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We had been visiting the town of Puri often during summer vacations, and Puri Hotel had been our... ..
We had been visiting the town of Puri often during summer vacations, and Puri Hotel had been our choice. This summer, the food had considerably improved over the experience of past years, but the house-keeping was at a low. The day we checked in we entered a room that had linen which was either the ones used by the previous boarder or simply washed negligibly and dirty. We had to repeatedly ask for daily sweeping and cleaning of the toilets, as if these were issued answered only on request, and not a regular service.But the worst experience was the insolent behaviour by the front-desk personnel while we were checking out. Puri Hotel can boast of the advantage of its building being exactly parallel to the road that runs along the beach so that all sea-facing rooms from the ground floor to the seventh have a gorgeous view of the sea all the day round from the balconies. But they should understand that what counts above any other factor is behaviour of the staff with the boarders, and that this could either cement a long relationship or simply mar everything. Puri Hotel would be wrong if it thought that they were the only options -- personally, we would never return to this hotel again, ever.
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