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I selected the resort after reading many reviews on the site. Some were good, some said average... ..
I selected the resort after reading many reviews on the site. Some were good, some said average while other mentioned it being terrible. But decided to give it a shot once recommended by my travel advisor. We booked 4 rooms for 4 couples - 3 newly wedded.
I would not call it a resort though. The buildings seem to be originally constructed for a colony or rent out service apartments but later converted into resort. Each building has 3 floors with four 1BHK apartments on each floors. Yes! The rooms did had kitchen - the doors of which were ofcourse locked by the hotel. The rooms were ok and could have done with better colours and furniture. The rooms also lacked proper lighting - especially in the bathrooms. The sofas were stained and the view from the balcony was either somebody else’s room or the empty plot behind the resort. Very few rooms offer the pool side balcony and to our best guess are almost exclusively reserved for foreigners (In our experience, the foreigners get more attention and better service almost everywhere in Goa - So the best idea would be to tip well in advance). In all the ambience and appeal of rooms were not at all as they appeared on the webpage. And for honeymooners, its simply a no no - even my bedroom at home looks and feels a lot better than the 3 star rooms of this resort. And there were times when I actually pondered on why I chose to come and stay here while I could have stayed back home. Oh and one thing, the remote controls simply wont work - be it for a.c. or t.v. We complained about this too many a times - but didn’t get anything out of it. So a definitely a No-No for honeymooners and I would even not consider it for a family visit because of the tariffs they charge for the average rooms. One can get a lot better room at these rates. But I cannot complain about the cleanliness and turndown service - they were really very good at that. The bathroom to my surprise was stain and odour free. There are no bathtubs and the shower curtains are simply useless.
The reception could do better with well trained staff. No problem with checking-in and checking-out. But they had next to nothing information and guidance for us for the trip. We had hired bikes and needed map/guide which they did not had. And they were not even able to guide us to a nearest shop where we can get one. They had no clue about the nearest petrol pump and advised us to purchase loose petrol from the shops on the main road (costing some Rs. 75/- per litre). Initially, we found it strange when the guy - who checked us in - stressed on phone to bring Welcome Drinks for Indians. Later did we found (when a group of foreigners checked in) that the welcome drink for the foreighners was different from ours (both were non-alcoholic though). You will notice such things across many a places in Goa - especially while shopping.
The bar by the pool side is nice place. They serve breakfast, lunch and dinner by the pool side. Also, there is some live entertainment every night during the dinner. The bartenders were friendly but not very lively though - probably with their stretched working period. The bar tops were sticky (almost throughout the day) with the spills of beers and drinks. Also you are not allowed to smoke in public places in Goa and therefore they wont let you smoke at the bar. You need to sneak behind the bar or you could take your drinks on the terrace above the bar if you want to smoke.
The saving grace for the resort is the food. Excellent food is served in the restaurant. We opted for B&B because we wanted to try out various food outside - but ended up having 2 dinners and 2 lunch at hotel itself during out 6 days stay.
Also a couple in our group was celebrating their wedding anniversary and we decided to do a bit of festivity of our own. This was going to be a surprise for them and we were running short of time. The restaurant chef made us a cake (of course, not for free) at a very short notice. When they learn about the surprise, the service staff was more than happy to sneak in the cake in my room with knife and plates. The cake was more than what we expected. It was simply awesome. Hats off to the chef!
The breakfast is very repetitive and I would suggest ordering something from the A La Carte menu (charged to your room) along with the buffet.
In all, not recommending this resort - especially for the honeymooners. Not recommending this for families as well (at this rates and for such rooms). Maybe redecorating and refurbishing will help. I am not complaining about any major issues here but the stay simply didn’t feel like a memorable one.
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