Castle House, Calangute
Lavina Street Opp. Calangute Panchayat Naikka Vado, Calangute
Phone Number +91-8326454780 www.castlehouse.in
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This is one of the worst hotels I have stayed in so far. Don't get me wrong- the rooms are just okay but it is because of the staff and the owner that our experience with the hotel was terrible . First off, the person at the reception- Jitu is the most unfit and unsuitable person for the job. Being friendly is one thing but being intrusive and annoying is another. I was so irritated with this person that I felt like hiding myself every time I crossed the reception while going out just to avoid a conversation with him. His displeasing, irritating, bothersome and vexatious nature spoiled our whole experience. One more thing that I want to mention about this annoying fellow- Jitu is that when we checked out of the hotel, he didn't even feel like extending the courtesy of wishing us a happy journey or asking us how our stay was - I guess the word hospitality is alien to this guy . Now let's talk about another obnoxious little brat, the owner- Dev. He is the most impolite, rude, discourteous and uncivil person I have met or seen in my whole life. I would like to mention an incident here, to provide some evidence. On the day of Holi, just when we were locking our room to go out to the beach, this ill-mannered, uncouth and uncivilized fellow without warning threw color at me. On top of that when I stared at him, he had the audacity to say that today's Holi and he has the right to throw color at anyone he wants. REALLY ??? ARE YOU KIDDING ME I am pretty sure that he was drunk as well and not in his senses- Just imagine !!! You will also be able to find out more about this guy's character once this review is published and he replies to my review . The bathroom was filthy and smelly . The breakfast- TERRIBLE. The food was served cold, didn't taste good and we had to wait for almost half and hour for the breakfast to arrive. So we decided not to have our 'Free' breakfast there. It was totally unhygienic with ants moving all across the table and a foul smell present all across the open space where the breakfast was being served. The waiters are pathetic and unprofessional. I saw one of them hitting on some of the guests from abroad . As you will agree, this HAS to be and actually was one of the most unpleasant, uncomfortable and disgusting hotel experience of our lives. You will get to know more about the character of the owner or the reception guy Jitu once you read their reply to this review. My advice - DO NOT BOOK THIS HOTEL - YOU WILL REGRET
We've almost always stayed at Castle House's Palolem property but this time around when we chose to stay in their Calangunte one, we weren't going to be disappointed. The hotel is perfectly located, right in the center of Calangunte. In fact it's not on the street so while being close it offers some privacy (and a little walk up to the street that we kind of enjoyed). So, I want to list the things that make this property SPECIAL !. 1. Location : I've already told you why :-). 2. Food : The in-house chef truly knows how to cook. Everything we ordered were delicious, you must check out the Biryani, Prawns Curry and Fried Rice (It was simply amazing). 3. Pool : This time the word implies both a swimming pool that is ideal to indulge in to beat the heat while you clutch your beverage and a pool table to keep you engaged over a friendly game or two. 4. FRIDAYS: Yes, Friday nights are extremely cool. They host a Karaoke night with LIVE Tandoor which is excellent to say the least. 5. Last but the most important reason to stay here is our host- Dev. He has to be one of the nicest person you will meet. He likes to be around for his guests and you are bound to bump into him through your stay, if not definitely singing to his favorites on Karaoke nights. This is a GREAT place to stay in Goa and one of those places that make you feel you are in a home away from home. Would I go back there? Oh yeah, in a heartbeat!
Hotel was located interior of the city. Hotel location was average. Appearance was well decorated and well maintained. I made my booking online with the hotel. Booking service was good. Services were very good. I had no problem during check-in and check-out facility. Staff behaviour was helpful and friendly. Whenever you required anything, they served you quickly. Rooms were very clean and well maintained. There was no beach view available from hotel rooms. They were cleaning the room and bed sheet everyday. Quality and quantity wise, food was good. Both veg and non-veg dishes were served in the hotel. Food price was reasonable. Swimming pool was there but gym and massage parlour were not there. Overall, the destination was good. I visited there with my family in the month of December 2013 and it was a relaxing trip.
Went to Goa with friends recently for 4 nights. Changed the booking for last two nights to other property just before departing for Goa after learning more about the hotel It is located a bit towards the interior and not all cab drivers are acquainted with the place. Took some time to figure out the way after reaching Calangute, but after reaching you are near the Calangute beach - approx 8 minutes walk. If you are planning to rent a car, this property might not be for you as they do not have a parking facility for cars and ask the guests to park nearby on the road itself which is quite narrow to leave the car without worrying Hotel building is decent as per the price they charge. The pool is located right in the centre and all rooms have easy access to it. It was clean and had maximum depth of 5. 6 ft which is great for an average hotel. Make sure you ask for a pool towel while in the pool else they would not replace the room towels later if you had used the room towel for pool The breakfast served at the only bar-cum-restaurant by the poolside offers mostly North Indian options except one which gives sandwiches but they are not worth trying. The service standards can be raised by the hotel to a great extent. The bed linen needs to be more clean than they offer and also they should provide a bathing soap in the wash rooms If you are booking this hotel, insist upon a room on the first floor else you might find one cat and dog just outside your room at all times. Overall, for the price paid, a good hotel amongst the economic hotels.
The hotel was very good and it was conveniently located. The appearance of the hotel was fantastic. Staff behaviour was very good and they also helped us for sightseeing. They provide quick service. The room was spacious, neat, clean and well maintained. The hotel provided very good facilities. Swimming pool, gym and indoor games were there in the hotel. TV, AC and a geyser were provided in the room but the TV was not working properly. Pillows, bed sheet and blankets were clean. I didn't have any good view from the room. Check-in and check-out process was done smoothly. I will recommend this hotel to other tourist. They provided Rajasthani food with many varieties. I liked the food quality but it was little expensive. It was value for money which I had spent in the hotel.
Castle House is ranked #51 among the 512 hotels in Calangute with an average rating of 5.4 out of 7. It is one of the 38, 1-star in Calangute. On HolidayIQ, it has a total of 108 photos, 360 text reviews and 2 video reviews. it is rated top for its Destination, Food & Drink and Location. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 4,900 to Rs 5,400 per night. The hotel offer 25 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (44%) and Family (29%) are the most common type of travellers that like to stay here. 44% of guests enjoy the hotel's relaxed environment, whereas 27% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
Castle House is located at Calangute . Church of St. Alex (1 Km), Calangute Beach (2 Kms), Kerkar Art Complex (2 Kms), Baga Beach (2 Kms) and Baga Retreat House (3 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Restaurant and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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