Anand Palace Hotel, Darjeeling
Ranked 43 of 552 hotels in Darjeeling
No- 5, Dr. S.M Das Road Darjeeling
Phone Number 0-354-2258544 www.anandhotels.com
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An average stay at hotel Anand palace. Location is good just opposite to rink mall. Hotel is also near to Darjeeling railway station and walkable from local markets and station. The room size is small but property is big and having lift facility. We stayed here for 2 nights and 3 days.
Booked by Goibibo. There was no choice on pick season. Hotel shown on site excellent rooms and exterior. And its really good exterior inside and outside. We checked in the evening. They have given me a good room. Receptionist are courteous & always smiley face. Other staff are helpful. But rooms needs to improve. Showers are leaked. Hot water available only for 2hrs both morning & evening. Linens are not good, spotted with colored sheets). Restaurant timings are not good. B/fast till 9:30am & dinner till 9:30pm !! Room service take much time to deliver orders. Very limited itmes in menu. In room there was no munu card to order !! You have to ask for menu card. No travel desk in hotel. They didn't even coordinate with local travel agent for pick up/ drop, though for sightseeing they somehow arranged one cab. Room service price is so high other than star rated hotels in Darjeeling. Manager are not helpful. They sit in restaurant but they don't care whether a guest left his table to get a glass of water. They don't bother to listen whether their guests have their dinner or not. They don't serve tea/coffee after 7pm as from 7pm dinner time starts so they provide. I am also hotelier. And I think a single star hotel has facilities for 24hrs room service, atleast for tea/coffee. For room cleaning yoy have to deposit room keys & have to inform to reception not in hk directly. They didn't clean my room for 3days (No DND tagged). Then how would I expect to stay this hotel or to recommend my families & friends ?? They didn't allow late c/out for 2hrs though it was subject to availability. Your hotel is very good in aambience but guest relation part is so poor. You should also work out on guests expectations, try to resolve, try to more familiar with guest. Overall it was not good experience to make our trip memorable. Hope we will get better service on next trip. Thanks.
I stayed in the hotel in the month of March. The destination was average, the hotel location was good. The hotel building appearance was good, the front office place and staff were good, they were very friendly and cooperative. It was an online booking, the room was good. The room was good and neat with all basic amenities in working condition. The hotel food was very hygienic and many varieties of food were provided. Complimentary food was provided, WiFi facility was available and free to access. The overall experience was very nice.
I stayed at this hotel on a vacation with my friends in the month of December 2016. Darjeeling was a beauty. Tiger Hill and Batasia Loop were amazing spots. My hotel was excellently located. Hotel building looked grand. Front desk procedure was quick and hassle-free. Our room was very well furnished, had a clean washroom and a nice, big LED TV. Food was above average in taste and variety. Overall an enjoyable experience!
The overall experience was good in the hotel. It was a very good hotel. The hotel location was excellent. The appearance of the hotel was good. I had visited this hotel for official tour. The sightseeing was available in the hotel but I didn't go. The complimentary breakfast, lunch and dinner were provided in the hotel. The food was good in the hotel. The room was neat and spacious. The check in and check out was done on time. The room was booked by my company.
All the basic amenities were provided in the room. Room was fine, not spacious but it was neat and clean. We do not have any view from the room. Shopping mall was on walking distance from the hotel. Staff service was average, we face delay issue during our order, and they are not attentive. Hence this was fine hotel for family stay purpose. Location wise this was very conveniently located heart of the city. Parking facility was not there in the hotel. This was an average hotel. We went for official purpose to this place.
I travelled there with two families before two years. Services were on time always. On my arrival they provided dirty room but after my complained to the manager they provided good room. Location of the hotel was convenient and it was situated near to the Mall and market. I faced no problem to find this hotel. Surrounding of the hotel was crowded. They provided the food facility according to our choice and it was nice. Price wise, the food was reasonable. No problem during check-in and check-out facility. Inner and outer look of the hotel was average. Interior of my room was nice. Complimentary toiletries they provided. All basic amenities were in working condition like TV, geyser, etc. I do not remember about the view. Staff cleaned the room regularly. I did not face any problem of water facility in this hotel. Swimming pool was not available there. It was a package trip. Sightseeing trip was included in my package. Money wise, the hotel was value for money. I will recommend this hotel to other travellers.
I had been visit to this hotel in the month of November 2016 for official purpose. Destination was excellent. Location of the hotel was inside the city and was excellent. Parking facility available in the hotel. Cab facility was provided from the hotel. No garden facility in the hotel. Appearance of the hotel was excellent from interior and exterior. Check in check out was done on time. Staff of the hotel were good and friendly. Service provided was on time and was excellent. Room and toilet were neat and clean. All amenities were available with working condition. Hot water facility available in the hotel. Coffee maker facility available in the hotel. WiFi and geezer facility available in the hotel. I did not take food from the hotel. No activities were held at the hotel. Lift facility to be provided.
The experience of hotel was really good. The location was very to access and no problem in reaching the destination. The hotel exterior and interior was good and modern built. Hotel staff were good and helpful. There was no problem in check-in and check-out. Rooms were good and spacious. Rooms were clean and maintained. Basic amenities like TV, geyser and fridge were present and in proper working condition. There was no view was available from room. Food was available both vegetarian and non-vegetarian, in buffet system. The quality of food was average. Room service was quick. Hotel management was good and helpful. There was no vehicle provided for pick-up and drop. Indoor and outdoor activities were provided. Good hotel and good experience.
Our Darjeeling tour was a long awaited tour. For me it was first time visit to Darjeeling. We stayed at Hotel Anand Palace. The location wise it is on the market and just opposite Big market. It is near to Mall. Though there is some problem with parking space, however, that is common problem in Darjeeling . . The Hotel is a tall 6 strayed building with good elevator service. Room is quite big with a window from where Kanchenjungha used to be visible. There is geyser and 24 hour good supply of water in washroom. The best part of the hotel we found were their hospitality and food. We enjoyed their food very much. Darjeeling in true sense is 'Queen of Hills'. If you are visiting Darjeeling you must visit Tiger Hill for sunrise and Joy ride in Toy Train is a must. The best part of toy train ride is its Batasia Loop stoppage. Along with visiting zoo you can try your hand in mountaineering also. The road to Mirik, covered with mist and cloud is awesome.
Anand Palace Hotel is ranked #43 among the 552 hotels in Darjeeling with an average rating of 5.3 out of 7. It is one of the 38, 3-star in Darjeeling. On HolidayIQ, it has a total of 18 photos and 107 text reviews. it is rated top for its Destination, Location and Service.
The online booking price of the hotel ranges between Rs 4,300 to Rs 4,800 per night. The hotel offer 60 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (40%) and Couple (34%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's relaxed environment, whereas 27% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Anand Palace Hotel is located at The Mall which is approximately 2 Kms from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Mahakal Temple (1 Km), Tibetan Refugee Self Help Centre (1 Km), Bengal Natural History Museum (1 Km), Observatory Hill (1 Km) and The Mall and Chowrasta (1 Km) are some of the popular sightseeing attractions located near the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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