water for our baby, which they readily did. After the dinner we went to our room that was on the 2nd floor and the room ambiance was very nice. The bed had an electric blanket under it that made the night quite comfortable as it was quite a chill outside. We went to sleep. The next morning we were overwhelmed by the sight from the window. We could see the snow capped mountains and a beautiful streams flowing very close to our resort. We took some memorable clicks from the window. The small garden in front of the hotel added to its ambiance. Our stay at the resort was for just an overnight as per our package tour. We wished we could have spent an extra night there. The reception was good and they even gave some guiding tips. We took the morning breakfast that was quite well prepared and left for sightseeing.