The Indian Railways allow the passengers to cancel their ticket either online or at the railways station (depending on the mode of reservation) until the chart preparation on the date of departure of a train, which is usually four hours prior to the train departure.
Cancellation at railway station counter
You have to present your reserved tickets, RAC tickets or wait-listed tickets for a refund to the Station Master of the ticket issuing station. The station master, on verifying the genuineness of the tickets through their computer or railway station records, will grant you the refund at the counter, subject to deductions mentioned in the ‘Refund Rules’ section by the Indian Railways.
If you cancel the tickets online, the refund amount will be credited to the account initially used to book the ticket. The cancellation of tickets online is not entertained after the chart preparation, but in some cases using the TDR service by IRCTC can help in cancelling the train ticket and facilitating refund after chart preparation. TDR can be filed and refund can be checked online by visiting the IRCTC website.
Time required for online refund
The time taken to process the refund is approximately within a period of 7 days in case of online cancellation. The refunded amount is subject to deductions mentioned in the ‘Refund Rules’ section by the Indian Railway.
The cancellation charges for confirmed tickets when cancelled more than 48 hours prior to the departure time varies between INR 30 to INR 120 for passenger trains. The cancellation charges also depend on the type of train for which the booking was made, coach class and the period of cancellation.
In the case of E-ticket cancel, a cancellation charge of 25% of the ticket fare is charged when a ticket is cancelled between 48 hours to 6 hours prior to the scheduled departure of the train. For cancellations done between 6 hours of the train departure, a cancellation fee of 50% is charged.
Ticket cancellation for cancelled trains
The refund for a ticket when the train is cancelled due to calamities like accidents, floods or earthquakes, are processed in full amount if the ticket is cancelled within three days of the scheduled departure of the train.
Note – Refund is not provided for confirmed tatkal tickets. Refer the Railway refund rules to know more about the tatkal cancellation.
Checking the IRCTC refund status online
To check refund status of your cancelled ticket, you can follow the below mentioned steps –
- Visit the IRCTC website
- Click on the tab “My transactions”
- Click on the tab “Refund status of cancelled tickets”
- The cancelled refund page displays the details of your cancelled tickets with the “transaction ID”
- Click on the “transaction ID” to get the details of your refund