It was avery good experience. The services provided by the support staff & the catering team in the train was excellent. The moment I entered the train it didn't feel that I was travelling in the train. I was feeling at home even during journey which was quite remarkable.
Shiv Ganga is a good train having good facility. That is fully neat and clean, pantry car facility is extremely good. All type of facility is here and I am fully satisfied with this train and now day I always travel with this train. Shiv Ganga always on the time, it's not late, never take a halt time between these two stops Kanpur and Allahabad. It does not stop at Gajiyabad only slows down.
Shiva Ganga Express pentry car is so good. Shiv Ganga Express is an Indian Super-fast train of North Eastern Railway Zone named after the two jewels of Varanasi: Lord Shiva and the Ganges river. The main towns along the route are Allahabad and Kanpur. People have to take an advanced reservation ticket to travel in the train except for the General class. It records a rush of passengers throughout the year in both peak as well as non-peak period. Because of its time of departure and arrival, it runs fully packed, therefore it is considered as a VIP train by Indian Railway.
The Shiv Ganga Exp (12559) is a good train because of it's great speed, timing and cleanliness. I travelled in 3 AC with upper birth. There seats are in good conditions. In my route the station Kanpur is a good station. I am directed to any one to stay here and take a tea here. The pantry service is very good in this train. I want to travel by this train lot many times.
I started my journey from Varanasi junction by booking a ticket in Tatkal Quota which I finally somehow managed to get it successfully for New Delhi. The train which I boarded was Shiv Ganga Express train which left the station well in time and also reached its destination well in time. And about the service provided by Indian Railway is that all we Indians know well in advance but however the food quality was of an average quality.
One of the best superfast trains of North Eastern Railway and probably one of the most cleanest and well maintained train of Indian Railway you will ever come across and yes the pantry is also one of the cleanest that I have come across on any train on Indian Railways except that of Rajdhanis which have AC ones but still this is one of the best and also offers great food and fully hygienic. Travelled in third AC and Boy Brand New Coaches and ultra clean rake and toilets. This train seriously deserves ISO Certification.